Callcredit Information Group Acquires Recipero to Accelerate the Execution of Its Fraud and Identity Protection Strategy

recipero-callcredit-borderRecipero is pleased to announce that is has been acquired by Callcredit Information Group in a deal designed to accelerate the growth of the company’s fraud and identity protection strategy.

Recipero has built one of the world’s largest proprietary databases containing detailed information of the history and ownership of mobile devices. The business delivers over 5 million reports each month that enable retailers, recyclers, insurers, traders, the public and law enforcement to make informed decisions.

Mark Harman, Recipero CEO, said:

Becoming part of Callcredit Information Group is a perfect fit for our business and provides a unique opportunity for Recipero to build on its UK success.  This also signifies a step change in our ambitions allowing us to accelerate our plans to expand our capabilities and scale the US business where we have already established a strong base.

Recipero’s technology is used to detect and prevent mobile device theft and fraud; comply with legislation around the handling of secondary-market mobile device transactions; and assess whether a device can be activated on a particular mobile network.

Mike Gordon, CEO, Callcredit Information Group, said:

The acquisition demonstrates our commitment to expanding our fraud and identity protection capabilities and will accelerate growth, provide the opportunity to develop unique, new offerings for our customers and support overseas expansion through Recipero’s US footprint.

Chris Green, Chief Commercial Officer, Callcredit Information Group, said:

The explosion in use of mobile devices for financial transactions, means mobile devices present the biggest, single point of failure for identity theft and fraud.  If your phone is stolen, a criminal has everything they need to access your digital identity, including personal, sensitive and financial information.

Recipero offers a natural extension to our existing fraud and identity protection solutions and has a number of products that will be embedded into many future solutions.

Recipero will be combined into Callcredit’s existing fraud and identity protection solutions business, where the integration of products and solutions will enable Callcredit to bring differentiated solutions to its customers. Recipero and Callcredit operate in sectors which are complementary to each other, including, mobile network operators, retailers, mobile electronics recyclers, insurers, logistics and finance companies, device repair shops, warranty providers and law enforcement agencies.

About Recipero
Recipero is the leading data aggregator and innovator in personal possession fraud and theft prevention worldwide.  The “Recipero Crime Reduction Ecosystem” works to protect consumers and business through provision trade intelligence services. Forming part of millions of decision-making processes and transactions every month, Recipero’s data and intelligence solutions are provided online, in real-time, and are used globally by law enforcement, insurers, recyclers, retailers and consumers.

About Callcredit Information Group
Callcredit Information Group specialises in database marketing solutions, credit referencing and software analytics and fraud, and is an expert in managing consumer data for businesses across every sector.  The Group is structured into four divisions, Credit Solutions, Marketing Solutions, Software, Analytics and Fraud, and Consumer Markets. Callcredit focuses on developing innovative products and services across these divisions to help businesses make smarter and informed decisions throughout the customer lifecycle.

Founded in 2000, the Group includes the UK’s second largest credit reference agency (CRA) and employs approximately 1,000 professionals across Leeds, Kent, Bath, London, Warrington and Stockport, and also has offices in Japan, China, Dubai and Lithuania and agents working across international markets. In 2014 Callcredit was acquired by private equity business, GTCR.  In a first for UK consumers, in 2011 Callcredit launched Noddle (, the free-for-life credit reporting and scoring service with no hidden fees or 30-day trial periods, which now has more than two million customers. This service helps individuals to check their credit report and credit score and protect against fraud and identity theft.

Back to school… With £3.2 billion worth of tech

Schoolimage1When the school gates opened for the new term, its estimated that under 16s’ bags contained over £3.2 billion worth of tech – a staggering average in excess of £270 per school bag*. Such high values intensify issues associated with loss and theft requiring students to be ever more cautious.

To stay safe and secure we recommend …

  • Students shouldn’t leave their smartphones, cameras, iPods and tablets unattended, and when not in use they should be kept secure in a locked bag or locker.
  • Don’t show off expensive devices, especially in public spaces. Children and young teenagers make easy targets for unscrupulous thieves.
  • Ensure gadgets are registered on Immobilise,  recording the make, model,  and any serial codes but most importantly for smartphones the IMEI number – for mobiles just key in *#06#  on the handset to display the IMEI.
  • Bicycles should be kept in the school’s designated areas and secured with a D-lock to an immovable object such as ground mounted loop. Don’t forget to register the bike on Immobilise and consider enhancing the registration with an ImmobiTag RFID tag.

