Category Archives: Report My Loss

AssetWatch, CheckMEND, CheckMEND USA, ClaimsCheck, Immobilise, Immobilize, NMPR, Recipero, Report My Loss

Recipero Helpdesk becomes mobile friendly

Screen Shot 2015-12-21 at 15.20.03We are pleased to announce that the Recipero Helpdesk website has recently been updated to be fully responsive. Users are now able to access the knowledgebase and submit support queries easily whether they are on a laptop, tablet or phone!

The update is part of our continual development of the services including Immobilise, CheckMEND, ReportMyLoss and the NMPR, which along with our other services make up the Recipero Crime Reduction Ecosystem.

Users continue to be able to email support via the usual addresses published on each of of our product sites if they prefer. However we recommend creating support requests via the support portal, as the solution to many queries may be automatically suggested which in many cases, can answer  queries straight away!

To visit the site now please go to: support.recipero.com

Bicycles, Crime, Immobilise, Mobile Phones, NMPR, Police, Report My Loss

Police advise residents to log their gifts

Northumbria Police NewsPolice are urging people to get their new gifts logged to keep them out of the hands of thieves.

The Northumberland Gazette has reported that Northumbria Police are advising residents to get new bikes, phones, electricals, tools and other valuables registered with free property logging website Immobilise.com

And those who received iPads, iPhones and other similar smartphones and tablets for Christmas are urged to activate built-in GPS systems and download apps which help locate stolen property.

The immediate crime prevention activity will mean if new property is stolen and later recovered it can be returned to the rightful owner, as well as potentially catching criminals in possession of stolen goods.

The advice is part of Operation Soundwave – a campaign aimed at cutting volume crime and tackling opportunist thieves – which is ongoing over the festive season.

Immobilise is the world’s largest register of property where members of the public can log their valuables – anything such as mobile phones, bikes, tools, electricals and gardening equipment. It’s free to register and takes just a few minutes to sign up.

Ownership details can be viewed by police across the country on the National Mobile Property Register (NMPR), which allows officers to check a recovered item and instantly find the owner.

Northumbria Police Superintendent Mick Paterson said:

Many people will have received devices such as iPhones, games consoles and laptops for Christmas and I’m sure crime prevention is not something which is at the forefront of people’s mind when they have just received gifts and are enjoying festivities.

But I’d like to remind people that it’s important to take a few moments to take a note of the serial number and register with immobilise where an image can be uploaded and the serial number recorded.

It means if it is stolen and recovered, it can be returned to the rightful owner as well as ensuring those found in possession of it can be dealt with, potentially preventing further crime.

The more people that register with immobilise, the easier it is to return stolen property and the more difficult it is for criminals to profit from their crimes.

Gadget-lovers are also being urged to make the most of tracking technology to stay one step ahead of thieves.

Supt Paterson added:

We of course would urge everyone to protect their property from thieves in the first place, such as making sure phones are secured in zip pockets or handbags, not leaving items lying around on pub or cafe tables and never leaving electronic items on show in a vehicle.

However, if such equipment is stolen, taking this simple step can make the difference between losing the item forever or having it tracked, located and seized by police.

Modern technology has its place alongside the more traditional police work and we’ll continue to combine all investigative techniques to cut crime across Northumbria and stop thieves in their tracks.

For more crime prevention information visit http://www.northumbria.police.uk/crimeprevention, while people are urged to sign up to free property register Immobilise at www.immobilise.com

It’s also vital residents report anything suspicious to police straight away so they can investigate. Police can be called on 101, or to report a crime ongoing dial 999.

Bicycles, Crime, Immobilise, Mobile Phones, NMPR, Police, Report My Loss

Police and Asda work together to get shoppers property registered on Immobilise

Humberside Police are working in partnership with ASDA at Mount Pleasant Retail Park to get electrical items purchased in the store uploaded onto www.immobilise.com at the point of purchase.

Starting Sunday 31 August 2014, the store will give customers the opportunity to register their new electrical and valuable items recorded and uploaded onto the national property registration site for FREE.

Registration forms for www.immobilise.com accounts will be completed within the store with customers before being put online by Humberside Police volunteers. Once registered with an account the owners will then have the opportunity to add further property onto that account.

