Tag Archives: CheckMEND

CheckMEND, eBay, Mobile Phones, Recipero

Buyer beware – Use CheckMEND and buy with confidence

This story in the Telegraph is typical of the type of issue we see consumers and traders encounter each day.

Our advice when considering the purchase of a secondhand mobile device regardless of whether it is via online auction sites like eBay or a bricks an mortar shop, is to check its history with www.CheckMEND.com which provides the most comprehensive check available.

CheckMEND is part of the Recipero Crime Reduction Ecosystem that has been developed over the past 15 years in partnership with Police, Retailers, Networks, Insurers, and the Public delivering tangible crime reduction benefits throughout the industry.

Continue reading Buyer beware – Use CheckMEND and buy with confidence →

CheckMEND, CheckMEND USA, Crime, Police

FCC issue clear, focused, actionable guidance to tackle phone crime

At the FCC’s Technical Advisory Committee meeting on December 4th (FCC video – view from 39 minutes) Chairman Wheeler shared what he will be asking industry to do to reduce levels of mobile device theft.

Ensure that the lock/erase/restore functionalities built into many phones today is enabled by default.

This is important progress for consumers, many of whom choose not to enable such mechanisms. In future it is hoped they will have to actively choose to disable them. Consumer choice will not be restricted – but they will be protected by default. In the area of theft from consumers, such functionality is having an effect already. Changing the default configuration will ensure more consumers are protected.

Secure the unique device identifiers by ensuring they cannot be changed.

This is absolutely crucial to both the good operation of cellular networks and in the fight against crime. The practice of reprogramming is already outlawed in several countries but enforcement is virtually impossible. Making identifiers immutable at a hardware level will make circumvention uneconomical for criminals. At the same time it will ensure that existing tools such as cross-operator blocking continue to effectively contribute to the fight against device crime.

Improve use of data to stop the resale of stolen devices.

This request has three components and is the most significant recommendation. Data sharing is already used to reduce wider crimes involving corporate theft and contract fraud that blocking or ‘kill switch’ functions do not address but  there are gaps that need to be addressed.

Some existing databases are slow and cumbersome

Industry needs to use the “best of breed” databases to share information.

Current systems have limitations at odds with the fast-paced world of wireless. It is clear that there is no technological barrier to having real-time data sharing between networks, law enforcement and traders. In Malaysia the Communications and Multimedia Commission has successfully implemented and will soon launch real-time blocking and information sharing between networks and other parties. The attentions of the FCC in this area should raise awareness with industry.

Industry must support law enforcement agencies in its actions

The Chairman sets the challenge “There must be an app for that!”  Well, there is, of course, and it can be accessed by law enforcement officers from any smartphone, tablet or web browser at www.nmpr.com. This web application brings together databases old and new in one place that officers can use very simply. The global NMPR is used by over 80,000 police officers and staff in the UK and 75 agencies in the US are currently trialing its use. We anticipate that the FCC’s attention in this area will encourage all law enforcement agencies to explore this powerful tool.

Industry must take steps to verify that a device is not stolen when it is offered to them in trade

Some industry leaders including Sprint, Gamestop and Gazelle adopted such practices up to two years ago. They recognized that simply checking whether a phone is blocked by another network is not enough. Less than 50% ¹ of phones that are not in the hands of the rightful owner are reported to networks. Those subject to insurance claims, corporate theft, supply chain leakage, contract and rental fraud account for a massive amount of thefts that do not result in network blocking or kill switch activation. These can only be addressed by both data sharing from industry and appropriate due-diligence at the point of trade.

The Chairman’s requests to industry are clear, focused and actionable. The solutions to each challenge are available and cost effective. The wireless industry and law enforcement would do well to look closely at those solutions.

 

¹ As at 8th Dec 2014 US blocked phones accounts for 48.9% of the total US stolen phones that Recipero holds records of.

