Category Archives: CheckMEND

CheckMEND adds new data to help avoid contract blocked phones

Do you trade phones?
If so we’ve great news for CheckMEND users…

do-they-have-legal-title-41The problem is all too familiar. A seller assures a trader that they have legal title when in fact they are selling a phone recently acquired on a contract and the network still owns the phone.

The seller defaults on the contract at some point after selling the phone to you and because ownership of the phone is actually with the network they block it, completely legitimately.

The phone is not being blocked because someone didn’t pay the bill, it’s being blocked to prevent it from being sold while it still belongs to the network.

Depending on the defaulter’s behaviour this process can take several weeks to manifest as a block. By that time you may well have invested in refurbishment or even resold the phone which creates problems for your customer as well.

New data helps you avoid the cost of contract-bound phones

Recipero, the providers of CheckMEND are now adding hundreds of thousands of records each month for phones that are owned by UK network operators meaning subscribers cannot sell them. This data means that a very large portion of phones sold to you which later become blocked can now be avoided.

Nationwide in the UK, this data set will save CheckMEND users millions of pounds each year!

This data set protects you and your onward customer from this risk.

Will the cost of checks increase? 

If you’re buying checks via the website, this data has been included in the price since 2 Nov 2016.

If your use of CheckMEND is via a central contract such as a franchise or group purchasing scheme, your managers will be contacted separately as there may be a small additional charge to access this data depending on your contract conditions.

If you have any queries about CheckMEND or require help please visit the support page for contact and knowledge base options.

Recipero’s CheckMEND goes mobile to help protect mobile device traders!

CheckMEND Responsive WebsiteRecipero are pleased to announce the global launch their new CheckMEND website. The new mobile friendly design helps CheckMEND users run real-time reports to avoid trading stolen phones and mobile devices, regardless of location or access-device.

Launched simultaneously in the US, UK and EU the new responsive site has been well received by CheckMEND’s extensive footprint of users which include national consumer electronics retailers, international recyclers, traders and the public.

CheckMEND produces real-time history reports based on comprehensive data published into Recipero’s Device Service Bureau by numerous organizations covering mobile networks, retailers, police, insurers, lease providers and the public.

Reports are delivered instantly to aid buying/selling decisions, helping CheckMEND users avoid financial loss, legal implications and hassle that’s often associated with handling devices with questionable backgrounds!

The service doesn’t stop there either; CheckMEND Status Change Alerts are a powerful feature that helps mitigate issues that can occur when a smartphone or other mobile device is reported as lost or stolen after a check is performed!

For more information about CheckMEND’s features, how it creates savings for customers, helps Police provide Safe Trader Schemes, and aids compliance with the Recyclers Code of Practice please visit www.checkmend.com or www.recipero.com

Recipero’s US Cell Phone Crime Statistics in 2016 so far…

2016 has already been a busy year for Recipero resulting in our connected device fraud and theft intelligence solutions producing some very interesting statistics.

A more detailed report will be published at the end of Q1, for now though here are some significant facts you might find interesting.

A print optimized version of these stats is available here.

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Recipero US Cell Phone Crime Statistics in 2016 so far. Page 1
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Recipero US Cell Phone Crime Statistics in 2016 so far. Page 2
  • In the first two months of 2016, Recipero provided intelligence on transactions involving over 10 million devices globally.
  • 31% of devices reported stolen were NOT blocked by operators.
  • The Apple 6, 6s and Samsung S6 were the most stolen phones in the US in the first quarter of this year.
  • Day 48 is the most likely day after taking out a lease or rental contract that a user of a device will decide to sell it for cash and stop the installment payments.
  • 7% of devices that are blocked when an insurance claim is made for loss or theft are unblocked within 30 days.
  • 5% of devices offered for sale or trade-in at retail were reported as lost or stolen.
  • 4% of accidental damage or breakdown warranty claims were actually made on devices that had been reported as lost or stolen.
  • $2,100 is the price that a stolen Apple iPhone 6 sells for in some Eastern European countries.
  • Through our global reach, we have seen US stolen devices turn up in some far-reaching places including; Vietnam, Poland, Denmark, Jamaica, Romania, Spain, Mexico, Italy, South Africa and Colombia.

