Category Archives: Report My Loss

Manchester Police – Beat the burglar with property marking

Police in south Manchester are urging residents to register their items on immobilise.

The police seize hundreds of items each year and many of them cannot be returned, as police do not know where they have come from.

Immobilise.com is a free database whereby residents can register valuable items and record information such as serial numbers and distinguishing marks. All police forces have access to the site and when an item is seized or handed in, officers can check the database and find out who it belongs to.

Inspector Paul Kinrade from the South Manchester Division of Greater Manchester Police said:

Our property store is crammed full of bikes, garden tools, computers, jewellery and clothing but unfortunately a lot of this is never returned to its owners as we are not able to identify where it has come from.

Obviously we hope that residents never have to go through the experience of getting broken into but registering your valuables on immobilise only takes a couple of minutes and it could spell the difference between getting your stolen items back or never seeing them again.

To avoid the chances of being broken into, please remember to shut and lock all of your windows and doors. It sounds really obvious but unfortunately a third of burglaries happen because homes are left insecure.

You can also help to deter burglars by leaving lights on and keeping valuables out of view.

To read the source article please go to: www.gmp.police.uk

If you love it, log it! South Yorkshire police promote immobilise

South Yorkshire Police are advising people: ‘If you love it, log it’.

In a countywide crackdown on theft and burglary, police are urging people to log their expensive Christmas presents and any other precious belongings on immobilise.com – the world’s largest FREE register of ownership details.

In a time when police resources are getting ever more stretched, the police are looking to focus their efforts on crime prevention, with this campaign aimed at preventing thefts happening in the first place – a more efficient way of protecting the public.

And in addition to acting as a major deterrent to criminals, the big difference with Immobilise is that as well as getting your stuff back if it’s lost or stolen, the system helps to catch the thieves as well!

The database is linked directly to police systems, so when officers recover any property, for whatever reason, they can check it against items logged on Immobilise. For example, if someone arrested on suspicion of drunk and disorderly has your stolen mobile phone in their pocket, police will also be able to link the theft to them as well – but only if it’s registered!

Any item can be registered on immobilise. The easiest items to log are electricals, or anything that has a serial number, but you can even log jewellery or ornamental items using the photo upload and description functions. You can register as many items as you like, and then if they are lost or stolen you simply log back on to register them as such. The police can check any property they recover, whether that’s when a person is brought into custody for any reason, property recovered from criminals in raids, or even during one of their now routine checks on second-hand dealers. And if they find anything that is listed as stolen, not only will you get your belongings back, but the thieves can be brought to justice.

Chief Superintendent Bill Hotchkiss said:

Part of policing involves stopping crime happening in the first place. The public can play a huge part in this by protecting their property with Immobilise, making items easier to identify and less attractive to thieves.

We want to send a clear message to those potential thieves that anything logged on Immobilise is too hot to handle. As a member of the South Yorkshire public, by registering your property, and marking it as such, you are much less likely to become a victim of crime.

To support the campaign, police are distributing packs to the public to make the process even easier. These include a selection of stickers to mark all your items as logged, so as to deter criminals, and an information leaflet to explain the process. The packs are available from your local police stations in South Yorkshire or from South Yorkshire branches of Curries, Dixons and PC World. In addition, safer neighbourhood team officers will be out and about in public places offering packs and advice to members of the public.

Visit www.immobilise.com to get started.

More details can be found at www.southyorks.police.uk

Avon & Somerset Police launch unusual crime awareness campaign

Avon & Somerset Police have launched an unusual crime awareness & immobilise registration campaign for Christmas. Reported by the Bristol Evening Post, shoppers can learn how to stay safe this Christmas with the help of a mocked up crime scene.

Avon and Somerset Police have transformed an empty shop unit in The Mall Bristol, Broadmead, into a rather unusual information centre.

Experts from Bike UK, the Safer Bristol Partnership and the police will be on hand to advise members of the public on all safety issues, from bike locks and seasonal burglary to late night transport and drink and drug awareness.