Immobilise is an online property registration system used by all UK police forces and second hand dealers to check whether property that is recovered or offered for sale they come in contact with is stolen. If so it allows them to return it to the owners and also assists in bringing offenders to justice who are in possession of the property.

The scheme is being rolled out to tackle the issue of victims not being able to provide full details of their property when it is lost or stolen. In addition it is hoped it will assist the police in bring those responsible for stealing property and handling the property to justice.

PCSO Chris Wright said:

Over the past few years police have attended community events and other engagement opportunities to encourage members of the public to register all their property on the site. This has been reasonably successful, but by registering the property at the point of purchase it is hoped that even more people will benefit being signed up to www.immobilise.com.

I am delighted that ASDA have agreed to offer this service and builds on the strong links we have the stores in this area. They were quick to get involved with Operation Sodium to assist the force in tackling retail crime and their support in hosting a wide range of crime prevention events in stores.

If the immobilise registration proves a success in ASDA I hope other retailers will follow suit and look at the possibility of offering a similar service to their customers.

A similar initiative was rolled out via Cycle shops in Hull in April and to date over 1000’s new cycles have been registered onto www.immobilise.com.

To read the source story please go to: http://www.humberside.police.uk/newsmedia/hull-police-and-asda-work-together-to-get-shoppers-property-on-immobilise 

CheckMEND, Crime, Immobilise, NMPR, Police, Report My Loss

Sussex Police urge residents to register on Immobilise to help identify recovered property

Sussex Police Operation MagpieSussex Police are urging the public to join the battle against burglars by logging their valuables on the Immobilise National Property Register which allows police and the public to work together to make stolen items too hot to handle.

Residents can enter the details of their possessions on the free website and report when they have been stolen.

Police officers not just in Sussex but around the UK can then check the details of items that they find or seize against the database. By confirming that the seized items had been stolen, officers can then look to prosecute whoever they were seized from for burglary or handling stolen goods – and can return the valuables to their rightful owners.

Sussex Police is encouraging residents to use Immobilise as part of Operation Magpie, the force’s crackdown on burglary across the county.

In support of Operation Magpie and Immobilise Registration Sussex Police have also produced an informative video that can be watched on youtube: Sussex Police Youtube video promoting Immobilise

Detective Chief Inspector Paul Betts said:

When our officers respond to reports of burglary, they often cannot get enough detailed information about the items which have been stolen – without old boxes for electrical items or photographs of jewellery for example it can be very difficult to accurately identify what has been taken.

Better information greatly increases the chances of us being able to reunite stolen property with its rightful owner, helps us to get a better picture of which burglaries could be linked and gives us the evidence we need to prove that property is stolen.

That helps us to link items to burglars and those trading in stolen goods and means we can get offenders off the streets and into the courts.

Katy Bourne, Sussex Police & Crime Commissioner, is backing the campaign urging residents to register their property. She said:

I’d like to see as many residents as possible playing their part in helping to beat burglary in Sussex.

It’s simple – and it’s free – to register your personal items on the website and I hope people will do so. As well as making it easier for the police to track down registered owners, it can also act as a deterrent as it makes it harder for thieves to sell items on because they can be identified.

As well as registering mobile phones and electrical items with serial numbers, residents can also register other items by uploading photographs and giving a description.

They can also use the website to instantly access a list of all their property and to print off certificates of ownership if they need to make a claim to their insurance company.

You can register your property in just a few minutes by visiting www.immobilise.com.

Bicycles, CheckMEND, Immobilise, ImmobiTag, Lost Property, Mobile Phones, NMPR, Police, Report My Loss

Over 650 bicycles now registered onto Immobilise by cycle shops in Hull

Humberside Police and cycle shops across Hull are continuing to work together with more than 650 new cycles registered onto www.immobilise.com by stores since the end of May 2014.