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Pawnbrokers step up fight against crime with Recipero’s CheckMEND

npa_logoThe National Pawnbrokers Association (NPA) took another step forward in the fight against crime when it agreed to work closely with Recipero to benefit from and contribute to the Recipero Crime Reduction Ecosystem.

The NPA have entered into a Memorandum of Understanding with Recipero, to help facilitate provision of our CheckMEND history reporting service – enabling pawnbrokers across the UK to check that items being offered to them have not been reported lost or stolen.

National Pawnbrokers Association Chief Executive, Ray Perry, said:

“This is yet another step by pawnbrokers to help the police to crack down on crime”.

“We endorse the ‘Gold Standard’ whereby pawnbrokers check for ID and use UV lights to check for forensic property marking”.

“In London, we endorse the ‘Safe Seller’ scheme where pawnbrokers keep clear records so that criminals are kept away from stores. In Scotland, we are working with the police via regular meetings of our Forum to crack down on crime. Across England and Wales, we are working with the Home Office on measures to stamp out crime”.

“Now – with our agreement with Recipero – NPA members can use CheckMEND to check whether any items that enter their stores have been reported as stolen”.

“All this and more demonstrates clearly that 21st century pawnbroking has a zero tolerance approach towards crime”.

Les Gray, Operations Director from Recipero added:

“We are delighted to be working with the NPA and their members to help them trade safely through use of CheckMEND.”

“CheckMEND, as part of Recipero’s Crime Reduction Ecosystem provides risk mitigation to NPA members and by preventing the trade of stolen goods works to reduce the incentive to steal. Integration with the Police National Mobile Property Register ensures that attempts to trade stolen property are alerted to police and insurers in real-time.”

LINKS:

To learn more about the NPA please go to: www.thenpa.com

Recipero Helpdesk becomes mobile friendly

Screen Shot 2015-12-21 at 15.20.03We are pleased to announce that the Recipero Helpdesk website has recently been updated to be fully responsive. Users are now able to access the knowledgebase and submit support queries easily whether they are on a laptop, tablet or phone!

The update is part of our continual development of the services including Immobilise, CheckMEND, ReportMyLoss and the NMPR, which along with our other services make up the Recipero Crime Reduction Ecosystem.

Users continue to be able to email support via the usual addresses published on each of of our product sites if they prefer. However we recommend creating support requests via the support portal, as the solution to many queries may be automatically suggested which in many cases, can answer  queries straight away!

To visit the site now please go to: support.recipero.com

Christmas is a busy time…for thieves – 10 Crime prevention tips

Christmas brings the busiest shopping weeks of the year and for many retailers often accounts for 70% of their annual revenue. Stocking our homes with the latest electronic gadgets, jewellery and must-have accessories is commonplace, unfortunately though it provides thieves with an increased incentive to commit burglaries.

christmas-burglar-820x2

10 crime prevention tips you shouldn’t ignore…

TIP 1: Deterring would-be criminals is one of the most effective forms of crime prevention. Invest in a motion sensor flood-light or even some outdoor Christmas lights to highlight your home’s exterior. This will hopefully make approaching your home too conspicuous for a burglar. Also, highlighting the fact your possessions are security marked and registered on Immobilise using window decals provide a further warning that your goods are traceable and not worth the risk of stealing!

TIP 2: Festive lighting – be secure. A common mistake of many festive decorators is to feed extension cables through partially open windows, criminals know to look for this vulnerability. When it comes to outdoor lighting, opt for solar or battery operated lights or install outdoor electrical outlets.