* Statistics sourced from USwitch Survey: USwitch

This post is an extract from our regular email updates that contain other crime prevention tips and topical news along side special offers and discounts on items in our Immobilise property marking and security products. (Go to:

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Recipero’s online lost property repatriation service Report My Loss launches across the U.S.

Recipero is pleased to announce the launch of its online Report My Loss service throughout the U.S.

lost-mobile-lres-logoJuly 4th means lots of celebrations, parties and events across the country – it is also a massive day for lost property.

Losing valued possessions is enough of a problem. Reporting it should not add to the inconvenience, cue Report My Loss.

Report My Loss is a simple online tool that does exactly as its name implies, enabling people to easily report all types of lost property including cellphones, jewelry, tools and more.

If you’ve ever lost something, you are all too familiar with the hassle involved in dealing with it – firstly working out when, where and how the loss happened, then trying to find out who you should report it to.

Traditionally, where reports were even possible, they’d be taken locally by police or lost property offices and that’s where they’d stay – locally. If your lost item was recovered in the next town or precinct the chances of a report being matched up with an item was very low.

As a national system, Report My Loss eliminates those historical shortcomings and seeks to join the dots between finding agencies and lost property owners.

Why does it work? The short answer – it’s part of Recipero’s Crime Reduction Ecosystem which means many police and other agencies that recover property are already searching Report My Loss records as part of their property investigation processes.

What does it cost? A single report in the U.S. is just $5.95.

Why pay? Good question, there are ways to report losses free but you need to ask yourself some important questions like, how likely are they to help recover my valued possessions? is my data secure? will the report help prevent trade? is the report shared with police?

Report My Loss delivers on all these needs, plus many other benefits that have been well proven in the UK, where it’s used thousands of time each month, dramatically increasing repatriation rates, while delivering considerable time and resource savings for the public and police.

The U.S. loss reporting site is already live at:

Further information:

Report My Loss corporate information: Recipero Report My Loss information

Recipero’s CheckMEND goes mobile to help protect mobile device traders!

CheckMEND Responsive WebsiteRecipero are pleased to announce the global launch their new CheckMEND website. The new mobile friendly design helps CheckMEND users run real-time reports to avoid trading stolen phones and mobile devices, regardless of location or access-device.

Launched simultaneously in the US, UK and EU the new responsive site has been well received by CheckMEND’s extensive footprint of users which include national consumer electronics retailers, international recyclers, traders and the public.

CheckMEND produces real-time history reports based on comprehensive data published into Recipero’s Device Service Bureau by numerous organizations covering mobile networks, retailers, police, insurers, lease providers and the public.

Reports are delivered instantly to aid buying/selling decisions, helping CheckMEND users avoid financial loss, legal implications and hassle that’s often associated with handling devices with questionable backgrounds!

The service doesn’t stop there either; CheckMEND Status Change Alerts are a powerful feature that helps mitigate issues that can occur when a smartphone or other mobile device is reported as lost or stolen after a check is performed!

For more information about CheckMEND’s features, how it creates savings for customers, helps Police provide Safe Trader Schemes, and aids compliance with the Recyclers Code of Practice please visit or

Amtel Wireless Minimizes Device Shrink with Recipero’s StockWatch

Dallas TX – April 18th, 2016

Amtel Wireless, T-Mobile’s sixth largest dealer network, today announced that Recipero’s StockWatch Program has produced a better than expected ROI for the Amtel Loss Prevention Group.

Recipero’s StockWatch subscription service enables retailers to monitor their unsold inventory by creating custom alerts from activity from Recipero’s global Device Service Bureau. Recipero’s Device Service Bureau is the industry’s leading provider of stolen and lost device notification, as well as device activation status and history. It manages over 5 million inquires per month from mobile operators, device traders, recyclers, mobile insurance providers and law enforcement agencies.

Amtel’s participation in StockWatch creates awareness that their unsold inventory has been published in the Recipero Device Service Bureau, and is being continuously monitored, so cannot be traded or sold. This helps law enforcement to combat in-store theft, organized crime, and local gang activity.

Tambov, Russian Federation - February 26, 2015 Close up of stack of Apple devices - iPhone 5s, iPad mini and iPad 2. Studio shot.

Robert Sanchez, Director of Amtel Operations/Loss Prevention says:

StockWatch has completely changed how we look at mobile device monitoring. It has enabled us to change the culture, to enhance our “perception of control” by allowing us to be able to highlight the various tools we use to monitor and detect for theft.  As we plan for future store growth, training new team members about Recipero and StockWatch will become standard operating practice. Knowing that we are actively monitoring each and every IMEI in our system has enabled us to drive home the message – think twice before taking the device.

The StockWatch solution complements Amtel’s existing Audit & Compliance program and is an early warning system. It also works to reduce the value to the fraudster in possession of the device, by reducing its value to the second-hand trader. StockWatch can be used in conjunction with and to supplement existing fraud measures of mobile device dealers.

Sanchez added:

“Within the first 45 days of subscribing to StockWatch , we recovered a batch of iPhones that had been stolen from inventory.” The ROI didn’t just stop after the first 45 days, we are still getting information on devices monitored by StockWatch involved in other investigations. A final point, StockWatch has enabled me to broaden my networking base with other professionals that have resulted in employee dishonesty investigations and other contacts with a great team working mindset. It’s been a great investment!

 David Dillard, Recipero’s Managing Director of the Americas,:

“We are excited that  was able to quickly validate the ROI associated with their StockWatch subscription. Together with partners like Amtel, we continue to mitigate against the theft of unsold inventory.”

Further information:


Recipero StockWatch: Recipero StockWatch

Recipero’s US Cell Phone Crime Statistics in 2016 so far…

2016 has already been a busy year for Recipero resulting in our connected device fraud and theft intelligence solutions producing some very interesting statistics.

A more detailed report will be published at the end of Q1, for now though here are some significant facts you might find interesting.

A print optimized version of these stats is available here.

Recipero US Cell Phone Crime Statistics in 2016 so far. Page 1
Recipero US Cell Phone Crime Statistics in 2016 so far. Page 2
  • In the first two months of 2016, Recipero provided intelligence on transactions involving over 10 million devices globally.
  • 31% of devices reported stolen were NOT blocked by operators.
  • The Apple 6, 6s and Samsung S6 were the most stolen phones in the US in the first quarter of this year.
  • Day 48 is the most likely day after taking out a lease or rental contract that a user of a device will decide to sell it for cash and stop the installment payments.
  • 7% of devices that are blocked when an insurance claim is made for loss or theft are unblocked within 30 days.
  • 5% of devices offered for sale or trade-in at retail were reported as lost or stolen.
  • 4% of accidental damage or breakdown warranty claims were actually made on devices that had been reported as lost or stolen.
  • $2,100 is the price that a stolen Apple iPhone 6 sells for in some Eastern European countries.
  • Through our global reach, we have seen US stolen devices turn up in some far-reaching places including; Vietnam, Poland, Denmark, Jamaica, Romania, Spain, Mexico, Italy, South Africa and Colombia.

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Recipero appoint David Dillard to accelerate development and rollout of connected-device intelligence solutions across America

dd-blk-thumb-1Recipero is delighted to announce the appointment of David Dillard as Managing Director – Americas.

David joins Recipero with a reputation for extending mobile technologies across multiple platforms with revolutionary revenue models that cover banking, media, entertainment, real estate, and retail.  Over the past 20 years he has held senior positions at Verizon Wireless, Uni-Mobile,,, and Sprint PCS.  This experience will assist Recipero’s continued development across enterprise, Government and consumer channels.

Recipero, the connected-device industry’s trusted 3rd party, are device-led data experts delivering critical and timely intelligence to the wireless industry, insurance companies, law enforcement and retailers and recyclers. Solutions focus on with fraud prevention, transaction verification, device due-diligence, crime investigation and device ownership registration.

