Category Archives: StockWatch

Amtel Wireless Minimizes Device Shrink with Recipero’s StockWatch

Dallas TX – April 18th, 2016

Amtel Wireless, T-Mobile’s sixth largest dealer network, today announced that Recipero’s StockWatch Program has produced a better than expected ROI for the Amtel Loss Prevention Group.

Recipero’s StockWatch subscription service enables retailers to monitor their unsold inventory by creating custom alerts from activity from Recipero’s global Device Service Bureau. Recipero’s Device Service Bureau is the industry’s leading provider of stolen and lost device notification, as well as device activation status and history. It manages over 5 million inquires per month from mobile operators, device traders, recyclers, mobile insurance providers and law enforcement agencies.

Amtel’s participation in StockWatch creates awareness that their unsold inventory has been published in the Recipero Device Service Bureau, and is being continuously monitored, so cannot be traded or sold. This helps law enforcement to combat in-store theft, organized crime, and local gang activity.

Tambov, Russian Federation - February 26, 2015 Close up of stack of Apple devices - iPhone 5s, iPad mini and iPad 2. Studio shot.

Robert Sanchez, Director of Amtel Operations/Loss Prevention says:

StockWatch has completely changed how we look at mobile device monitoring. It has enabled us to change the culture, to enhance our “perception of control” by allowing us to be able to highlight the various tools we use to monitor and detect for theft.  As we plan for future store growth, training new team members about Recipero and StockWatch will become standard operating practice. Knowing that we are actively monitoring each and every IMEI in our system has enabled us to drive home the message – think twice before taking the device.

The StockWatch solution complements Amtel’s existing Audit & Compliance program and is an early warning system. It also works to reduce the value to the fraudster in possession of the device, by reducing its value to the second-hand trader. StockWatch can be used in conjunction with and to supplement existing fraud measures of mobile device dealers.

Sanchez added:

“Within the first 45 days of subscribing to StockWatch , we recovered a batch of iPhones that had been stolen from inventory.” The ROI didn’t just stop after the first 45 days, we are still getting information on devices monitored by StockWatch involved in other investigations. A final point, StockWatch has enabled me to broaden my networking base with other professionals that have resulted in employee dishonesty investigations and other contacts with a great team working mindset. It’s been a great investment!

 David Dillard, Recipero’s Managing Director of the Americas,:

“We are excited that  was able to quickly validate the ROI associated with their StockWatch subscription. Together with partners like Amtel, we continue to mitigate against the theft of unsold inventory.”

Further information:

Amtel: http://myamtel.com/

Recipero StockWatch: Recipero StockWatch

Recipero Helpdesk becomes mobile friendly

Screen Shot 2015-12-21 at 15.20.03We are pleased to announce that the Recipero Helpdesk website has recently been updated to be fully responsive. Users are now able to access the knowledgebase and submit support queries easily whether they are on a laptop, tablet or phone!

The update is part of our continual development of the services including Immobilise, CheckMEND, ReportMyLoss and the NMPR, which along with our other services make up the Recipero Crime Reduction Ecosystem.

Users continue to be able to email support via the usual addresses published on each of of our product sites if they prefer. However we recommend creating support requests via the support portal, as the solution to many queries may be automatically suggested which in many cases, can answer  queries straight away!

To visit the site now please go to: support.recipero.com

Recipero Announces Partnership with Carolina West Wireless to Guard Against Theft and Trade of Stolen Devices

Carolina-West-Wireless-logo-362pxRecipero, a partnering member of Competitive Carriers Association (CCA), has announced that it is collaborating with Carolina West Wireless, the premier wireless carrier serving western North Carolina, to help prevent the trade and sale of stolen smartphones, including Carolina West Wireless devices.

Carolina West Wireless, a CCA carrier member, has signed on to deploy Recipero’s CheckMEND, StockWatch and FraudWatch solutions, part of Recipero’s powerful Crime Reduction Ecosystem that helps detect mobile devices that have been lost or stolen.

The use of Recipero’s CheckMEND solution will help safeguard both customers and employees from criminal activity, StockWatch monitors retail and logistics environments providing early indication inventory theft, while FraudWatch targets the growing problem of contract fraud /credit muling – helping to reduce the personal and commercial impact of crime.

In addition, consumers and law enforcement officials alike will have access to Carolina West Wireless data on lost or stolen devices through Recipero’s CheckMEND and Police NMPR solutions.

CheckMEND is the most complete international listing of lost and stolen mobile devices available, comprised of data from major wireless carriers and law-enforcement entities globally.  Using the CheckMEND tool, Carolina West Wireless can more effectively identify smartphones that have been lost or stolen and prevent them from being accepted into its buyback program.

I am pleased that Carolina West Wireless and Recipero have formed a strategic partnership to protect Carolina West’s subscribers and their property,

said Steven K. Berry, CCA President & CEO.

Protecting subscribers’ investments in their devices is a priority for CCA’s members, and I am delighted that Recipero is providing our carriers a solution to reduce mobile device theft and resale.  As the Federal Communications Commission and state regulators continue to think about the problem of mobile device theft, I hope they will look at the example that Carolina West and Recipero are setting for the industry through this solution that allows the carrier to build loyalty and protect its customers. 

Greg Post, Recipero’s President, North America said:

Our partnership with Carolina West Wireless and CCA, is a significant step in addressing the issue of cell phone fraud and theft. Carolina West Wireless will see the benefits or our crime reduction ecosystem, which we expect to rollout to other CCA members soon.

Slayton Stewart, CEO of Carolina West Wireless said:

We recognize the growing negative impact of device theft and fraud in our industry

We are committed to taking the necessary steps to protect our customers’ against the potentially harmful financial impact of this type of activity.  By deploying the solutions from our new partnership with Recipero, we will minimize this risk while protecting our customers’ financial interests.

About Carolina West Wireless

Carolina West Wireless was formed in 1991 and is owned by a partnership consisting of Skyline Telephone, Surry Telephone and Wilkes Telecommunications. Headquartered in Wilkesboro, North Carolina, Carolina West Wireless provides its customers in ten (10) western NC counties with innovative technology including data and mobile services, the latest wireless equipment and competitive wireless plans that provide national coverage. For more information, visit http://www.carolinawest.com

About CCA

CCA is the nation’s leading association for competitive wireless providers and stakeholders across the United States. The licensed service area of CCA’s more than 100 carrier members covers 95 percent of the nation. Visit www.competitivecarriers.org