Category Archives: ClaimsCheck

Recipero’s US Cell Phone Crime Statistics in 2016 so far…

2016 has already been a busy year for Recipero resulting in our connected device fraud and theft intelligence solutions producing some very interesting statistics.

A more detailed report will be published at the end of Q1, for now though here are some significant facts you might find interesting.

A print optimized version of these stats is available here.

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Recipero US Cell Phone Crime Statistics in 2016 so far. Page 1
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Recipero US Cell Phone Crime Statistics in 2016 so far. Page 2
  • In the first two months of 2016, Recipero provided intelligence on transactions involving over 10 million devices globally.
  • 31% of devices reported stolen were NOT blocked by operators.
  • The Apple 6, 6s and Samsung S6 were the most stolen phones in the US in the first quarter of this year.
  • Day 48 is the most likely day after taking out a lease or rental contract that a user of a device will decide to sell it for cash and stop the installment payments.
  • 7% of devices that are blocked when an insurance claim is made for loss or theft are unblocked within 30 days.
  • 5% of devices offered for sale or trade-in at retail were reported as lost or stolen.
  • 4% of accidental damage or breakdown warranty claims were actually made on devices that had been reported as lost or stolen.
  • $2,100 is the price that a stolen Apple iPhone 6 sells for in some Eastern European countries.
  • Through our global reach, we have seen US stolen devices turn up in some far-reaching places including; Vietnam, Poland, Denmark, Jamaica, Romania, Spain, Mexico, Italy, South Africa and Colombia.

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Recipero Helpdesk becomes mobile friendly

Screen Shot 2015-12-21 at 15.20.03We are pleased to announce that the Recipero Helpdesk website has recently been updated to be fully responsive. Users are now able to access the knowledgebase and submit support queries easily whether they are on a laptop, tablet or phone!

The update is part of our continual development of the services including Immobilise, CheckMEND, ReportMyLoss and the NMPR, which along with our other services make up the Recipero Crime Reduction Ecosystem.

Users continue to be able to email support via the usual addresses published on each of of our product sites if they prefer. However we recommend creating support requests via the support portal, as the solution to many queries may be automatically suggested which in many cases, can answer  queries straight away!

To visit the site now please go to: support.recipero.com

SaferGems’ members to benefit from partnership with Recipero’s Crime Reduction Ecosystem

safergems-montage-w250Recipero is pleased to announce its partnership with SaferGems, a service provided by the British Security Industry Association (BSIA).

Focusing initially on jewellery and watch traders, the partnership is set to dramatically improve the benefits of the SaferGems Watch Register service which helps members report and be alerted to lost and stolen items.

The Watch Register is operated by SaferGems, a joint initiative established by the BSIA in partnership with a number of prominent organisations including TH March Insurance Brokers, the National Association of Goldsmiths (NAG) and the British Jewellers’ Association (BJA).

In 2014 alone, over £9m worth of watches was stolen from individuals and jewellery stores, often inadvertently being sold on through the UK’s wide network of pawnbrokers and second-hand jewellery traders. Intelligence gathered by SaferGems shows that watches are among the items of personal property most targeted by thieves, with jewellery shops also frequently targeted by ‘smash and grab’ opportunists and organised gangs.

SaferGems are now entering into partnership with Recipero to improve the operational capabilities of the Watch Register. SaferGems’ Intelligence Officer, Simon Gardner, comments:

Whilst reviewing the operational needs and costs of providing a fast and easily accessible checking service for Watch Register, it became clear that Recipero’s CheckMEND service already provided a very comprehensive service that is well proven in thousands of retail premises nationwide and with a little cooperation could incorporate the Watch Register data that we already hold.

Les Gray, Recipero’s COO said:

We’re delighted to be able to incorporate Watch Register into Recipero’s Crime Reduction Ecosystem. This represents real value to Safer Gems and their members and of course enhances existing cooperation with UK Police.

Steve Jupp Deputy Chief Constable with the Suffolk Police Force adds:

This collaboration is another positive step forward in assisting the Police service to work more effectively with the business industry, to identify and recover stolen property. The register is an easy to use and efficient way for officers to access information; I know it will assist in the conviction of many offenders to come.

SaferGems members will further benefit through discounted use of Recipero’s CheckMEND service. CheckMEND, which forms part of many Police “Safe Seller Scheme” initiatives, enables traders of second-hand items to perform history checks to help mitigate the inherent risks of handling second-hand property.

Simon Gardner concludes:

In the long-term, the Watch Register will help to reduce crimes against the jewellery industry by making it more difficult for thieves to resell stolen watches without getting caught.

Further information

Recipero is the leading data aggregator and innovator in personal possession fraud and theft prevention worldwide.  The “Recipero Crime Reduction Ecosystem” works to protect consumers and businesses through provision of intelligence services. Forming part of millions of decision-making processes and transactions every month, Recipero’s data and intelligence solutions are provided online, in real-time, and are used globally by law enforcement, insurers, recyclers, retailers and consumers. Learn more at: www.recipero.com

The British Security Industry Association is the trade association covering all aspects of the professional security industry in the UK. Its members provide over 70% of UK security products and services and adhere to strict quality standards. For more information see www.bsia.co.uk, email info@bsia.co.uk or telephone 0845 389 3889/020 7484 8728.

The SaferGems team, which has links to all the UK police forces; Co-ordinates data from the trade on incidents and suspicious events; Sends alerts to members of the NAG, the BJA and those insured via T H March; Co-ordinates data across police forces to improve identification and conviction of criminals. Learn more at:  www.safergems.org.uk

Recipero Crime Reduction Ecosystem expands to the Netherlands

ReciperoXS-logo-colour-highres-600pxWe are pleased to announce that the full Recipero Crime Reduction Ecosystem is now available in the Netherlands. This will allow the public and organisations that buy and sell mobile phones to trade with confidence.