Links:

CheckMEND, Immobilise, Mobile Phones, NMPR, Police

Carmarthenshire Police and retailers use Immobilise to combat property theft

Carmarthenshire Police Neighbourhood Development Team and Carmarthenshire Community Safety Partnership are working together with retailers to get electrical items purchased in stores uploaded onto www.immobilise.com at the point of purchase.

Starting on Wednesday December 3rd, retailers will give customers the opportunity to register their new electrical and valuable items recorded and uploaded onto the national property registration site for FREE.

Registration forms for www.immobilise.com accounts will be completed within the store with customers before being put online by Dyfed Powys Police officers. Once registered with an account the owners will then have the opportunity to add further property onto that account.

The online Immobilise property registration system used by all UK police forces via the NMPR, and second hand traders via CheckMEND to check whether property that is recovered or offered for sale they come in contact with is stolen. If so it allows them to return it to the owners and also assists in bringing offenders to justice who are in possession of the property.

The scheme is being rolled out to tackle the issue of victims not being able to provide full details of their property when it is lost or stolen. In addition it is hoped it will assist the police in bring those responsible for stealing property and handling the property to justice.

PS78 Moore said:

Over the past few years we have adopted a very successful partnership with Carmarthenshire Community Safety and attended community events encouraging members of the public to take measures registering and securing their property. This has been reasonably successful, but by registering the property at the point of purchase it is hoped that even more people will benefit being signed up to www.immobilise.com.

We have currently rolled this initiative out for Cycles with Halfords in Llanelli and Carmarthen and are confident our decision to expand the initiative to the other retailers will benefit all in our commitment to prevent crime.

Links:

http://www.dyfed-powys.police.uk

http://www.immobilise.com

http://www.checkmend.com

Bicycles, CheckMEND, Immobilise, ImmobiTag, Lost Property, Mobile Phones, NMPR, Police, Report My Loss

Over 650 bicycles now registered onto Immobilise by cycle shops in Hull

Humberside Police and cycle shops across Hull are continuing to work together with more than 650 new cycles registered onto www.immobilise.com by stores since the end of May 2014.

Cycle shops across Hull assist customers with registering their newly purchased or repaired cycles for free onto the property registration site at point of purchase. Once they have completed the registration forms with customers in store, Humberside Police Community Safety Volunteers then set up the on-line accounts.
Once registered with an account the owners are then encouraged to add further property onto their personal immobilise account.
www.immobilise.com is a FREE web based property recording system, endorsed and searchable by all UK Police Forces. This is a fantastic tool, used by police across the UK. It allows members of the public to register property details of cycles, mobile phones and other electricals on-line for FREE, which then assists police in returning items to their rightful owners and helps bring offenders to justice.
In addition to Police searching for stolen property, registered second hand dealers and mobile phone recyclers frequently access the data and are assisting in the fight against the market in stolen goods.
If a member of the public was to buy a secondhand item they could also check it for a small cost on www.checkmend.com/uk/, prior to purchase.
To date the following thirteen stores have completed this service for their customers in Hull:
  • Bob’s Bikes, Beverley Road.
  • Cliff Pratt Cycles, Spring Bank.
  • Doug Scott Cycles, Beverley Road.
  • East Coast Bicycles, Princess Avenue.
  • Freetown Sports, Prospect Street.
  • Halfords, St Andrews Quay.
  • Ken Ellerker Cycles, Chanterlands Avenue.
  • Jobes Cycles, Anlaby Road.
  • Jobes Cycles, Holderness Road.
  • Motor World, Hessle Road.
  • Richardson’s Cycles, Marfleet Lane.
  • Star Bikes, Willerby Road.
  • Steve’s Cycles, Chanterlands Avenue.
As part of continued support for tackling cycle crime, East Coast Cycles on Princes Avenue, Hull are holding a cycle marking event for bike owners on Saturday 19 July 2014 between 1000hrs and 1700hrs.
The local Neighbourhood Policing Team will be assisting in cycle marking cycles in a gazebo at the front of the store and with refreshments provided by the store.
Chris Hardy, Hull’s Second Hand Dealers Officer said: “Cycle stores have been quick to embrace the opportunity to support the police in tackling cycle crime. The fact over 650 new cycles have been registered in just over six weeks is an excellent up take. I hope by increasing cycles registered on-line we can reduce cycle thefts in the city, with thieves reluctant to take property which is identifiable and thus can lead to prosecution for stealing or even handling stolen property.
“People really should consider using the website “CheckMEND” to check any second-hand cycle, or indeed any item with a unique serial number, they are looking to purchase. Humberside Police are uploading the serial / frame number of all items reported to us as stolen, onto the database and the use of CheckMEND checks protects members of the public from inadvertently buying stolen goods”.

