Tag Archives: Police

Recipero Announces Partnership with Carolina West Wireless to Guard Against Theft and Trade of Stolen Devices

Carolina-West-Wireless-logo-362pxRecipero, a partnering member of Competitive Carriers Association (CCA), has announced that it is collaborating with Carolina West Wireless, the premier wireless carrier serving western North Carolina, to help prevent the trade and sale of stolen smartphones, including Carolina West Wireless devices.

Carolina West Wireless, a CCA carrier member, has signed on to deploy Recipero’s CheckMEND, StockWatch and FraudWatch solutions, part of Recipero’s powerful Crime Reduction Ecosystem that helps detect mobile devices that have been lost or stolen.

The use of Recipero’s CheckMEND solution will help safeguard both customers and employees from criminal activity, StockWatch monitors retail and logistics environments providing early indication inventory theft, while FraudWatch targets the growing problem of contract fraud /credit muling – helping to reduce the personal and commercial impact of crime.

In addition, consumers and law enforcement officials alike will have access to Carolina West Wireless data on lost or stolen devices through Recipero’s CheckMEND and Police NMPR solutions.

CheckMEND is the most complete international listing of lost and stolen mobile devices available, comprised of data from major wireless carriers and law-enforcement entities globally.  Using the CheckMEND tool, Carolina West Wireless can more effectively identify smartphones that have been lost or stolen and prevent them from being accepted into its buyback program.

I am pleased that Carolina West Wireless and Recipero have formed a strategic partnership to protect Carolina West’s subscribers and their property,

said Steven K. Berry, CCA President & CEO.

Protecting subscribers’ investments in their devices is a priority for CCA’s members, and I am delighted that Recipero is providing our carriers a solution to reduce mobile device theft and resale.  As the Federal Communications Commission and state regulators continue to think about the problem of mobile device theft, I hope they will look at the example that Carolina West and Recipero are setting for the industry through this solution that allows the carrier to build loyalty and protect its customers. 

Greg Post, Recipero’s President, North America said:

Our partnership with Carolina West Wireless and CCA, is a significant step in addressing the issue of cell phone fraud and theft. Carolina West Wireless will see the benefits or our crime reduction ecosystem, which we expect to rollout to other CCA members soon.

Slayton Stewart, CEO of Carolina West Wireless said:

We recognize the growing negative impact of device theft and fraud in our industry

We are committed to taking the necessary steps to protect our customers’ against the potentially harmful financial impact of this type of activity.  By deploying the solutions from our new partnership with Recipero, we will minimize this risk while protecting our customers’ financial interests.

About Carolina West Wireless

Carolina West Wireless was formed in 1991 and is owned by a partnership consisting of Skyline Telephone, Surry Telephone and Wilkes Telecommunications. Headquartered in Wilkesboro, North Carolina, Carolina West Wireless provides its customers in ten (10) western NC counties with innovative technology including data and mobile services, the latest wireless equipment and competitive wireless plans that provide national coverage. For more information, visit http://www.carolinawest.com

About CCA

CCA is the nation’s leading association for competitive wireless providers and stakeholders across the United States. The licensed service area of CCA’s more than 100 carrier members covers 95 percent of the nation. Visit www.competitivecarriers.org

BBC One shows CheckMEND helping Cash Converters avoid stolen property

Cashing InBBC One programme “Cashing In”  featured the Recipero CheckMEND solution again last night (05 Aug 2015).

Once again the documentary showed CheckMEND helping Cash Converters avoid stolen property and insurance fraud, providing a great example of how CheckMEND works to identify and target property crime.

Watch it from 47 minutes on BBC iPlayer (available until 03 Sep 2015): www.bbc.co.uk/iplayer/episode/b05p3fbv/cashing-in-episode-3

To learn more about how CheckMEND works with sister services Immobilise and the Police NMPR as part of the Recipero Crime Reduction Ecosystem go to: recipero.com/crime-reduction-ecosystem

 

CheckMEND featured on BBC One programme – Cashing In

Cashing InThe Recipero CheckMEND solution was featured yesterday (22/07/2015) in BBC One programme “Cashing In” helping Cash Converters trade safely.