Cycle shops across Hull assist customers with registering their newly purchased or repaired cycles for free onto the property registration site at point of purchase. Once they have completed the registration forms with customers in store, Humberside Police Community Safety Volunteers then set up the on-line accounts.
Once registered with an account the owners are then encouraged to add further property onto their personal immobilise account.
www.immobilise.com is a FREE web based property recording system, endorsed and searchable by all UK Police Forces. This is a fantastic tool, used by police across the UK. It allows members of the public to register property details of cycles, mobile phones and other electricals on-line for FREE, which then assists police in returning items to their rightful owners and helps bring offenders to justice.
In addition to Police searching for stolen property, registered second hand dealers and mobile phone recyclers frequently access the data and are assisting in the fight against the market in stolen goods.
If a member of the public was to buy a secondhand item they could also check it for a small cost on www.checkmend.com/uk/, prior to purchase.
To date the following thirteen stores have completed this service for their customers in Hull:
  • Bob’s Bikes, Beverley Road.
  • Cliff Pratt Cycles, Spring Bank.
  • Doug Scott Cycles, Beverley Road.
  • East Coast Bicycles, Princess Avenue.
  • Freetown Sports, Prospect Street.
  • Halfords, St Andrews Quay.
  • Ken Ellerker Cycles, Chanterlands Avenue.
  • Jobes Cycles, Anlaby Road.
  • Jobes Cycles, Holderness Road.
  • Motor World, Hessle Road.
  • Richardson’s Cycles, Marfleet Lane.
  • Star Bikes, Willerby Road.
  • Steve’s Cycles, Chanterlands Avenue.
As part of continued support for tackling cycle crime, East Coast Cycles on Princes Avenue, Hull are holding a cycle marking event for bike owners on Saturday 19 July 2014 between 1000hrs and 1700hrs.
The local Neighbourhood Policing Team will be assisting in cycle marking cycles in a gazebo at the front of the store and with refreshments provided by the store.
Chris Hardy, Hull’s Second Hand Dealers Officer said: “Cycle stores have been quick to embrace the opportunity to support the police in tackling cycle crime. The fact over 650 new cycles have been registered in just over six weeks is an excellent up take. I hope by increasing cycles registered on-line we can reduce cycle thefts in the city, with thieves reluctant to take property which is identifiable and thus can lead to prosecution for stealing or even handling stolen property.
“People really should consider using the website “CheckMEND” to check any second-hand cycle, or indeed any item with a unique serial number, they are looking to purchase. Humberside Police are uploading the serial / frame number of all items reported to us as stolen, onto the database and the use of CheckMEND checks protects members of the public from inadvertently buying stolen goods”.

For more information please visit:

Read the source store in full: www.humberside.police.uk/newsmedia/hull-over-650-cycles-registered-onto-wwwimmobilisecom-by-cycle-shops

The Immobilise Property Register: www.immoblise.com

Consumer electronics background history reports: www.checkMEND.com/uk/

The Humberside Police website: www.humberside.police.uk

 

Immobilise, NMPR, Police, Report My Loss

Immobilise helps Police recover stolen property worth over £3 million

South Yorkshire Police have recovered stolen property valued over £3million from criminals who are intent on causing misery to South Yorkshire residents and motorists.

Fishing tackle, quad bikes, jewellery, building materials and a lorry carrying a crane are just some of the more unusual items seized by officers since the launch of Operation Lockdown in October 2013.

Electrical items, mainly sat navs, car stereos, TVs, mobile phones and games consoles, have also been recovered from burglaries and vehicle crimes, and where possible, returned to their owners.

Chief Inspector Iain Chorlton said:

Having valuable or personal items stolen from your home or car is a distressing experience so any property we recover and return to people is good news.

We’re doing our utmost to track down criminals and recover stolen items but the public can help us, and more importantly themselves, by registering their property on the Immobilise website.

The online database is quick and free to use, and could help individuals to get their items back if they are lost or stolen. We know that people would rather not have anything stolen in the first place but thanks to Immobilise and the action we are taking, life is becoming more difficult for thieves.

The Force is deploying ‘sting’ vehicles across the county and officers are working closely with Crimestoppers to maximise intelligence and add to the thousand-plus arrests that have already been made during Operation Lockdown.

Between 1 October 2013 and 12 January 2014, police recovered stolen property linked to burglary and vehicle crime in South Yorkshire worth an estimated £3,017,629.

South Yorkshire Police would love to return stolen items to their owners and people can register their valuables free of charge at www.immobilise.com.

Further information about home and vehicle security is available in the Help and advice section of the Force’s website.

Anyone with information about burglary or vehicle crime should contact South Yorkshire Police on 101, or call Crimestoppers anonymously on 0800 555 111.

View the source story at: www.southyorks.police.uk

Bicycles, CheckMEND, Crime, Immobilise, Mobile Phones, NMPR, Police, Report My Loss

Don’t let burglars ruin your Christmas

Avon & Somerset Police want everyone to have a safe and enjoyable Christmas.

Chief Superintendent Jon Stratford who is in charge of burglary for Avon and Somerset Police said:

Over the Christmas period we’ll be working hard to keep you and your property safe. Please do your bit to help us.

After you’ve done your Christmas shopping, if you’ve bought any gadgets for your family and friends then make sure you log anything with a serial number on the national property database Immobilise. This will help us to return your property to you if it’s stolen and will make it harder for thieves to sell on.

I also can’t stress enough the importance or downloading and installing tracking software on your mobiles, tablets and laptops. We’ve had some great results recently where people have activated their tracking software as soon as their phone or tablet has been stolen. Not only did it allow us to catch the thief red-handed, it meant the victim got their property back quickly.

Whether you’re going away for Christmas or staying home to play with all your new toys, there are some simple tips you can follow to keep you and your family safe.

Your home is your castle

  • If you’re going away for Christmas, make sure your house looks occupied. It’s worth getting automatic time switches for lights and radios.
  • Ask a neighbour to keep an eye on your house whilst you’re away – they could park a car on your drive and collect any mail or free newspapers which might otherwise just sit in your porch.
  • Cancel deliveries of milk and newspapers discreetly – don’t announce your departure to a shop full of people. Only tell people who need to know you’re going away and don’t post your holiday dates on Facebook or Twitter.
  • Don’t have your home address showing on your luggage for the outward journey. Only put this on the inside of your cases.
  • Lock the garage and shed with proper security locks. Make sure your tools are locked away so they can’t be used to break into your house.
  • Remember to remove the keys from locked doors and windows and to keep them out of sight in a safe place.
  • Letter box restrictors can prevent thieves from accessing the lock from the outside.
  • Never leave valuables on display by windows or doors, especially those with cat flaps.
  • Keep presents out of sight and don’t leave packaging for new electrical goods on display outside your house – keep it out of sight until the recycling is collected.

Christmas shopping

  • Keep handbags, purses and wallets close to you and secure at all times.
  • Don’t leave bags hanging on the back of chairs in cafés and restaurants, under tables or in shopping trolleys.
  • We’ve said it before and we’ll say it again, register all your gear on Immobilise!

Meet your neighbourhood team
Come to one of the local registration events going on across Avon and Somerset, where your local neighbourhood team can help you to register your property on Immobilise. You can also speak to them about any issues you might have and get general crime prevention advice to help keep you safe this winter. Visit the local pages of the Avon & Somerset Police website to get details of your nearest event.

Bicycles, Crime, Immobilise, ImmobiTag, Mobile Phones, NMPR, Police, Report My Loss

To Protect it Register it is the Christmas message from Police in Lancashire

Immobilise Preston PosterIn the run up to Christmas, Preston Police are encouraging members of the public to register their new xbox games console or PS4 on the national property register via www.immobilse.com, as soon as they’ve purchased them.

Approximately 340 games consoles have been stolen as part of thefts, robberies and burglaries in the last 12 months, across the whole of Lancashire. Very few are recovered as victims are unable to distinguish their property with serial numbers or unique markers.

PCSO Stephen Connolly says:

People are starting their Christmas shopping and games such as xboxes and the new ps4 will be very popular. The consoles are highly desirable to thieves as they are lightweight, portable and easy to sell on. Registering the items on www.immobilise.com improves your chances of getting it back if it is lost or stolen.

www.immobilise.com can be used by members of the public and businesses to register their valued possessions or company assets and is used by all UK Police forces to trace owners of lost and stolen property.

Preston City Neighbourhood Teams are working with all city centre retailers stocking the consoles, who will be distributing literature upon purchase as well as displaying ‘To Protect It, Register It’ posters.

For more information and to view the source story please go to: http://www.lancashire.police.uk/news/to-protect-it-register-it

Bicycles, Crime, Immobilise, ImmobiTag, Lost Property, Mobile Phones, NMPR, Police, Report My Loss

York residents invited to register valuables on national Immobilise database

PCSOs Rachel Shaw and Tony Barge show Tracey Simpson-Laing how they use the new scanning equipment. (Source: York Press)

The York Press has reported that residents worried about their property being stolen are being invited to register their items on the Immobilise National Property Register to make it easier to return stolen goods to their owners.

City of York Council is urging people to register their property free of charge using new technology invested in by North Yorkshire Police and the Safer York Partnership during the week-long national campaign. The authority teamed up with police to provide £36,000 to fund the Hermes and Apollo kits.

Hermes allows the police and other organisations to upload details of property by recording identifying features, size or serial numbers, which can be retrieved from the Immobilise National Property Register that the police are able to access securely via the PNC and numerous other interfaces.

Apollo is a hand-held scanner which the police and PCSOs can use to scan an item, store its data on the National Mobile Property Register and retrieve the information when suspected stolen goods come to light.

The eleven sessions for the public are being held so people can either have small items such as smartphones or laptops registered, or can bring details – including photographs – of valuable furniture or serial numbers of bikes, for example.

Coun Linsay Cunningham-Cross, cabinet member for crime, said:

Safer York Partnership is keen to use innovative technology to deliver more effective and efficient responses to tackling crime.

By taking a few minutes to register their property on Hermes and Apollo and pick up security advice, residents can not only help prevent their belongings being stolen in the first place, but can be assured that if something is stolen, they are more likely to get it back.

Supt Phil Cain said:

Often the police recover items during searches or by other means, and it’s not always clear if those goods are stolen.

By using the Immobilise register, they can find out instantly. This not only saves officer time, but helps progress investigations and means the rightful owner gets their belongings back.

The sessions will take place at the council’s West Offices, in Station Rise, on the 19th and 20th November, between 9am and 3pm.

There are also sessions at York Explore library, in Library Square, on Friday 21st from 1pm to 5pm, and on Sunday 23rd from 11.30am to 2.30pm.

There will also be sessions at York University Library from today until Friday, 9am to 3pm, or at York Art Gallery, on Saturday and Sunday, from 9am to 3pm.

To view the source article please go to: http://www.yorkpress.co.uk/news/

ClaimsCheck, Immobilise, Lost Property, NMPR, Police, Report My Loss

ReportMyLoss service now available Nationally

RML-editorial-img-sml-180x110We are pleased to announce that reportMyloss has recently been expanded to encompass the whole of the UK. This will help the public and Police more effectively address the issue of recording and repatriating lost property.

The reportMyloss service was launched a few years ago to help Avon & Somerset Constabulary more effectively handle how lost property was dealt with. The service integrates directly and in real-time with the Police’s National Mobile Property Register (www.theNMPR.com) ensuring the owners of recovered property can be quickly be identified and repatriated with their possessions.

The service successfully replaces the often paper based recording processes that still exist in many property offices. The benefits of this are numerous and significant for all parties:

  • A paper based report will likely be sat in a book at the property office – reportMyloss is an online National system ensuring the items details can be searched by any UK Police force regardless of location.
  • Getting to a Police station to make a report, can be a time consuming and costly process – reportMyloss is based entirely online, allowing low cost reporting at your convenience day or night.
  • Many lost items need to be reported for insurance purposes – reportMyloss provides standardised and verifiable loss report numbers that insurers may accept and/or require to process a claim.
  • For the Police the benefits are significant and measurable. Forming part of the National NMPR system, use of reportMyloss makes it far more likely the owner can be identified. This not only helps clear property rooms and reduces storage costs. Also importantly it removes the burden of taking the loss report from the Police force. These savings free up Police resources that can then be targeted on more important Policing duties.

For more information please visit: www.reportmyloss.com
or
Email: support@reportmyloss.com