For more information please visit:

Read the source store in full: www.humberside.police.uk/newsmedia/hull-over-650-cycles-registered-onto-wwwimmobilisecom-by-cycle-shops

The Immobilise Property Register: www.immoblise.com

Consumer electronics background history reports: www.checkMEND.com/uk/

The Humberside Police website: www.humberside.police.uk

 

Recipero

Recipero, mobile device-led data and intelligence specialists, appoint Greg Post as President, North America.

Image

DENVER, CO. – July 16, 2014 – Recipero is delighted to announce the appointment of Greg Post as President, North America and at the same time the opening of new offices in Denver, Colorado.

Greg Post, President, North America

Recipero specializes in device-led data solutions. This includes delivering critical intelligence to many organizations helping with fraud prevention, crime investigation, transaction verification, device due-diligence and registry building.

The business’ solutions include CheckMEND that is used for checking the authenticity of ownership of devices by many US retailers, cellular operators and recyclers. These include Sprint, GameStop, Gazelle and Ingram Micro.

The Patriot insurance fraud investigation tool is used by cell phone and consumer electronics insurers in the US and UK.

Recipero has a long-standing relationship with US law enforcement and has recently been invited to join the FCC’s Mobile Device Theft Working Group. Many organizations see Recipero’s solutions as key to reducing handset crime in the same way they have been used by UK police for the past ten years to great effect.

Mark Harman, CEO of Recipero, said, “This is a very exciting stage of the business’ development at a time when our data solutions have a critical role to play in helping all stakeholders reduce device crime in its various forms. In Greg we have joined forces with a well-known and highly respected telecom professional who will help spearhead our development over the coming years”.

As President, North America Greg Post is responsible for overseeing the growth, operations, and business development with wireless carriers, recyclers and retailers, insurance companies and law enforcement agencies in North America.
Greg has over 20 years executive experience of telecommunications and general management experience with Fortune 100 companies and venture-backed start-ups. He has held significant and varied positions in international and domestic wireless operations, business development, marketing and sales. This experience includes executive positions with T-Mobile, Cricket, Sprint Nextel, Nextel International and AT&T.
Continue reading Recipero, mobile device-led data and intelligence specialists, appoint Greg Post as President, North America. →

CheckMEND, Crime, eBay, Mobile Phones, NMPR, Police

CheckMEND helps Police return phone after it is spotted on eBay

The Metropolitan Police have reported that a mobile phone that was recorded as being stolen in Croydon has been returned to its owner after police managed to track it down when the phone was sold on eBay.

The victim, a 32 year-old woman, reported to police that her phone had been stolen in Croydon town centre on Monday, 10 March. Initial enquiries failed to identify any suspects, as the shop’s CCTV had not recorded the incident.

However, police received an alert via their NMPR system that the phone’s IMEI number had been checked by somebody using the CheckMEND service – a service that allows people to see if a phone has been reported stolen or been blocked.