It is a great example of CheckMEND in use helping traders and police tackle phone crime. Watch it from 35 minutes on BBC iPlayer (available until 21/08/2015)

Link: www.bbc.co.uk/iplayer/episode/b05n92sg/cashing-in-episode-1

 

South Liverpool residents deter burglars with Immobilise

Residents in south Liverpool are taking advantage of the Immobilise National Property Register to help them to protect their belongings, and deter burglars at the same time.

South Liverpool Homes (SLH) has joined up with Merseyside Police to offer the free scheme to all SLH tenants.  At the housing association’s monthly walkabout on Wednesday 6th May, staff chatted to tenants to make them aware of the scheme which aims to encourage people to register all their belongings on a national database.

The landlord is making it as easy as possible for tenants to take part in the scheme by registering their belongings for them if they are unable to access the internet.  This can include anything of value from mobile phone, tablets and game consoles to TV’s, bikes and watches.

SLH tenant Mrs Mooney is the first SLH tenant to take advantage of the scheme:

I thought this was a great idea so I jumped at the chance to register.  It took about 15 minutes to do and now I have peace of mind that if any of my belongings do get stolen, there’s a good chance I’ll get them back.

Sharon Marsh, SLH’s Community Safety Manager said:

We are able to offer this service by working in partnership with Merseyside Police who will assist us with registering as many tenants as we can.  Tenants can also register their belongings themselves by logging onto the Immobilise database where they will be given a secure login.  Once registered, we ask tenants to tell us so that we can give people stickers to put in their windows which we hope will deter potential burglars.

SLH and Merseyside Police launched the scheme following consultation with residents in Speke. Once 25% of residents on a street sign-up, they will be issued with free street signs that advertise that the area takes part in the Immobilise
scheme.

To read the source story please go to:
www.24dash.com/news/housing/2015-05-12-New-scheme-launched-in-South-Liverpool-to-deter-burglars

Jack Wraith MBE appointed as Recipero’s UK Government & Regulatory Affairs Adviser

Jack Wraith MBEWe are pleased to welcome Jack Wraith MBE to Recipero as Government and Regulatory Affairs Adviser. As people familiar with the telecoms industry will know, Jack has extensive experience in the area of telecommunications fraud and risk and has held several lead roles most recently as CEO of TUFF (the Telecommunications United Kingdom Fraud Forum).

Jack has also served as Chair of The Mobile Industry Crime Action Forum (MICAF), and former Executive Secretary to the Communications Crime Strategy Group (CCSG). In tandem with these roles Jack has also acted as Chairman to a number of fraud and crime related committees within the UK, including Joint Chairmanship of the ACPO Telecommunications Data Communications Group.

Jack’s role at Recipero is to lead liaison with Government, regulators, law enforcement and mobile operators to ensure a coordinated and effective approach to mobile device fraud and criminality is adopted and maintained.

Mark Harman, CEO Recipero said:

Our on-going liaison with law enforcement and Government continues to be a fundamental part of our business in the UK, US, and other jurisdictions in which we operate.

Jack’s experience and his joining us in this important role will be integral to those on-going partnerships and reinforces Recipero’s commitment to deliver the best fraud and crime reduction solutions to the industry.

Links:

Telecommunications United Kingdom Fraud Forum (TUFF)

The Mobile Industry Crime Action Forum (MICAF)

Recipero Partners with CCA to Help Carriers Identify and Prevent Trade of Stolen Devices

Denver, CO. – January 28, 2015 – Today, Recipero announced a strategic partnership with Competitive Carriers Association to help prevent the trade and sale of stolen consumer electronics, including smartphones.

CCA-logo-225pxRecipero CheckMEND is the most complete international listing of lost and stolen mobile devices available, comprised of data from major wireless carriers and law-enforcement entities globally. Using the CheckMEND tool, CCA members will have the ability to identify lost or stolen devices and prevent these devices from entering the carrier’s buyback programs.