One of two large window displays will contain a crime scene for members of the public to investigate. The other will be have a bike security theme. Police will be urging shoppers to register presents like laptops and bikes on the national property database, Immobilise.

The database is used by police to trace the owners of suspected stolen property.

If the items are ever stolen the account holder logs on and marks them as stolen. They will then be flagged up on the national database as stolen when checked by retailers or police forces.

There will also be the chance to win a Saracen mountain bike, free T-Shirt printing with the police’s Streetwise team after school on December 9 and 16, and balloons to fingerprint and take home.

PCSO Warren Vincent-Rodgers from the Broadmead and Cabot Circus police team came up with the idea for the shop.

He said:

We tested the shop in The Mall last year with great success, speaking to more than 1,000 Bristol residents about all sorts of security and safety issues.

You can’t really have a more striking window display than a crime scene, and with so many TV programmes getting children and adults interested in this area of work, it’s a fantastic opportunity to see at first hand the techniques CSIs use to find clues and help solve cases.

Everyone is invited to note down their theory of what happened and will be entered into a prize draw.

It should make a welcome distraction from Christmas shopping.

The shop will open Monday to Friday, 10am to 5pm, on Thursdays until 7pm, and on Saturdays until 3pm. For more on immobilise go to www.immobilise.com.

To read the source article please go to: www.thisisbristol.co.uk

Registered mobile phone results in arrest for South Yorkshire Police

South Yorkshire Police have reported that a stolen mobile phone that had been registered on the national UK database, Immobilise has resulted in the arrest of a man in Doncaster.
A Twenty five year old man was arrested on Tuesday, 28 September for being drunk and disorderly in the Town Centre.

He was brought into the police station by Acting Police Sergeant Sharon Wood and PC Steve Roberts from the Town Centre Safer Neighbourhood Team. They checked his mobile phone against the Immobilise database and it was identified as being stolen. He admitted he had stolen the phone from a pub in Thorne last year, which when they checked had been reported to the police at this time. He was charged with theft and drunk and disorderly behaviour.

Police are hoping this result will encourage more people to register their belongings with Immobilise. It is the UK’s national property register, which allows people to create secure and private portfolios online for their personal property.

It is not just phones that can be registered any belongings that have a serial number including electrical items such as televisions and cameras can all be registered.

Inspector Jakki Hardy said:

We hope this result will encourage people to register their property on the Immobilise database. If this phone hadn’t been registered it would have been very difficult to know it was stolen and reunite it with the owner.

Police officers in Doncaster have also been targeting shops across Doncaster including CEX, Cash Generator and small mobile phone shops to check for any stolen mobile phones. Officers use scanners to scan the barcode on the back of the phones, which retrieves data from the IMEI number, and states if the phone is lost, stolen or blocked.

Inspector Jakki Hardy added:

Registering goods also acts as a deterrent to opportunistic thieves as they are unable to sell stolen property as easily if it has been registered. We will continue to do these checks and identify any stolen property.

To read the source story in full please go to: South Yorkshire Police

Recycling a phone – things you should know before you do

In the last few months there has been a major improvement in the way recyclers ensure they are not handling goods that are deemed not to be in the hands of the rightful owner. They do this by consulting the CheckMEND database as part of their checking process and if they discover certain facts about the phone they have a legal requirement to act in a predefined manner which you should be aware of.

What are these facts?

If any of the following records exist for the item you are sending to a recycler:

  • A block by the UK networks on the Shared Equipment Identity Register (SEIR) also known as the Central Equipment Identity Register (CEIR)
  • A loss or theft report on the Police Stolen Equipment National Database (SEND)
  • A fulfilled insurance claim on the Identifiable Property Insurance Database (IPCD)

Then the recycler has an obligation under their Code of Practice to do certain things:

  • They must tell you there is a problem and give you the details on how to contact CheckMEND so we can tell you which records are present and how you may go about getting them updated to allow the sale to proceed.
  • They must tell CheckMEND about the failure to pass the testing so that CheckMEND may inform the Police, Insurer or Network that originated the record.
  • They must hold the phone for 28 days to allow you to get the records updated or the record originator to claim the item or contact you.
  • If at the end of the 28 days the records have not been updated or the phone claimed as above, the recycler is deemed to be the legal owner of the handset and is required to dispose of the item responsibly.
  • The recycler CANNOT in these circumstances return the item to you or pay you for it. To do either would risk offences under The Theft Act or Proceeds Of Crime Act.

