Tag Archives: Ebay

Don’t get hung up with fraud this New Year and check for warning signs when buying a second hand phone

Mobile phone fraud prevention specialist, Recipero, part of the Callcredit Information Group, is urging consumers and retailers to undertake device checks when buying a second hand phone to avoid becoming a victim of fraud during the January sales and beyond.

Recipero’s CheckMEND data* reveals, that the number of device checks made on second hand iPhones has almost doubled in the last four years, highlighting the growth in the size of the second hand phone market and the increased awareness amongst some consumers and retailers of ensuring the legitimacy of second hand phones.

Last January there was a spike in the number of iPhone checks performed via the Recipero CheckMEND service. More than 1.3 million checks took place (more than 400,000 up on the month before) and Callcredit’s analysts are expecting upwards of two million at the start of 2018.

Mark Harman, Managing Director of Recipero, said: “Even though our findings highlight that there has been an increase in second hand iPhone device checks, fraud is prevalent in what is a market for increasingly expensive devices. Latest ONS crime figures, compiled from the Crime Survey for England and Wales, show 401,000 mobile phones were reported as stolen in the 12 month period ending March 2017. It’s important that consumers and retailers take the necessary precautions and check the history of a device.”

The Recipero data also revealed a surge in the number of searches on the CheckMEND database following the introduction of new iPhone models – as it shows the number of device checks being performed increasing by over a third (36.6%)** in the period after a new release.

Mark concluded: “A check on a second hand phone includes a device life history that starts at the point of manufacture, through ownership changes, right up to it being recycled. The device is checked against IMEI, a phone’s unique reference number, loss and theft reports and police crime reports in the US and UK, insurers title information and settled claims.
These checks provide information which will flag up (red) in a CheckMEND report if the device is compromised, helping to protect those purchasing a second hand phone from acquiring a lost or stolen device.”

*Based on CheckMEND UK data of number of checks made on iPhones each month from Jan 2014- Dec 2017 inclusive. Taken from the Recipero database which is part of the Callcredit Information Group.

**Based on the average number of CheckMEND iPhone device checks two months prior to a new iPhone launch and the average for the two months following.

Beware of the Mobile Phone Moped Muggers!

Thieves who steal mobile phones straight out of people’s hands as they zoom by on their, often stolen, mopeds are becoming an increasing problem for the public and police.

It’s completely shocking to the person being attacked. Martin Lewis, the money saving expert, who was one of the latest victims can confirm this from his recent attack near Oxford Circus. He tweets about his incident: ‘About 40 minutes ago two men on a moped just rode up on the pavement and snatched my mobile out of my hands. The speed and accuracy was frightening.’ To read more on this attack click here.

Scotland Yard claims that moped muggers are snatching 20 phones an hour and that thieves mainly go for iPhones. If the phone is still switched on then they reset it and sell it on, if not then they will trade it for parts.

If the owner has been astute enough to register their phone on immobilise.com, the National Property Register, they would immediately be able to change the status of the device flagging it as stolen to traders, as well as report it to the Police*. UK Police officers are the ONLY people with authorisation to access the Immobilise database to check the status and ownership of a mobile phone and repatriate it if it is recovered. The Metropolitan Police advise mobile users to activate their phone’s security features when they receive it and to register valuable possessions with immobilise.com for free, pre-loss or theft.

In this increasingly common crime the phone’s owner is often not the only victim. If you are buying a second hand mobile phone, whether that be an iPhone, Samsung, HTC or any other smartphone, then CheckMEND can help you avoid stolen property. An online check costs as little as £1 and will highlight if a phone is blocked, stolen or compromised in someway.  CheckMEND is the most comprehensive device check available helping consumers, traders, recyclers and retailers buy and sell second-hand goods with confidence.

The moral, however of this post is not to give thieves opportunities to steal your possessions or profit from your loss. Try to avoid using your smart phone in public, be cautious, and to be on the safe side always register new phones or mobile devices on immobilise.com.

* Flagging an item as stolen on Immobilise means that information is immediately available to the Police when they conduct searches for it on the Police only NMPR system. In the event of a crime, a report should also be made directly to Police so they are able to investigate it appropriately and request additional details when relevant.

How to buy and sell phones and mobile devices online safely

Online shopping has rapidly become the easiest way to buy goods. With only a click of a button or tap of a screen between us and our next purchase, it’s no wonder that 95% of British people buy goods via the internet. According to The Daily Mail, 1 in 4 British people now shop online at least once a week, although this way of shopping is more convenient it does increase our exposure to fraudulent activity.

By this, I mean that although you may feel ‘safe as houses’, sitting at home on your laptop browsing your favourite sites, you can’t be quite as confident that what your buying is completely legitimate. There are more and more scams to be aware of and avoid especially when buying or selling any mobile devices in the second-hand market.

Many great bargains can be found in online auction and classified ad sites, and in turn you can, as a seller, make some money on the items you no longer need. It’s true what they say ‘one man’s rubbish is another man’s treasure‘.  However without knowing the seller is reputable, it is very hard to be confident that a device is genuine or compromised. One well established way to put your mind at rest is to purchase a CheckMEND report.

A CheckMEND mobile device check costs as little as £0.99p per device and can help inform your buying decision by reporting on a devices current status and history including if it is blocked, marked as lost or stolen, plus many other important data checks. It’s like getting a clean bill of health when your device comes back clear, a green flag to proceed!

If you are selling an item, it is a great idea to sell it with a CheckMEND history report to build trust with your customers, achieving faster sales and higher prices in the process.

Trade with confidence when buying or selling second-hand goods, run a CheckMEND device check now.

Buyer beware – Use CheckMEND and buy with confidence

This story in the Telegraph is typical of the type of issue we see consumers and traders encounter each day.

Our advice when considering the purchase of a secondhand mobile device regardless of whether it is via online auction sites like eBay or a bricks an mortar shop, is to check its history with www.CheckMEND.com which provides the most comprehensive check available.

CheckMEND is part of the Recipero Crime Reduction Ecosystem that has been developed over the past 15 years in partnership with Police, Retailers, Networks, Insurers, and the Public delivering tangible crime reduction benefits throughout the industry.

Continue reading Buyer beware – Use CheckMEND and buy with confidence

CheckMEND helps Police return phone after it is spotted on eBay

The Metropolitan Police have reported that a mobile phone that was recorded as being stolen in Croydon has been returned to its owner after police managed to track it down when the phone was sold on eBay.

The victim, a 32 year-old woman, reported to police that her phone had been stolen in Croydon town centre on Monday, 10 March. Initial enquiries failed to identify any suspects, as the shop’s CCTV had not recorded the incident.

However, police received an alert via their NMPR system that the phone’s IMEI number had been checked by somebody using the CheckMEND service – a service that allows people to see if a phone has been reported stolen or been blocked.

Through further enquiries, officers managed to identify that the phone had been put up for sale on the auction website within hours of if being reported stolen. Officers eventually identified the seller and on Thursday 17 April a 29-year-old woman was subsequently interviewed by police. She claimed to have found the phone in the town centre and decided to sell it on. She provided officers with the details of the person to whom she had sold the phone, and after further enquiries, the police were able to retrieve the phone from the buyer and return it to the owner on 17 April.

The 29-year-old woman was cautioned for the offence of theft by finding.

PC Robert Sidney from the Broad Green Safer Neighbourhoods Team, who investigated the case said:

This case highlights two important points. Firstly, if you’re buying a phone second-hand or over the Internet, then it is definitely worth checking to see if it has been reported stolen. You can do this through the CheckMEND website and whilst there is a small fee, it could save you a lot of money later on.

Secondly, whether you find a phone or any other expensive item or gadget in the street, then you could be committing an offence by simply keeping it. You should contact police or attend a police station to hand it in. If it doesn’t get claimed by the owner then it will be given to the finder, but if you just keep it then you could be committing a criminal offence.

To view the source stories please see:

MET Police: met.police.uk/News/Stolen-phone-returned-to-owner-by-police

Croydon Guardian: croydonguardian.co.uk/news/

CheckMEND celebrates its 5th Anniversary in the U.S.

checkMEND-logo-color-highresCheckMEND is proud to be celebrating its 5th year of providing North America’s most reputable cell phone and mobile device history checking service.

The past 5 years have seen a great deal of change in global recommerce markets. This incredible growth has being driven by continual consumer demand for the latest and greatest mobile devices, which in turn has led to an ever-increasing number of second-hand devices being traded.

Environmental factors and regulatory issues have also been key drivers in how the market has developed for providers of trade-in and recycling programmes, all of which have resulted in soaring demand for CheckMEND.

CheckMEND’s commitment to the market has earned its reputation as a trusted third party and its service has become an embedded part of millions of transactions each year.

  • For retailers, recyclers, and other businesses handling second-hand devices, use of CheckMEND helps traders avoid lost, blocked and stolen devices, ensures compliance, and has a record of strong ROI.
  • For consumers using eBay, Craigslist or any other re-sale marketplace, a CheckMEND report can not only indicate a device’s current status, it also reports on other factors that can influence its value.
  • For Police and law-enforcement agencies, working with CheckMEND can cut investigation time, reduce costs, and contribute to the reduction of personal property crime.

Gazelle, a leader in consumer electronics trade-in was CheckMEND’s first U.S. customer.  Matt Rowe, VP General Counsel at Gazelle said:

“Gazelle has experienced greater than 100 percent growth in volume for the past several years. With increased volume comes an increase in attempts to trade stolen devices. CheckMEND helps protect our business from that risk and better serve our customers.”

Mark Harman, CEO of Recipero the provider of CheckMEND, commented:

“The U.S. is currently our largest and fastest-growing market. To meet this need 12 months ago we committed investment in all areas of the service particularly in hardware infrastructure, software architecture, and support systems. Our investment ensures CheckMEND is extremely well placed to meet the high-volume, high availability needs of our U.S. clients today and in the future. It is fantastic that this has already been recognised by some of the U.S.’s largest organisations”

Today CheckMEND assists everyone from eBay users to mega retailers and recyclers like GameStop and Gazelle avoid lost, blocked and stolen devices.

GameStop has more than 4,200 U.S. stores, all of which have an active smartphone trade-in program. CheckMEND is a key part of their in-store process where speed and reliability is critical.

Sean Cleland, Director of Recommerce at GameStop said:

“Integrating the Recipero CheckMEND technology with our POS systems and refurbishment facilities was simple and efficient. Their product is an integral part of our efforts to protect our customers and be in full compliance with local regulations.”

Notes for Editors

CheckMEND is provided by Recipero, a company trusted by thousands of data providers to securely aggregate, analyse and interrogate data.  Recipero’s data and analytics are used globally by law enforcement agencies, wireless carriers, insurers, recyclers, retailers and consumers.

Links:

CheckMEND: www.checkmend.com

Recipero: www.recipero.com

GameStop: www.gamestop.com

Gazelle: www.gazelle.com

Recycling a phone – things you should know before you do

In the last few months there has been a major improvement in the way recyclers ensure they are not handling goods that are deemed not to be in the hands of the rightful owner. They do this by consulting the CheckMEND database as part of their checking process and if they discover certain facts about the phone they have a legal requirement to act in a predefined manner which you should be aware of.

What are these facts?

If any of the following records exist for the item you are sending to a recycler:

  • A block by the UK networks on the Shared Equipment Identity Register (SEIR) also known as the Central Equipment Identity Register (CEIR)
  • A loss or theft report on the Police Stolen Equipment National Database (SEND)
  • A fulfilled insurance claim on the Identifiable Property Insurance Database (IPCD)

Then the recycler has an obligation under their Code of Practice to do certain things:

  • They must tell you there is a problem and give you the details on how to contact CheckMEND so we can tell you which records are present and how you may go about getting them updated to allow the sale to proceed.
  • They must tell CheckMEND about the failure to pass the testing so that CheckMEND may inform the Police, Insurer or Network that originated the record.
  • They must hold the phone for 28 days to allow you to get the records updated or the record originator to claim the item or contact you.
  • If at the end of the 28 days the records have not been updated or the phone claimed as above, the recycler is deemed to be the legal owner of the handset and is required to dispose of the item responsibly.
  • The recycler CANNOT in these circumstances return the item to you or pay you for it. To do either would risk offences under The Theft Act or Proceeds Of Crime Act.

How can you protect yourself?

  • If you are buying a used item, always ask the seller for a CheckMEND certificate or run a check yourself before buying.
  • Always run a check on CheckMEND before you send an item to a recycler or otherwise try to sell it on.
  • If you get a red result on any of the checks shown on the certificate DO NOT send the phone to a recycler until you have got the records updated and the check shows the phone as green, at which point you can send in the item.
  • Sometimes, unscrupulous sellers will supply an item and only weeks or months later report it as lost/stolen or claim on their insurance. This is rare but in this case, your item could fall foul of the above rules after you had a green CheckMEND check and sent it to a recycler. If you are refused payment for your item in this manner as a result of a block, theft report or insurance claim CheckMEND will refund to you the cost of the check. (Not the cost of the item).

If you would like more information on the Recyclers’ code of practice please visit their web sitehttp://www.stoprecycledstolenphones.com

To visit CheckMEND please go to: www.checkmend.com

To read the source article please go to: www.checkmend.com/uk/recycle

Immobilise helps to solve Chiswick cycle thefts

ChiswickW4 has reported that a man who was found in possession of a bike that was stolen from Chiswick has today, Friday 4th December, been convicted at Isleworth Crown Court.

36 year old Hampsted resident Rocky Taylor was found riding a bike that had been stolen from outside Turnham Green Tube Station in November 2008.

When officers from Turnham Green Safer Neighbourhoods Team searched his flat, they found numerous cycles and parts.

Computer analysis linked Mr Taylor to numerous internet advertisements for second hand bikes. Some of these bikes turned out to be stolen from burglaries and from the street.

A lengthy investigation led to Mr Taylor being charged with several offences of being in possession of criminal property, to which he pleaded guilty at an earlier hearing.

Taylor was sentenced to a total of 6 months imprisonment, which was suspended for two years. As well as this, he was ordered to undertake 200 hours community work and pay £750 costs. Taylor was also prohibited from using, buying or selling cycles and cycle parts for a period of two years.

After sentencing, PS Ben Clark of Turnham Green Safer Neighbourhoods Team, told ChiswickW4.com,

What began as a simple bike theft in Chiswick led us across London and uncovered an Aladdin’s cave of bikes and bike parts.

We will continue to target cycle thieves in Chiswick, and we will endeavour to prosecute those who trade in stolen goods. It is worth noting that the cycles we were able to return to their rightful owners quickly were all registered on Immobilise.

By registering your cycle, we are able to get it back to you and it helps us to prosecute criminals, as it can help prove that the goods were stolen and not bought legitimately.

Information on immobilise can be found on www.immobilise.com

To read the source article please go to: www.chiswickw4.com

Stolen bike listed on Ebay leads to recovery and arrest

Police officers in Cheltenham, Gloucestershire have recovered a high value bicycle and returned it to its rightful owner after it was listed for sale on the online auction site Ebay.

The Marin Mount Vision 5.8 2009 model bike was stolen, along with a Hard Tail mountain bike, from a home in Hester’s Way Lane in Cheltenham between 10pm on Wednesday August 5 and 5.45am on Thursday August 6.

Annoyed by the theft of their bikes one of the owners began searching online auction sites and immediately recognised one of stolen bikes as theirs. The police were alerted and acted straight away carrying out a warrant at an address in Springbank Grove, the marin bike, which is valued at approximately £2850, was recovered and a 29-year-old man arrested.

The man was later charged with theft of a pedal cycle and bailed to appear at Cheltenham Magistrates Court on September 18. The second bike has not yet been recovered and officers continue to work to try and locate it so that it can also be returned to its owner.

Officers are encouraging cyclists to register their bikes on www.immobilise.com, a website that allows you to create a free, private and secure portfolio of all of your personal property and adds the items to the National Mobile Property Register. If the bike, or registered item, is then lost or stolen the website can be used to tell the Police, your insurer and the second-hand trade to assist in recovering your property and catch the thief.

If you are about to purchase a second-hand bike and are unsure of the bikes history we recommend you consider checking the bikes serial number against Immobilise’s sister service CheckMEND – The Second-hand Database of Lost, Stolen and Counterfeit Goods.

Anyone who thinks they may have seen the outstanding bike is asked to contact Gloucestershire Constabulary on 0845 090 1234 quoting incident number 94 of August 6. Alternatively you can call Crimestoppers anonymously on 0800 555 111.

BBC reports ‘Stolen goods’ fear in downturn

The BBC News website has reported that the economic downturn may tempt people to risk buying stolen goods.

Gwent Police said it had noticed a rise in thefts from cars in the run-up to Christmas and was concerned people may be led into making dodgy purchases.

The force is urging people to register valuables on a website so items stolen could be returned to them more easily.

It is also targeting car criminals with more patrols, “capture cars” and number plate recognition camera equipment.

Community Safety Inspector Terry Davies said:

We are concerned that the credit crunch may be leading more people to risk buying dodgy goods which could have been stolen, to save money.

Our guess is that with the type of stuff being stolen, there may be more people inclined to buy cheaper goods and perhaps ask less questions than before.

We know that lot of sat nav sytems are being stolen. They are becoming almost a necessary item to own.

What we feel is that because so many items of this type of property is being stolen, there must be more than usual market for them.

He added stolen goods were much easier to return to their owners if they had been registered on www.immobilise.com, a property register used by all the UK’s police forces.

To read the source article in full please go to the BBC News website