In addition, CCA can help eliminate trafficking in stolen mobile devices in the U.S. and abroad by submitting the respective identification numbers of all devices that have been reported as lost or stolen into Recipero’s CheckMEND database. The CheckMEND database can also be used by consumers and law-enforcement agencies to verify that a pre-owned CCA member smartphone has not been reported lost or stolen

Consumer safety is a priority for our members, and I am delighted that CCA and Recipero have formed a strategic partnership to help preserve the safety of our members’ customers

said CCA President & CEO Steven K. Berry.

Giving carriers the tools they need to identify stolen or lost devices will certainly help protect their customers and build loyalty, while at the same time proactively reduce mobile-device theft and the sale of stolen smartphones in the U.S. and abroad. The CCA/Recipero effort is a practical, common-sense business solution to solve a real problem for consumers.

Mark Harman, CEO of Recipero said:

CCA’s collaboration with Recipero marks a significant step in helping the industry address cellphone crime. The availability of CCA members lost and stolen device data alongside our existing datasets reinforces Recipero’s reputation for delivering solutions that aim to help socially whilst providing clear commercial benefits.

Continue reading Recipero Partners with CCA to Help Carriers Identify and Prevent Trade of Stolen Devices

Recipero’s 2014 Mobile Device Crime Facts and Figures

2014 was a busy year for Recipero with our customers checking over $4 Billion worth of devices using our solutions. 

We have pulled a few more more facts and figures from our Crime Reduction Ecosystem that are summarised in the attached infographic “2014 Mobile Device Crime Facts and Figures”.

To learn more about Recipero’s Crime Reduction Ecosystem and our solutions that contribute to it, please visit our main website at www.recipero.com

Recipero 2014 Mobile Device Crime Facts and Figures

Police advise residents to log their gifts

Northumbria Police NewsPolice are urging people to get their new gifts logged to keep them out of the hands of thieves.

The Northumberland Gazette has reported that Northumbria Police are advising residents to get new bikes, phones, electricals, tools and other valuables registered with free property logging website Immobilise.com

And those who received iPads, iPhones and other similar smartphones and tablets for Christmas are urged to activate built-in GPS systems and download apps which help locate stolen property.

The immediate crime prevention activity will mean if new property is stolen and later recovered it can be returned to the rightful owner, as well as potentially catching criminals in possession of stolen goods.

The advice is part of Operation Soundwave – a campaign aimed at cutting volume crime and tackling opportunist thieves – which is ongoing over the festive season.

Immobilise is the world’s largest register of property where members of the public can log their valuables – anything such as mobile phones, bikes, tools, electricals and gardening equipment. It’s free to register and takes just a few minutes to sign up.

Ownership details can be viewed by police across the country on the National Mobile Property Register (NMPR), which allows officers to check a recovered item and instantly find the owner.

Northumbria Police Superintendent Mick Paterson said:

Many people will have received devices such as iPhones, games consoles and laptops for Christmas and I’m sure crime prevention is not something which is at the forefront of people’s mind when they have just received gifts and are enjoying festivities.

But I’d like to remind people that it’s important to take a few moments to take a note of the serial number and register with immobilise where an image can be uploaded and the serial number recorded.

It means if it is stolen and recovered, it can be returned to the rightful owner as well as ensuring those found in possession of it can be dealt with, potentially preventing further crime.

The more people that register with immobilise, the easier it is to return stolen property and the more difficult it is for criminals to profit from their crimes.

Gadget-lovers are also being urged to make the most of tracking technology to stay one step ahead of thieves.

Supt Paterson added:

We of course would urge everyone to protect their property from thieves in the first place, such as making sure phones are secured in zip pockets or handbags, not leaving items lying around on pub or cafe tables and never leaving electronic items on show in a vehicle.

However, if such equipment is stolen, taking this simple step can make the difference between losing the item forever or having it tracked, located and seized by police.

Modern technology has its place alongside the more traditional police work and we’ll continue to combine all investigative techniques to cut crime across Northumbria and stop thieves in their tracks.

For more crime prevention information visit http://www.northumbria.police.uk/crimeprevention, while people are urged to sign up to free property register Immobilise at www.immobilise.com

It’s also vital residents report anything suspicious to police straight away so they can investigate. Police can be called on 101, or to report a crime ongoing dial 999.

Buyer beware – Use CheckMEND and buy with confidence

This story in the Telegraph is typical of the type of issue we see consumers and traders encounter each day.

Our advice when considering the purchase of a secondhand mobile device regardless of whether it is via online auction sites like eBay or a bricks an mortar shop, is to check its history with www.CheckMEND.com which provides the most comprehensive check available.

CheckMEND is part of the Recipero Crime Reduction Ecosystem that has been developed over the past 15 years in partnership with Police, Retailers, Networks, Insurers, and the Public delivering tangible crime reduction benefits throughout the industry.

Continue reading Buyer beware – Use CheckMEND and buy with confidence

FCC issue clear, focused, actionable guidance to tackle phone crime

At the FCC’s Technical Advisory Committee meeting on December 4th (FCC video – view from 39 minutes) Chairman Wheeler shared what he will be asking industry to do to reduce levels of mobile device theft.

Ensure that the lock/erase/restore functionalities built into many phones today is enabled by default.

This is important progress for consumers, many of whom choose not to enable such mechanisms. In future it is hoped they will have to actively choose to disable them. Consumer choice will not be restricted – but they will be protected by default. In the area of theft from consumers, such functionality is having an effect already. Changing the default configuration will ensure more consumers are protected.

Secure the unique device identifiers by ensuring they cannot be changed.

This is absolutely crucial to both the good operation of cellular networks and in the fight against crime. The practice of reprogramming is already outlawed in several countries but enforcement is virtually impossible. Making identifiers immutable at a hardware level will make circumvention uneconomical for criminals. At the same time it will ensure that existing tools such as cross-operator blocking continue to effectively contribute to the fight against device crime.

Improve use of data to stop the resale of stolen devices.

This request has three components and is the most significant recommendation. Data sharing is already used to reduce wider crimes involving corporate theft and contract fraud that blocking or ‘kill switch’ functions do not address but  there are gaps that need to be addressed.

Some existing databases are slow and cumbersome

Industry needs to use the “best of breed” databases to share information.

Current systems have limitations at odds with the fast-paced world of wireless. It is clear that there is no technological barrier to having real-time data sharing between networks, law enforcement and traders. In Malaysia the Communications and Multimedia Commission has successfully implemented and will soon launch real-time blocking and information sharing between networks and other parties. The attentions of the FCC in this area should raise awareness with industry.

Industry must support law enforcement agencies in its actions

The Chairman sets the challenge “There must be an app for that!”  Well, there is, of course, and it can be accessed by law enforcement officers from any smartphone, tablet or web browser at www.nmpr.com. This web application brings together databases old and new in one place that officers can use very simply. The global NMPR is used by over 80,000 police officers and staff in the UK and 75 agencies in the US are currently trialing its use. We anticipate that the FCC’s attention in this area will encourage all law enforcement agencies to explore this powerful tool.

Industry must take steps to verify that a device is not stolen when it is offered to them in trade

Some industry leaders including Sprint, Gamestop and Gazelle adopted such practices up to two years ago. They recognized that simply checking whether a phone is blocked by another network is not enough. Less than 50% ¹ of phones that are not in the hands of the rightful owner are reported to networks. Those subject to insurance claims, corporate theft, supply chain leakage, contract and rental fraud account for a massive amount of thefts that do not result in network blocking or kill switch activation. These can only be addressed by both data sharing from industry and appropriate due-diligence at the point of trade.

The Chairman’s requests to industry are clear, focused and actionable. The solutions to each challenge are available and cost effective. The wireless industry and law enforcement would do well to look closely at those solutions.

 


¹ As at 8th Dec 2014 US blocked phones accounts for 48.9% of the total US stolen phones that Recipero holds records of.

Links: