Recipero is delighted to announce the renewal of our Secured By Design membership covering all of our products.
Secured By Design is an official Police security initiative that seeks to identify products and services meeting the highest standards of security and impacts on crime.
Our SBD membership page lists our wide range of Asset protection services and products:-
Read more about our Crime Reduction Ecosystem at https://www.recipero.com/crime-reduction-ecosystem
TransUnion has sold its Recipero business – which operates in both the UK and US – to its current management team.
The management buyout represents a return to independence for Recipero which was established in 2000 and has enjoyed consistent success providing data solutions to detect and prevent theft and fraud in the world’s mobile device communities.
“We’re very pleased to have agreed to this buyout with Recipero’s current management team, since the business no longer aligns with our global model,” said Satrajit “Satty” Saha, CEO of TransUnion UK. “With their experience in the business spanning two decades, and a track record of success, we’re confident that the company will continue to thrive. We will be working together in the future and wish them success in this exciting new chapter.”
TransUnion will continue to offer fraud and ID solutions using state-of-the-art technology, to help clients verify more customers and reduce the risks of fraud.
Recipero chief operating officer Les Gray said: “Having established a loyal client base over the years, spanning both public and private sector, we will continue to operate as we do currently, without any disruption. We welcome the opportunities that lie ahead for us as an independent business as we move into 2020.”
Steve Shepherd, Recipero’s chief technical officer added: “We’re looking forward to this exciting new start and will be developing our offerings to support crime reduction and due diligence as we embark on a new year and a new beginning.”
Recipero provides a range of solutions for both businesses and consumers for fraud prevention, crime investigation, device due diligence and more, with the management team committed to maintaining and enhancing their products and services.
Now Recipero is formally part of TransUnion after being acquired by the leading global risk and information solutions provider last month (19th June), there will be a phased approach to changing our appearance which we expect to complete by the end of the year. Becoming part of TransUnion is an important step in making it easier for companies to do business with us, both domestically and internationally, by providing access to greater expertise across global markets.
What does it mean for you?
During this time of change, our priority remains on continuing to deliver the excellent level of service and insight that our customers have grown to expect.
As the phased integration process continues, you will start to become familiar with TransUnion which already has a presence in over 30 countries worldwide. The company will be referred to as ‘Recipero, now part of TransUnion’ during the initial stage, as reflected in the logo.
If you have any questions about the acquisition and integration process, please reach out to your account management team or for more information you can click here.
We look forward to bringing you further news as our integration journey continues throughout the year.
Imagine a scenario where you’ve seized the mobile phone, tablet, laptop or other digital device in the course of your investigation. You’ve downloaded the contents or interrogated the device for evidence. With any luck, you’ve found something to assist you to seek well-earned justice for the victim in the case, but why stop there…
Tap the IMEI or serial number into the National Mobile Property Register (NMPR) which has a wealth unique data drawn from the Recipero Crime Reduction Ecosystem. To find the IMEI on any phone dial *#06#. Device data collected from various sources starts to form a picture of the device’s history and provides intelligence that can reveal more about the device itself than the contents of it, helping you make more of every lead.
We have helped to join the dots for a wide range of use cases and investigations ranging from all different types of crime, missing persons, organised crime, custody suite checks on property in the possession of detainees and many others.
If you are interested in finding out more about the ways the NMPR can help make you more efficient in the fight against crime then please get in touch. We recently helped North Wales Police with a week-long force-wide training roadshow which has already started to yield positive results.
Thanks for reading and I look forward to working with you soon!
Andrew Kewley
Police Business Development Manager
andrew.kewley@recipero.com
Despite increased sophistication in how data is being collected and used, new research by Callcredit Information Group has revealed that marketers are struggling to really understand their customers’ needs and expectations.
Whilst almost two-thirds (65%) of marketers believe that smart marketing has helped them outperform the competition, the ‘So you think you know your customers?’ report revealed that marketers may not have as clear a view of their customers as they think. In fact, 47% of marketers believe that more than half of their customers have a very high understanding of how companies use their data. But in reality, less than one in ten (9%) consumers feel this way.
The research uncovered a number of further significant differences in what marketers believe customers think and what they actually do. Three in five marketers (61%), for example, think that consumers are frustrated with the way businesses access and use their data. In truth, fewer consumers (52%), although still a large number, say they are exasperated with this.
Similarly, a majority (81%) of marketers believe customers have become more selective about whothey allow to access their data. Whilst the number of consumers (62%) who have become stricter on this is significant, it is lower than marketers think.
This disconnect is leading to missed opportunities and ineffective marketing efforts. Whilst almost half (47%) of consumers have become less likely to respond to promotions, for instance, just 30% of marketers have taken note of this trend.
Steve McNicholas, Managing Director, Credit and Marketing Data, Callcredit Information Group, commented: “With truly data driven businesses having the competitive advantage in today’s digital environment, marketers must – first and foremost – ensure that they really understand their customers’ data expectations. Without this insight, no matter how smart their tactics, marketing strategies will fall short of expectations.”
When comparing this year’s (2017) responses to those asked in Callcredit’s ‘The Data Dilemma’ report last year, it’s evident that marketers are using a growing number of data sources to inform their decisions. The use of internal sources such as CRM and marketing data, for example, has nearly doubled in usage – from 37% in 2016 to 67% this year (2017). Interestingly, one in five (21%) marketers still see providing clear directives based on customer data insights as their biggest challenge.
McNicholas continued: “One of the main reasons marketers don’t have as clear a picture of what their customers think, is because the growing number of data sources is making it difficult for them to determine what data is useful and what is not. There are a number of steps marketers can take to overcome this problem, including setting up a preference centre to ask customers how they want to be marketed to and figuring out what data actually improves the effectiveness of their efforts. As understanding their customers will become even more critical for businesses once the General Data Protection Regulation comes into effect later this year, the time for marketers to get smarter is now.”
To find out more on Callcredit’s seven tips on how marketers can get smarter and improve their understanding of customers, download your free copy of the ‘So you think you know your customers?’ report.
200 marketing decision makers with responsibility for customer insight completed an online survey in September 2017. This was supported with an online survey amongst 2,004 UK consumers. The research was conducted by London-based research agency, Loudhouse.
Mobile phone fraud prevention specialist, Recipero, part of the Callcredit Information Group, is urging consumers and retailers to undertake device checks when buying a second hand phone to avoid becoming a victim of fraud during the January sales and beyond.
Recipero’s CheckMEND data* reveals, that the number of device checks made on second hand iPhones has almost doubled in the last four years, highlighting the growth in the size of the second hand phone market and the increased awareness amongst some consumers and retailers of ensuring the legitimacy of second hand phones.
Last January there was a spike in the number of iPhone checks performed via the Recipero CheckMEND service. More than 1.3 million checks took place (more than 400,000 up on the month before) and Callcredit’s analysts are expecting upwards of two million at the start of 2018.
Mark Harman, Managing Director of Recipero, said: “Even though our findings highlight that there has been an increase in second hand iPhone device checks, fraud is prevalent in what is a market for increasingly expensive devices. Latest ONS crime figures, compiled from the Crime Survey for England and Wales, show 401,000 mobile phones were reported as stolen in the 12 month period ending March 2017. It’s important that consumers and retailers take the necessary precautions and check the history of a device.”
The Recipero data also revealed a surge in the number of searches on the CheckMEND database following the introduction of new iPhone models – as it shows the number of device checks being performed increasing by over a third (36.6%)** in the period after a new release.
Mark concluded: “A check on a second hand phone includes a device life history that starts at the point of manufacture, through ownership changes, right up to it being recycled. The device is checked against IMEI, a phone’s unique reference number, loss and theft reports and police crime reports in the US and UK, insurers title information and settled claims. These checks provide information which will flag up (red) in a CheckMEND report if the device is compromised, helping to protect those purchasing a second hand phone from acquiring a lost or stolen device.”
*Based on CheckMEND UK data of number of checks made on iPhones each month from Jan 2014- Dec 2017 inclusive. Taken from the Recipero database which is part of the Callcredit Information Group.
**Based on the average number of CheckMEND iPhone device checks two months prior to a new iPhone launch and the average for the two months following.
You will hear this saying a lot in the coming weeks leading up to Christmas. Preparation is not only a great idea help your Christmas planning run smoothly, but it’s worth preparing for those unforeseen circumstances around the festive period.
The last thing you want around this time of year is to worry about burglars but according to The Office of National Statistics, police recorded burglary is up by 3% and theft by 7% compared to last year. So, it is imperative we do as much as possible to keep ourselves, our loved ones and our property as safe as possible.
Follow a few simple tips for a safer holiday season:
Staying Safe this Winter
‘The Wireless Repair Expo 2017’, the official partner of Mobile World Congress, Americas, is just around the corner!
Running from 12-14th September and offering 12,000 square feet of exhibitors showcasing best of class in wireless repair. The Wireless Repair EXPO will offer live hands-on training and business owner’s workshop sessions onsite. Learn techniques on how to support and improve your business.
On the 12th September Jack McArtney, the VP Industry Relations for Recipero and leading innovator in mobile device fraud and theft will be presenting between 4-5pm.
Jack will be discussing how to improve confidence in buying and selling smartphones by using Recipero’s ecosystem of reliable operators, resellers, consumers and law enforcement showing you how the industry could save billions and strengthen reliability of IMEI data on lost, stolen, blocked or blacklisted phones.
Then join us for a cocktail party to round up the event and network with people in the know.
The Wireless Repair Expo 2017 is being held at the Moscone Center, 747 Howard Street, San Francisco, CA 94103.
For further information please contact us (Recipero website / email) or visit the following site for additional event details: http://www.wirelessrepairexpo2017.com/
It’s that time of year to kick back and relax at a festival and listen to your favourite kind of music but have you thought about how to keep your valuables safe from loss or theft.
Festivals can be an absolute goldmine for thieves, although there is plenty of advice out there about what is in vogue to wear at festivals this year, there isn’t much advice about protecting your property.
Opportunists can present themselves at any time especially in large crowds so whether you are protecting your iPhone, Samsung Galaxy or HTC phone, or are worried about your wallet and camera there are a few things that you can do to keep your valuables safe.
Stay safe this festival season and have a great time doing it!
Thieves who steal mobile phones straight out of people’s hands as they zoom by on their, often stolen, mopeds are becoming an increasing problem for the public and police.
It’s completely shocking to the person being attacked. Martin Lewis, the money saving expert, who was one of the latest victims can confirm this from his recent attack near Oxford Circus. He tweets about his incident: ‘About 40 minutes ago two men on a moped just rode up on the pavement and snatched my mobile out of my hands. The speed and accuracy was frightening.’ To read more on this attack click here.
Scotland Yard claims that moped muggers are snatching 20 phones an hour and that thieves mainly go for iPhones. If the phone is still switched on then they reset it and sell it on, if not then they will trade it for parts.
If the owner has been astute enough to register their phone on immobilise.com, the National Property Register, they would immediately be able to change the status of the device flagging it as stolen to traders, as well as report it to the Police*. UK Police officers are the ONLY people with authorisation to access the Immobilise database to check the status and ownership of a mobile phone and repatriate it if it is recovered. The Metropolitan Police advise mobile users to activate their phone’s security features when they receive it and to register valuable possessions with immobilise.com for free, pre-loss or theft.
In this increasingly common crime the phone’s owner is often not the only victim. If you are buying a second hand mobile phone, whether that be an iPhone, Samsung, HTC or any other smartphone, then CheckMEND can help you avoid stolen property. An online check costs as little as £1 and will highlight if a phone is blocked, stolen or compromised in someway. CheckMEND is the most comprehensive device check available helping consumers, traders, recyclers and retailers buy and sell second-hand goods with confidence.
The moral, however of this post is not to give thieves opportunities to steal your possessions or profit from your loss. Try to avoid using your smart phone in public, be cautious, and to be on the safe side always register new phones or mobile devices on immobilise.com.
* Flagging an item as stolen on Immobilise means that information is immediately available to the Police when they conduct searches for it on the Police only NMPR system. In the event of a crime, a report should also be made directly to Police so they are able to investigate it appropriately and request additional details when relevant.