The Recipero Crime Reduction Ecosystem is set for a rapid rollout as part of a joint venture between Recipero and PortingXS. The joint venture named ReciperoXS is already starting to help Dutch customers avoid the costs of handling compromised devices, protecting consumers and business alike from the costs of crime.

The Dutch focus will initially be on:

In the UK and the US, these services have proven to be highly effective in identifying and reducing mobile device crime.

PortingXS headquartered in the Netherlands, is a well respected provider of IT and Telecoms solutions throughout the world. Like Recipero, PortingXS has been established for 15 years and so brings a wealth of experience and connections that will help benefit both existing and new users.

Mark Harman, CEO of Recipero said;

The expansion of our Ecosystem to the Netherlands is a great step for Recipero. The speed of rollout has been testament to the great synergies between Recipero and PortingXS. This has enabled our teams to translate and adapt our solutions to benefit Dutch consumers, businesses and law-enforcement.

Ronald Vlasman, CEO of PortingXS said;

The platform, consisting of valuable information about mobile phones and other electronic devices, will be the link between consumers, retailers, police, insurers, banks and recyclers.

Links to Dutch websites:

ReciperoXS company website (NL)

PortingXS (NL)

Telefooncheck website (NL)

ClaimsCheck website (NL)

Immobilise Property Register website (NL)

Police NMPR website (NL)

ReportMyLoss service now available Nationally

RML-editorial-img-sml-180x110We are pleased to announce that reportMyloss has recently been expanded to encompass the whole of the UK. This will help the public and Police more effectively address the issue of recording and repatriating lost property.

The reportMyloss service was launched a few years ago to help Avon & Somerset Constabulary more effectively handle how lost property was dealt with. The service integrates directly and in real-time with the Police’s National Mobile Property Register (www.theNMPR.com) ensuring the owners of recovered property can be quickly be identified and repatriated with their possessions.

The service successfully replaces the often paper based recording processes that still exist in many property offices. The benefits of this are numerous and significant for all parties:

  • A paper based report will likely be sat in a book at the property office – reportMyloss is an online National system ensuring the items details can be searched by any UK Police force regardless of location.
  • Getting to a Police station to make a report, can be a time consuming and costly process – reportMyloss is based entirely online, allowing low cost reporting at your convenience day or night.
  • Many lost items need to be reported for insurance purposes – reportMyloss provides standardised and verifiable loss report numbers that insurers may accept and/or require to process a claim.
  • For the Police the benefits are significant and measurable. Forming part of the National NMPR system, use of reportMyloss makes it far more likely the owner can be identified. This not only helps clear property rooms and reduces storage costs. Also importantly it removes the burden of taking the loss report from the Police force. These savings free up Police resources that can then be targeted on more important Policing duties.

For more information please visit: www.reportmyloss.com
or
Email: support@reportmyloss.com

Recipero recieves the prestigeous Secured by Design award

Secured by DesignRecipero is pleased to announce that it recently received the highly regarded Secured by Design (SBD) Award for its services and products, including the Immobilise National Property Register service & products, plus linked services including the Police NMPR service, CheckMEND and Report My Loss, all of which are aimed a helping identify, investigate and deter crime and associated criminality.

The Secured by Design Award is the culmination of many months of work that also saw Recipero become both ISO9001 (Quality Management) and ISO27001 (Information Security Management) certified.

Secured by Design is the initiative from the Association of Chief Police Officers (ACPO) that aims to reduce crime and calls for the use of services or installation of security solutions that meet police-approved standards. Businesses whose services and/or products have been certified by an accredited testing body to the specified standards, can apply for SBD membership and licence to utilise the scheme’s logo.

The SBD logo is the only symbol that guarantees national Police approval of a product or service, providing customers with reassurance that the solution provides a proven level of resistance to criminal attack.

Utilising SBD-accredited services and security products is a quick and simple way to ensure compliance with new guidelines. Consumers and specifiers are also recognising that SBD provides an easy route to help identify which of the many technical standards indicates a service or product is an effective crime prevention measure.

Neil Stewart, Recipero’s Commercial Director said:

Gaining SBD approval for our services is a significant achievement, and demonstrates Recipero’s commitment to data security and product quality. It also serves to provide Recipero’s valued customers with reassurance that we continue to meet the high standards we have reputation for delivering.

For more information please see:
Secured by Design: http://www.securedbydesign.com

Details of ISO 9001:
http://www.british-assessment.co.uk/services/iso-certification/iso-9001-certification/

Details of ISO 27001:
http://www.british-assessment.co.uk/services/iso-certification/iso-27001-certification/

ACPO: http://www.acpo.police.uk/

Compulsory registration of mobile phones in the UK

The concept of making everyone register their handset in the UK is greatly misunderstood and is being hyped up by the press. Did you know that any contract mobile phone owner’s information can already be accessed by the Police using either a request under the RIPA or DPA procedures? So why should be people using PAYG phones not be subject to the same system? this is all this is about and it closes a loophole used by criminals that make it harder for the Police to identify stolen handsets or handsets used in connection with dubious activities. The only argument surely is whether the owner’s information is subject to the safeguards afforded by RIPA. If you use the DVLA registration of cars as a proof of concept, the Police can tap in your registration number and see the owner’s details in a heartbeat without having to make any formal requests so why not do the same with mobile phones?