Through further enquiries, officers managed to identify that the phone had been put up for sale on the auction website within hours of if being reported stolen. Officers eventually identified the seller and on Thursday 17 April a 29-year-old woman was subsequently interviewed by police. She claimed to have found the phone in the town centre and decided to sell it on. She provided officers with the details of the person to whom she had sold the phone, and after further enquiries, the police were able to retrieve the phone from the buyer and return it to the owner on 17 April.

The 29-year-old woman was cautioned for the offence of theft by finding.

PC Robert Sidney from the Broad Green Safer Neighbourhoods Team, who investigated the case said:

This case highlights two important points. Firstly, if you’re buying a phone second-hand or over the Internet, then it is definitely worth checking to see if it has been reported stolen. You can do this through the CheckMEND website and whilst there is a small fee, it could save you a lot of money later on.

Secondly, whether you find a phone or any other expensive item or gadget in the street, then you could be committing an offence by simply keeping it. You should contact police or attend a police station to hand it in. If it doesn’t get claimed by the owner then it will be given to the finder, but if you just keep it then you could be committing a criminal offence.

To view the source stories please see:

MET Police: met.police.uk/News/Stolen-phone-returned-to-owner-by-police

Croydon Guardian: croydonguardian.co.uk/news/

Bicycles, CheckMEND, Crime, Immobilise, Mobile Phones, NMPR, Police, Recipero

Lancashire police launch CheckMEND safe seller scheme

SafeSeller-scheme-poster-lancashireA new scheme aimed at preventing stolen goods being sold by second-hand shops was launched in Preston at the start of April.

The online CheckMEND service allows shops to search the National Mobile Property Register and other sources when purchasing items to find out if the item has been reported as lost or stolen. If this proves to be the case, the Police can then work to reunite the property with its’ rightful owner as well as taking the appropriate measures against whoever has tried to sell on lost or stolen property for their own financial gain.

In addition, second-hand shops in the area also receive regular alerts about items that have been reported as lost or stolen from across the county via Lancashire Police’s In The Know messaging system. Shops taking part in the scheme can be identified by the distinctive posters on display in their windows proclaiming them as a Safe Seller.

This scheme has been set up in conjunction with Preston City Council’s Licensing team, who along with the Lancashire Partnership Against Crime (LANPAC) has funded the purchase of transaction books to help shops when they are purchasing items.

CheckMEND’s ‘Safe Seller’ scheme is established in other towns and cities nationwide, and has already had some success with several arrests being made and numerous items of property being recovered and returned to their owners, including a mobile phone which was stolen during a burglary in Scotland.

PCSO Stephen Connelly said;

The CheckMEND system has already been proved in other areas of the country, and really does help to ensure shops are not selling on stolen goods and putting money into the hands of criminals.

Therefore, I would encourage Preston’s second-hand shops to sign up to the scheme, and our residents to vote with their feet and use the second-hand shops in Preston signed up to the Safe Seller scheme, so we can make Preston’s shops the most trusted in the area and ones which criminals cannot use to benefit from their illegal activities.

Councillor Robert Boswell, Preston City Council’s Cabinet Member for Community and Environment, said;

This new CheckMEND scheme is a great way for people to buy with confidence and be reassured that the products they are buying are legitimate and not stolen.

We would ask all traders in Preston that sell second hand goods to sign up to the scheme so that both they and their customers do not become victims of crime by unwittingly selling on stolen goods.

CheckMEND is successfully run in other parts of the country and we are pleased that people in Preston are now able to buy goods more safely as a result of the scheme.

Neil Stewart from Recipero, the provider of the CheckMEND system, said;

CheckMEND is used by thousands of businesses throughout the UK, helping them avoid criminality and the costs associated with it.

Recipero has always worked closely with police to address mobile phone crime and the CheckMEND Safe Seller Scheme is a key part of our commitment to tackle this ongoing issue.

For more information please see:

Lancashire Police: www.lancashire.police.uk

CheckMEND: www.checkmend.com 

The Police NMPR: www.thenmpr.com 

 

CheckMEND, CheckMEND USA, Crime, Recipero

Recipero launches CheckMEND Charter to cut cell phone crime

Recipero, the global experts in device-led data and analytics solutions, today have announced the launch of the CheckMEND Charter.

The CheckMEND Charter was created as a means of establishing an industry-led set of best practices to prevent trading of stolen consumer electronics. In addition to protecting consumers and helping to avoid confusion and frustration, Charter participants pledge to actively help law enforcement agencies combat theft and fraud related to consumer electronics.

Several of the US’s biggest consumer electronics retail, reCommerce and recycling companies are already operating in accordance with its principles, including the leading trade-in site Gazelle.

Gazelle was the first US consumer electronics trade-in site to deploy CheckMEND and continue to demonstrate their commitment to the consumer and industry through their involvement with the Charter and its creation.

Israel Ganot, CEO, Gazelle.

“When we first entered into a partnership with Recipero to leverage the CheckMEND tool, our goal was quite simple: to prevent thieves from benefiting from stolen consumer electronics, the new CheckMEND Charter takes this a step further, not only ensuring that Gazelle will never pay a consumer for a device that has been reported as lost or stolen, but to also ensure law enforcement agencies can more effectively combat consumer electronic device theft.

The CheckMEND Charter is a voluntary scheme, open to trade users of CheckMEND who agree to abide by its principles. In support of the Charter and its members, Recipero’s experienced CheckMEND team act as a trusted third party to help troubleshoot any issues that consumers may encounter with devices that are rejected.

Mark Harman, CEO of Recipero, commented:

“The adoption of the US Charter is something we have been working toward for several months. Our experience of the implementation of similar schemes in the UK has demonstrated that voluntary codes of practice such as this Charter have a measurable impact on mobile device related crime, results that we believe can be replicated in the US.”

More details on the requirements for Charter members is available online: www.checkmend.com/us/charter.

CheckMEND is delivered online in real-time and is a cutting-edge analytics tool used to more accurately detect lost and stolen consumer electronics. The database is the most complete listing of devices available, comprised of data from major wireless carriers and law enforcement entities globally.

The CheckMEND service assists everyone from eBay users to mega retailers and recyclers like Gazelle to avoid lost, blocked and stolen devices.

 

About Recipero

Recipero (www.recipero.com) is trusted by thousands of clients and data providers to securely aggregate, analyze and interrogate data. Forming part of millions of decision making processes and transactions every month, Recipero’s device-led data and analytics solutions are provided online, in real-time, and are used globally by law enforcement, wireless carriers, insurers, recyclers, retailers and consumers.

About Gazelle

Gazelle is the nation’s leading consumer electronics trade-in site, providing an easy, fast and safe way for consumers to get cash for their unwanted devices. For more information on Gazelle and its participation in the CheckMEND Charter, visit: www.gazelle.com

 

CheckMEND, CheckMEND USA, Recipero

CheckMEND celebrates its 5th Anniversary in the U.S.

checkMEND-logo-color-highresCheckMEND is proud to be celebrating its 5th year of providing North America’s most reputable cell phone and mobile device history checking service.

The past 5 years have seen a great deal of change in global recommerce markets. This incredible growth has being driven by continual consumer demand for the latest and greatest mobile devices, which in turn has led to an ever-increasing number of second-hand devices being traded.

Environmental factors and regulatory issues have also been key drivers in how the market has developed for providers of trade-in and recycling programmes, all of which have resulted in soaring demand for CheckMEND.

CheckMEND’s commitment to the market has earned its reputation as a trusted third party and its service has become an embedded part of millions of transactions each year.

  • For retailers, recyclers, and other businesses handling second-hand devices, use of CheckMEND helps traders avoid lost, blocked and stolen devices, ensures compliance, and has a record of strong ROI.
  • For consumers using eBay, Craigslist or any other re-sale marketplace, a CheckMEND report can not only indicate a device’s current status, it also reports on other factors that can influence its value.
  • For Police and law-enforcement agencies, working with CheckMEND can cut investigation time, reduce costs, and contribute to the reduction of personal property crime.

Gazelle, a leader in consumer electronics trade-in was CheckMEND’s first U.S. customer.  Matt Rowe, VP General Counsel at Gazelle said:

“Gazelle has experienced greater than 100 percent growth in volume for the past several years. With increased volume comes an increase in attempts to trade stolen devices. CheckMEND helps protect our business from that risk and better serve our customers.”

Mark Harman, CEO of Recipero the provider of CheckMEND, commented:

“The U.S. is currently our largest and fastest-growing market. To meet this need 12 months ago we committed investment in all areas of the service particularly in hardware infrastructure, software architecture, and support systems. Our investment ensures CheckMEND is extremely well placed to meet the high-volume, high availability needs of our U.S. clients today and in the future. It is fantastic that this has already been recognised by some of the U.S.’s largest organisations”

Today CheckMEND assists everyone from eBay users to mega retailers and recyclers like GameStop and Gazelle avoid lost, blocked and stolen devices.

GameStop has more than 4,200 U.S. stores, all of which have an active smartphone trade-in program. CheckMEND is a key part of their in-store process where speed and reliability is critical.

Sean Cleland, Director of Recommerce at GameStop said:

“Integrating the Recipero CheckMEND technology with our POS systems and refurbishment facilities was simple and efficient. Their product is an integral part of our efforts to protect our customers and be in full compliance with local regulations.”

Notes for Editors

CheckMEND is provided by Recipero, a company trusted by thousands of data providers to securely aggregate, analyse and interrogate data.  Recipero’s data and analytics are used globally by law enforcement agencies, wireless carriers, insurers, recyclers, retailers and consumers.

Links:

CheckMEND: www.checkmend.com

Recipero: www.recipero.com

GameStop: www.gamestop.com

Gazelle: www.gazelle.com

CheckMEND, ClaimsCheck, Immobilise, ImmobiTag, NMPR, Police, Recipero, Report My Loss

Recipero recieves the prestigeous Secured by Design award

Secured by DesignRecipero is pleased to announce that it recently received the highly regarded Secured by Design (SBD) Award for its services and products, including the Immobilise National Property Register service & products, plus linked services including the Police NMPR service, CheckMEND and Report My Loss, all of which are aimed a helping identify, investigate and deter crime and associated criminality.

The Secured by Design Award is the culmination of many months of work that also saw Recipero become both ISO9001 (Quality Management) and ISO27001 (Information Security Management) certified.

Secured by Design is the initiative from the Association of Chief Police Officers (ACPO) that aims to reduce crime and calls for the use of services or installation of security solutions that meet police-approved standards. Businesses whose services and/or products have been certified by an accredited testing body to the specified standards, can apply for SBD membership and licence to utilise the scheme’s logo.

The SBD logo is the only symbol that guarantees national Police approval of a product or service, providing customers with reassurance that the solution provides a proven level of resistance to criminal attack.

Utilising SBD-accredited services and security products is a quick and simple way to ensure compliance with new guidelines. Consumers and specifiers are also recognising that SBD provides an easy route to help identify which of the many technical standards indicates a service or product is an effective crime prevention measure.

Neil Stewart, Recipero’s Commercial Director said:

Gaining SBD approval for our services is a significant achievement, and demonstrates Recipero’s commitment to data security and product quality. It also serves to provide Recipero’s valued customers with reassurance that we continue to meet the high standards we have reputation for delivering.

For more information please see:
Secured by Design: http://www.securedbydesign.com

Details of ISO 9001:
http://www.british-assessment.co.uk/services/iso-certification/iso-9001-certification/

Details of ISO 27001:
http://www.british-assessment.co.uk/services/iso-certification/iso-27001-certification/

ACPO: http://www.acpo.police.uk/