Providing a “clear title” for buyers and sellers of connected-devices, Recipero solutions work to ensure a smooth carrier re-activation experience. Consumers and enterprises have lost confidence in buying or selling a used cell phone due to the growing issue of a device being blacklisted when it has been lost or stolen or has an outstanding contract/lease against it.

Recipero provide connected-device history reports that reveals if a phone, tablet or other mobile device has been lost, stolen or is associated with an unsatisfied lease or contract.

Recipero has aggregated over over a billion data records over the past 15 years which drives over 5 million inquires per month from law enforcement, consumers and enterprise. Users include Sprint, Vodafone, T-Mobile, Brightstar, Assurant, GameStop, Gazelle and Ingram Micro.

Mark Harman, Group CEO Recipero, said:

“I am delighted to welcome David to our US team. We are excited about continuing our investment into building a carrier-grade team to service many of the US and Americas biggest businesses. David’s understanding of the wireless landscape and experience working in and with carriers will be invaluable as we accelerate US growth.”

David Dillard, Managing Director – Americas, said:

“I’m joining Recipero at a very exciting time as the connected device industry is starting to wake up to the increasing costs of fraud and crime. Recipero have created a powerful platform that I am looking forwarding to rapidly developing and expanding the footprint of users.”

Pawnbrokers step up fight against crime with Recipero’s CheckMEND

npa_logoThe National Pawnbrokers Association (NPA) took another step forward in the fight against crime when it agreed to work closely with Recipero to benefit from and contribute to the Recipero Crime Reduction Ecosystem.

The NPA have entered into a Memorandum of Understanding with Recipero, to help facilitate provision of our CheckMEND history reporting service – enabling pawnbrokers across the UK to check that items being offered to them have not been reported lost or stolen.

National Pawnbrokers Association Chief Executive, Ray Perry, said:

“This is yet another step by pawnbrokers to help the police to crack down on crime”.

“We endorse the ‘Gold Standard’ whereby pawnbrokers check for ID and use UV lights to check for forensic property marking”.

“In London, we endorse the ‘Safe Seller’ scheme where pawnbrokers keep clear records so that criminals are kept away from stores. In Scotland, we are working with the police via regular meetings of our Forum to crack down on crime. Across England and Wales, we are working with the Home Office on measures to stamp out crime”.

“Now – with our agreement with Recipero – NPA members can use CheckMEND to check whether any items that enter their stores have been reported as stolen”.

“All this and more demonstrates clearly that 21st century pawnbroking has a zero tolerance approach towards crime”.

Les Gray, Operations Director from Recipero added:

“We are delighted to be working with the NPA and their members to help them trade safely through use of CheckMEND.”

“CheckMEND, as part of Recipero’s Crime Reduction Ecosystem provides risk mitigation to NPA members and by preventing the trade of stolen goods works to reduce the incentive to steal. Integration with the Police National Mobile Property Register ensures that attempts to trade stolen property are alerted to police and insurers in real-time.”


To learn more about the NPA please go to:

Recipero Crime Reduction Ecosystem services now available on G-Cloud 7 Marketplace

ukgov1-180pxAs an accredited government supplier Recipero’s intelligence solutions are now available to be procured by public sector agencies on the newly released G-Cloud 7 Digital Marketplace.

Making Recipero solutions available though the G-Cloud 7 Digital Marketplace opens up another route for UK law enforcement and other public bodies to benefit from the Recipero Crime Reduction Ecosystem.

For more detail please contact Recipero or visit the G-Cloud 7 Marketplace.

Recipero Helpdesk becomes mobile friendly

Screen Shot 2015-12-21 at 15.20.03We are pleased to announce that the Recipero Helpdesk website has recently been updated to be fully responsive. Users are now able to access the knowledgebase and submit support queries easily whether they are on a laptop, tablet or phone!

The update is part of our continual development of the services including Immobilise, CheckMEND, ReportMyLoss and the NMPR, which along with our other services make up the Recipero Crime Reduction Ecosystem.

Users continue to be able to email support via the usual addresses published on each of of our product sites if they prefer. However we recommend creating support requests via the support portal, as the solution to many queries may be automatically suggested which in many cases, can answer  queries straight away!

To visit the site now please go to: