Tag Archives: Phone Networks

CheckMEND, CheckMEND USA, Crime, Fraud, Lost Property, Mobile Phones, Police, Recipero

Recipero’s CheckMEND goes mobile to help protect mobile device traders!

CheckMEND Responsive WebsiteRecipero are pleased to announce the global launch their new CheckMEND website. The new mobile friendly design helps CheckMEND users run real-time reports to avoid trading stolen phones and mobile devices, regardless of location or access-device.

Launched simultaneously in the US, UK and EU the new responsive site has been well received by CheckMEND’s extensive footprint of users which include national consumer electronics retailers, international recyclers, traders and the public.

CheckMEND produces real-time history reports based on comprehensive data published into Recipero’s Device Service Bureau by numerous organizations covering mobile networks, retailers, police, insurers, lease providers and the public.

Reports are delivered instantly to aid buying/selling decisions, helping CheckMEND users avoid financial loss, legal implications and hassle that’s often associated with handling devices with questionable backgrounds!

The service doesn’t stop there either; CheckMEND Status Change Alerts are a powerful feature that helps mitigate issues that can occur when a smartphone or other mobile device is reported as lost or stolen after a check is performed!

For more information about CheckMEND’s features, how it creates savings for customers, helps Police provide Safe Trader Schemes, and aids compliance with the Recyclers Code of Practice please visit www.checkmend.com or www.recipero.com

Crime, Fraud, Mobile Phones, Police, Recipero

Jack Wraith MBE appointed as Recipero’s UK Government & Regulatory Affairs Adviser

Jack Wraith MBEWe are pleased to welcome Jack Wraith MBE to Recipero as Government and Regulatory Affairs Adviser. As people familiar with the telecoms industry will know, Jack has extensive experience in the area of telecommunications fraud and risk and has held several lead roles most recently as CEO of TUFF (the Telecommunications United Kingdom Fraud Forum).

Jack has also served as Chair of The Mobile Industry Crime Action Forum (MICAF), and former Executive Secretary to the Communications Crime Strategy Group (CCSG). In tandem with these roles Jack has also acted as Chairman to a number of fraud and crime related committees within the UK, including Joint Chairmanship of the ACPO Telecommunications Data Communications Group.

Jack’s role at Recipero is to lead liaison with Government, regulators, law enforcement and mobile operators to ensure a coordinated and effective approach to mobile device fraud and criminality is adopted and maintained.

Mark Harman, CEO Recipero said:

Our on-going liaison with law enforcement and Government continues to be a fundamental part of our business in the UK, US, and other jurisdictions in which we operate.

Jack’s experience and his joining us in this important role will be integral to those on-going partnerships and reinforces Recipero’s commitment to deliver the best fraud and crime reduction solutions to the industry.

Links:

Telecommunications United Kingdom Fraud Forum (TUFF)

The Mobile Industry Crime Action Forum (MICAF)

CheckMEND, eBay, Mobile Phones, Recipero

Buyer beware – Use CheckMEND and buy with confidence

This story in the Telegraph is typical of the type of issue we see consumers and traders encounter each day.

Our advice when considering the purchase of a secondhand mobile device regardless of whether it is via online auction sites like eBay or a bricks an mortar shop, is to check its history with www.CheckMEND.com which provides the most comprehensive check available.

CheckMEND is part of the Recipero Crime Reduction Ecosystem that has been developed over the past 15 years in partnership with Police, Retailers, Networks, Insurers, and the Public delivering tangible crime reduction benefits throughout the industry.

Continue reading Buyer beware – Use CheckMEND and buy with confidence →

Crime, Immobilise, Mobile Phones, Police, Report My Loss

Herts Police – Immobilise phone thieves and help keep your mobile secure

Herts Police are reminding the public to keep their mobile phones secure and registered on www.immobilise.com.

Earlier in the month, the county saw a number of thefts of mobile phones from cafes, restaurants and bars where people were distracted by an offender who then took their phone.

Whilst these incidents have reduced, there are still a number of mobile phone thefts across Hertfordshire and police are reminding the public of three key things to keep in mind:

  1. Register your phone for free on www.immobilise.com
    It could help your phone to be returned to you if it gets lost or stolen.
  2. Keep your phone safe
    Don’t leave it in your car, in an open handbag or pocket and never leave it unattended  in a public place, even for a second.
  3. If it gets stolen, block it immediately
    If you are unlucky enough to have your phone stolen, let your phone operator know  immediately and they can block the phone so that a thief can’t use it – and also report it  to police.

Unfortunately some people are tempted to report their mobile as stolen when they know they have lost it instead – false reporting is a crime. This is an offence and, where there is evidence, police will prosecute. Prior to reporting your mobile as stolen to police, you will be asked to make a declaration that you understand the consequences of making a false claim.

Posters with the numbers of mobile phone operators are now displayed in most station receptions and are available on the police website – search for ‘mobile phone security’.

If you report your phone as stolen to the police, officers need the serial number, known as the IMEI number, of your handset to be able to fully investigate the offence.

The IMEI is a unique 15 digit number assigned to the handset at the point of manufacture. It will be placed on a national database to which all UK police have access. If you don’t have IMEI number to hand, it will be on the box the phone came in or you can obtain it from your network operator. The best way is to register it for free on www.immobilise.com, that way you have an online record of number and police can return it to you if it gets lost or stolen.

You must also ask your operator for the handset and SIM card to be blocked so they don’t work any more.

For more information and to view the source article please visit www.herts.police.uk

 

CheckMEND, CheckMEND USA, Crime, eBay, Immobilise, Mobile Phones, Police, Report My Loss, Students

Recycling a phone – things you should know before you do

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In the last few months there has been a major improvement in the way recyclers ensure they are not handling goods that are deemed not to be in the hands of the rightful owner. They do this by consulting the CheckMEND database as part of their checking process and if they discover certain facts about the phone they have a legal requirement to act in a predefined manner which you should be aware of.

What are these facts?

If any of the following records exist for the item you are sending to a recycler:

  • A block by the UK networks on the Shared Equipment Identity Register (SEIR) also known as the Central Equipment Identity Register (CEIR)
  • A loss or theft report on the Police Stolen Equipment National Database (SEND)
  • A fulfilled insurance claim on the Identifiable Property Insurance Database (IPCD)

Then the recycler has an obligation under their Code of Practice to do certain things:

  • They must tell you there is a problem and give you the details on how to contact CheckMEND so we can tell you which records are present and how you may go about getting them updated to allow the sale to proceed.
  • They must tell CheckMEND about the failure to pass the testing so that CheckMEND may inform the Police, Insurer or Network that originated the record.
  • They must hold the phone for 28 days to allow you to get the records updated or the record originator to claim the item or contact you.
  • If at the end of the 28 days the records have not been updated or the phone claimed as above, the recycler is deemed to be the legal owner of the handset and is required to dispose of the item responsibly.
  • The recycler CANNOT in these circumstances return the item to you or pay you for it. To do either would risk offences under The Theft Act or Proceeds Of Crime Act.

How can you protect yourself?

  • If you are buying a used item, always ask the seller for a CheckMEND certificate or run a check yourself before buying.
  • Always run a check on CheckMEND before you send an item to a recycler or otherwise try to sell it on.
  • If you get a red result on any of the checks shown on the certificate DO NOT send the phone to a recycler until you have got the records updated and the check shows the phone as green, at which point you can send in the item.
  • Sometimes, unscrupulous sellers will supply an item and only weeks or months later report it as lost/stolen or claim on their insurance. This is rare but in this case, your item could fall foul of the above rules after you had a green CheckMEND check and sent it to a recycler. If you are refused payment for your item in this manner as a result of a block, theft report or insurance claim CheckMEND will refund to you the cost of the check. (Not the cost of the item).

If you would like more information on the Recyclers’ code of practice please visit their web sitehttp://www.stoprecycledstolenphones.com

To visit CheckMEND please go to: www.checkmend.com

To read the source article please go to: www.checkmend.com/uk/recycle

CheckMEND, Crime, Immobilise, Mobile Phones, NMPR, Police, Recipero, Report My Loss

Home Office unveils technologies to help protect Britain’s 75m mobile phone users from crime

stolenmobilephonesThree new design innovations to tackle mobile phone crime, including a device that locks a phone and alerts the owner if it is taken away from them, have been unveiled today. The prototypes were developed by teams of designers and technology experts as part of the Mobile Phone Security Challenge, an initiative from the Home Office Design and Technology Alliance and the Design Council, with support and funding from the Technology Strategy Board.

Although the adoption of the designs by the industry is by no means guaranteed, very few people disagree that more needs to be done to address crime relating to mobile phones and portable devices. Although overall crime has dropped since 1997, according to research performed by the University of Leicester, the type of crimes being committed has changed. Their findings suggest that a decade ago burglary was attractive to criminals as they would find households containing DVD players, videos etc that were easy to sell on. These days DVD players cost as little as £20 so have hardly any resale value.

As the phones and media devices we carry around with us have become more powerful, their values have increased and along with it their attractiveness to criminals.

Commenting on the research findings criminology lecturer James Treadwell said:

While we might have seen a decline in some types of crime, we have seen a rise in other forms of criminal activity, particularly young people who seem to be mugging one another

DVD players for example, got cheaper, certain consumer items became smaller and were very, very expensive and sought after, and so the latest mobile phone, or the latest iPod, which people carry about them, have become targets for robbers.

Mobile phone crime will never be an easy issue to address especially as devices become enabled for mobile payments, but new designs and initiatives like the Immobilise National Property Register / NMPR will continue to combat crime.

Links:

Immobilise National Property Register
Home Office: New technologies unveiled to help protect Britain’s 75m mobile phone users from crime
BBC News: Crime targets affected by drop in goods prices

Recipero

Recipero sign contract to provide real-time stolen phone blocking system to Asian networks

Recipero is delighted to have secured a contract to provide the Avalon real time stolen phone blocking system to Asian networks. The contract will allow consumers to report their phones as stolen to their home network and be blocked within minutes across all participating networks.

This will be the first time a system of this type has been implemented anywhere in the world as all other systems currently have a delay of at least 24 hours. Adrian Portlock CEO of Recipero commented:

This is a major step forward for the Avalon service and we are delighted to have secured this agreement, it will prove to networks all over the world that using cutting edge internet technology will offer a better service to the consumer and reduce the appeal to steal mobile phones. We are hopeful of having around 20 networks on the system over the next couple of years if all goes well.

Crime, Immobilise, Mobile Phones, NMPR, Police

£250K New Home Office funding to tackle mobile phone crime

The Home Office has recently announced that £250,000 of funding has been made available to help police more swiftly identify stolen mobile phones.

The scheme will see the Police National Computer (PNC) linked to the National Mobile Phone Register (NMPR) enabling frontline officers to quickly and easily check if a phone has been registered as stolen from its rightful owner.

Home Office Minister, Alan Campbell said:
By working closely with the mobile phone industry we have already put in place measures to make it harder for thieves to profit from mobile phone theft – around 90% of handsets reported stolen are now blocked within 24 hours of reporting reducing their value and the incentive for thieves.

Linking the National Mobile Phone Register to the Police National Computer will also provide enormous benefits to the fight against mobile phone crime. Currently an average of 25% of searches result in the police obtaining vital information that could result in property being retrieved and cases being solved. I believe that putting this invaluable tool at frontline officer’s fingertips will see that number rise further.

The NMPR (National Mobile Property Register) is the national police database of registered property ownership and stolen property records. It is linked to voluntary databases – such as Immobilise.com, where people can enter their phone’s details. So if the phone is lost or stolen police can identify it and return it to the rightful owner.