TIP 3: Dispose of gift packaging carefully. Refuse collections over the Christmas and New Year period are normally at different times. If you can’t take packaging to a recycling point, make sure you only put your rubbish out just before the collection and do your best to break apart boxes so that they do not advertise your new contents of your home to thieves!

TIP 4: Be careful not to advertise your home to burglars on social media! According to one recent study, social media is a commonly used tool for scouting potential targets. Social media savvy families have a tendency to publish their whereabouts during the holiday season, including any vacation plans. This can let burglars know when your house is going to be empty. Uploaded photos of pricey Christmas gifts can also be a problem as if privacy settings aren’t tied down, it can allow burglars to go shopping just by viewing your Facebook profile.

TIP 5: Check doors and windows for weak spots. Government statistics show that 30% of burglaries happen through windows. Installing a few dead-bolts and new window hinges could increase the security of your home exponentially.

TIP 6: Keep your curtains, drapes and window blinds closed at night, making sure valuable items are out of sight. When going out for the evening make use of inexpensive timers to give the illusion of occupancy, you should also consider leaving a radio on or go further and invest in a Fake TV device to emulate the light given of by at television.

TIP 7: Away over Christmas – plan ahead! If you’re going away at Christmas be sure to cancel newspaper or milk subscriptions. Arrange for a neighbour to park on the driveway to help create the impression someone is home. Don’t leave overly descriptive telephone answering machine messages and again make use of light timers, radios and devices like Fake TV’s.

TIP 8: Secure garages and sheds. Make sure that garden tools or ladders that could be used to force entry into your home are not left lying around or accessible from an unlocked garden shed. Garages are often targets for burglars looking for tools, bikes and gardening equipment – make sure the garage is secure and your possessions are secured too in the case of bikes and tools. Naturally make sure anything portable / valuable is recorded on immobilise.

TIP 9: Don’t hide keys and use alarms if you have them. Burglars know to look for hidden door keys so don’t hide spare keys under rocks, in flowerpots, or above door ledges. Instead give the spare key to family or trusted neighbour. Many houses these days have alarms, many though are rarely set, make sure yours is on and protecting your home when you are away and overnight where possible.

TIP 10: And lastly, don’t forget to register your gifts on Immobilise (www.immobilise.com)! Most gadgets have a unique identification code such as a serial number or for mobile phones an IMEI number – This IMEI number can be found quickly and easily by pressing the following keys on your mobile handset: *#06#. If your gift doesn’t have a unique identifier there are several affordable marking kits available from the Immobilise store allowing the police to easily identify the owners of items they recover and so detect crime.

We hope that you find these tips useful and encourage you to share them with your family, friends and colleagues. As always please remain vigilant and report suspicious activity immediately to the police on 999 if a crime is in progress, 101 in a non-emergency or Crimestoppers, anonymously on 0800 555 111.

SaferGems’ members to benefit from partnership with Recipero’s Crime Reduction Ecosystem

safergems-montage-w250Recipero is pleased to announce its partnership with SaferGems, a service provided by the British Security Industry Association (BSIA).

Focusing initially on jewellery and watch traders, the partnership is set to dramatically improve the benefits of the SaferGems Watch Register service which helps members report and be alerted to lost and stolen items.

The Watch Register is operated by SaferGems, a joint initiative established by the BSIA in partnership with a number of prominent organisations including TH March Insurance Brokers, the National Association of Goldsmiths (NAG) and the British Jewellers’ Association (BJA).

In 2014 alone, over £9m worth of watches was stolen from individuals and jewellery stores, often inadvertently being sold on through the UK’s wide network of pawnbrokers and second-hand jewellery traders. Intelligence gathered by SaferGems shows that watches are among the items of personal property most targeted by thieves, with jewellery shops also frequently targeted by ‘smash and grab’ opportunists and organised gangs.