To read the offical Home Office press release go to: Home Office Press Release

To visit the National Mobile Phone Register (NMPR) go to: NMPR

To visit the NMPCU (National Mobile Phone Crime Unit) go to: NMPCU

Crime, Immobilise, Mobile Phones, Police

Mobile alert over phone presents

The Teeside Gazette Live, has reported that youngsters who receive a mobile phone this Christmas should take steps to foil potential thieves.

Middlesbrough Police, in conjunction with the Safer Middlesbrough Partnership and Safe in Tees Valley, are putting out a pre-Christmas message to encourage all owners of new mobile phones are registered with the website www.immobilise.com, which can store unique details of personal mobile phones, such as serial numbers.

Detective Chief Inspector Shane Sellers, of Middlesbrough Police, said:

Last year 835 mobile phones were reported stolen in the district.

Registering mobile phones on the www.immobilise.com website should have an impact in reducing this figure, particularly where phones have been stolen, as the phone can very quickly be blocked on the UK network, rendering it useless to the thief.

Safe in Tees Valley will be taking the message into schools and colleges to promote the message to the customers who are often most affected by mobile thefts.

To read the source story in full go to: Gazette Live

CheckMEND, CheckMEND USA, Crime, Police

The Serial Entrepreneur

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For those of you who have heard about it, but wondered what CheckMEND is and how it came about I thought I would give you the low down on why and how it all began.

Me, founder of CheckMEND.com

Lost my phone!

In 2000 I lost my phone on the London Underground and went to the lost property office to try to find it. However, I was then faced with the task of providing a serial number or what we also know as the IMEI number. But in 2000 no one had really heard of what an IMEI number was let alone know their own!

Anyway after eventually finding my IMEI number and recovering my phone, I realised that all modern consumer electronic products have a unique serial number and that without them there was little way of distinguishing one item from another. Thus, I formed the idea that there was a need in the market for a pre-loss or theft registration service containing these serial numbers.

Previous career path

My career has always involved providing services to the consumer, back in 2000, at the age of 40; I sold my chain of restaurants, bars and leisure facilities, with the aim of taking early retirement and relaxing after a very full working life… until the idea for CheckMEND hit me.

I decided to start up a company called Recipero (latin meaning to retain or recover), with a view to building a company that provided a range of products and services based on the accumulation, organisation and analysis of information relating to personal property ownership, associated criminality, fraud and illegal trading.

The simple pre-loss registration database:

The starting point was with a simple pre-loss registration database, but it quickly became apparent that there was value in the analysis of the data and potential to provide HPI-type data for consumer electronics. This was reinforced at the time with the explosion of online auction sites and the willingness of people to buy and sell second-hand goods online. All at the same time as the huge increase in the theft of mobile phones and other mobile devices such as laptops, ipods and the like.
The next three years was spent populating the MEND data warehouse and building partnerships across the mobile industry, with the likes of Carphone Warehouse and mobile phone networks. The police forces were also a vital partner for me.
Eventually, the system grew and now contains billions of pieces of discrete information and is accessed over a million times a month by the mobile phone industry, all UK Police forces, major insurers, the second hand trade, recyclers and the public.
CheckMEND.com was launched in 2006 and the CheckMEND database is now used extensively by second hand trade and the public the most common use of CheckMEND by the general public is for when they are buying or selling items from online auction sites like ebay.

Taking it international:

I can now safely say the company is well established and we are starting to focus on business outside the UK. 2008 will see two new launches for CheckMEND.com. One in the US, which the Recipero and CheckMEND teams are extremely excited about, with the U.S. being the largest market for consumer electronics. Not only that, we have already begun the process of launching in Asia too.

Obviously the road to where we are today didn’t all run as smoothly as suggested above, many a challenge was faced and problem overcome, but this is the CheckMEND story… so far…

Have a look at the youtube video : http://www.youtube.com/watch?v=6zcm9VFNvuQ