SaferGems are now entering into partnership with Recipero to improve the operational capabilities of the Watch Register. SaferGems’ Intelligence Officer, Simon Gardner, comments:

Whilst reviewing the operational needs and costs of providing a fast and easily accessible checking service for Watch Register, it became clear that Recipero’s CheckMEND service already provided a very comprehensive service that is well proven in thousands of retail premises nationwide and with a little cooperation could incorporate the Watch Register data that we already hold.

Les Gray, Recipero’s COO said:

We’re delighted to be able to incorporate Watch Register into Recipero’s Crime Reduction Ecosystem. This represents real value to Safer Gems and their members and of course enhances existing cooperation with UK Police.

Steve Jupp Deputy Chief Constable with the Suffolk Police Force adds:

This collaboration is another positive step forward in assisting the Police service to work more effectively with the business industry, to identify and recover stolen property. The register is an easy to use and efficient way for officers to access information; I know it will assist in the conviction of many offenders to come.

SaferGems members will further benefit through discounted use of Recipero’s CheckMEND service. CheckMEND, which forms part of many Police “Safe Seller Scheme” initiatives, enables traders of second-hand items to perform history checks to help mitigate the inherent risks of handling second-hand property.

Simon Gardner concludes:

In the long-term, the Watch Register will help to reduce crimes against the jewellery industry by making it more difficult for thieves to resell stolen watches without getting caught.

Further information

Recipero is the leading data aggregator and innovator in personal possession fraud and theft prevention worldwide.  The “Recipero Crime Reduction Ecosystem” works to protect consumers and businesses through provision of intelligence services. Forming part of millions of decision-making processes and transactions every month, Recipero’s data and intelligence solutions are provided online, in real-time, and are used globally by law enforcement, insurers, recyclers, retailers and consumers. Learn more at: www.recipero.com

The British Security Industry Association is the trade association covering all aspects of the professional security industry in the UK. Its members provide over 70% of UK security products and services and adhere to strict quality standards. For more information see www.bsia.co.uk, email info@bsia.co.uk or telephone 0845 389 3889/020 7484 8728.

The SaferGems team, which has links to all the UK police forces; Co-ordinates data from the trade on incidents and suspicious events; Sends alerts to members of the NAG, the BJA and those insured via T H March; Co-ordinates data across police forces to improve identification and conviction of criminals. Learn more at:  www.safergems.org.uk

Recipero Crime Reduction Ecosystem expands to the Netherlands

ReciperoXS-logo-colour-highres-600pxWe are pleased to announce that the full Recipero Crime Reduction Ecosystem is now available in the Netherlands. This will allow the public and organisations that buy and sell mobile phones to trade with confidence.

The Recipero Crime Reduction Ecosystem is set for a rapid rollout as part of a joint venture between Recipero and PortingXS. The joint venture named ReciperoXS is already starting to help Dutch customers avoid the costs of handling compromised devices, protecting consumers and business alike from the costs of crime.

The Dutch focus will initially be on:

In the UK and the US, these services have proven to be highly effective in identifying and reducing mobile device crime.

PortingXS headquartered in the Netherlands, is a well respected provider of IT and Telecoms solutions throughout the world. Like Recipero, PortingXS has been established for 15 years and so brings a wealth of experience and connections that will help benefit both existing and new users.

Mark Harman, CEO of Recipero said;

The expansion of our Ecosystem to the Netherlands is a great step for Recipero. The speed of rollout has been testament to the great synergies between Recipero and PortingXS. This has enabled our teams to translate and adapt our solutions to benefit Dutch consumers, businesses and law-enforcement.

Ronald Vlasman, CEO of PortingXS said;

The platform, consisting of valuable information about mobile phones and other electronic devices, will be the link between consumers, retailers, police, insurers, banks and recyclers.

Links to Dutch websites:

ReciperoXS company website (NL)

PortingXS (NL)

Telefooncheck website (NL)

ClaimsCheck website (NL)

Immobilise Property Register website (NL)

Police NMPR website (NL)

Recipero Announces Partnership with Carolina West Wireless to Guard Against Theft and Trade of Stolen Devices

Carolina-West-Wireless-logo-362pxRecipero, a partnering member of Competitive Carriers Association (CCA), has announced that it is collaborating with Carolina West Wireless, the premier wireless carrier serving western North Carolina, to help prevent the trade and sale of stolen smartphones, including Carolina West Wireless devices.

Carolina West Wireless, a CCA carrier member, has signed on to deploy Recipero’s CheckMEND, StockWatch and FraudWatch solutions, part of Recipero’s powerful Crime Reduction Ecosystem that helps detect mobile devices that have been lost or stolen.

The use of Recipero’s CheckMEND solution will help safeguard both customers and employees from criminal activity, StockWatch monitors retail and logistics environments providing early indication inventory theft, while FraudWatch targets the growing problem of contract fraud /credit muling – helping to reduce the personal and commercial impact of crime.

In addition, consumers and law enforcement officials alike will have access to Carolina West Wireless data on lost or stolen devices through Recipero’s CheckMEND and Police NMPR solutions.

CheckMEND is the most complete international listing of lost and stolen mobile devices available, comprised of data from major wireless carriers and law-enforcement entities globally.  Using the CheckMEND tool, Carolina West Wireless can more effectively identify smartphones that have been lost or stolen and prevent them from being accepted into its buyback program.

I am pleased that Carolina West Wireless and Recipero have formed a strategic partnership to protect Carolina West’s subscribers and their property,

said Steven K. Berry, CCA President & CEO.

Protecting subscribers’ investments in their devices is a priority for CCA’s members, and I am delighted that Recipero is providing our carriers a solution to reduce mobile device theft and resale.  As the Federal Communications Commission and state regulators continue to think about the problem of mobile device theft, I hope they will look at the example that Carolina West and Recipero are setting for the industry through this solution that allows the carrier to build loyalty and protect its customers. 

Greg Post, Recipero’s President, North America said:

Our partnership with Carolina West Wireless and CCA, is a significant step in addressing the issue of cell phone fraud and theft. Carolina West Wireless will see the benefits or our crime reduction ecosystem, which we expect to rollout to other CCA members soon.

Slayton Stewart, CEO of Carolina West Wireless said:

We recognize the growing negative impact of device theft and fraud in our industry

We are committed to taking the necessary steps to protect our customers’ against the potentially harmful financial impact of this type of activity.  By deploying the solutions from our new partnership with Recipero, we will minimize this risk while protecting our customers’ financial interests.

About Carolina West Wireless

Carolina West Wireless was formed in 1991 and is owned by a partnership consisting of Skyline Telephone, Surry Telephone and Wilkes Telecommunications. Headquartered in Wilkesboro, North Carolina, Carolina West Wireless provides its customers in ten (10) western NC counties with innovative technology including data and mobile services, the latest wireless equipment and competitive wireless plans that provide national coverage. For more information, visit http://www.carolinawest.com

About CCA

CCA is the nation’s leading association for competitive wireless providers and stakeholders across the United States. The licensed service area of CCA’s more than 100 carrier members covers 95 percent of the nation. Visit www.competitivecarriers.org

BBC One shows CheckMEND helping Cash Converters avoid stolen property

Cashing InBBC One programme “Cashing In”  featured the Recipero CheckMEND solution again last night (05 Aug 2015).

Once again the documentary showed CheckMEND helping Cash Converters avoid stolen property and insurance fraud, providing a great example of how CheckMEND works to identify and target property crime.

Watch it from 47 minutes on BBC iPlayer (available until 03 Sep 2015): www.bbc.co.uk/iplayer/episode/b05p3fbv/cashing-in-episode-3

To learn more about how CheckMEND works with sister services Immobilise and the Police NMPR as part of the Recipero Crime Reduction Ecosystem go to: recipero.com/crime-reduction-ecosystem