How can you protect yourself?

  • If you are buying a used item, always ask the seller for a CheckMEND certificate or run a check yourself before buying.
  • Always run a check on CheckMEND before you send an item to a recycler or otherwise try to sell it on.
  • If you get a red result on any of the checks shown on the certificate DO NOT send the phone to a recycler until you have got the records updated and the check shows the phone as green, at which point you can send in the item.
  • Sometimes, unscrupulous sellers will supply an item and only weeks or months later report it as lost/stolen or claim on their insurance. This is rare but in this case, your item could fall foul of the above rules after you had a green CheckMEND check and sent it to a recycler. If you are refused payment for your item in this manner as a result of a block, theft report or insurance claim CheckMEND will refund to you the cost of the check. (Not the cost of the item).

If you would like more information on the Recyclers’ code of practice please visit their web sitehttp://www.stoprecycledstolenphones.com

To visit CheckMEND please go to: www.checkmend.com

To read the source article please go to: www.checkmend.com/uk/recycle

Kent Police issue advice on protecting your personal property

The Kent Police website offers some great information and advice on protecting your personal property. The advice includes personal safety, securing your home, personal property and vehicle security. Much of what you will read on the site is commonly issued advice, however the Essex website has gathered it all together in a useful easy to digest form that is relevant to all of us regardless of where we live.

One of the key messages that comes across is the importance of marking your possessions and registering them on the Immobilise Property Register.

The police recover many items that have been lost or stolen. By security marking items that have financial or sentimental value, it is easier for the police to identify them and return them to you.

Marking your property may also act as a deterrent to thieves, who do not want to be caught holding or passing on stolen items.

Always include information that will help identify you as the owner of the property, for example, a postcode.

For more information please see the following links:

Kent Police: www.kent.police.uk/advice/advice.html

Has your bike been stolen?

This is Gloucestershire recently reported that cyclists who have had their bikes stolen had the opportunity to be reunited with them.

A cycle viewing and coding session was held at Cheltenham Police Station in Lansdown Road. The event was put on so people who have reported their bicycles stolen could see if they had been found by police.

It was also a chance for cyclists to find out more about protecting their bikes through the National Mobile Property Register (NMPR) which is accessed by the public via the www.immobilise.com website.

Police community support officer Kim Graham, who organised the event, said:

We now have more than 1,100 people who have registered through us with the NMPR thanks to the local cycle shops and police operations.

Officers were also security marking and encouraging cyclists to register their bikes on immobilise.

By visiting the website www.immobilise.com, a free, private and secure portfolio of personal property can be created and items added to the NMPR.

If the bike, or registered item, is then lost or stolen the website can be used to tell the police, insurers and the second-hand trade to help in finding it and catching the thief.

To read the source story please go to: http://www.thisisgloucestershire.co.uk/

BBC features West Midlands Police’s Digi-bike promoting Immobilise

BBC news yesterday reported that the West Midlands Police in Dudley have just unveiled a new tool in their drive to reduce crime. The device is a four wheeled pedal powered “Digi-bike”, providing a multimedia message to passersby, broadcasting Bluetooth and video and audio messages from its screens and speakers.

One of the key crime prevention messages that the digi-bike is promoting is the registration of your valued property on the Immobilise National Property Register (www.immobilise.com).

To view the BBC video go to: http://www.bbc.co.uk/news/uk-england-10947119

To read the expanded BBC news story go to: http://www.bbc.co.uk/news/uk-england-black-country-10944247

CheckMEND officially adopted by phone recycling industry and Home Office code of practice

Today July 23rd it was officially agreed that CheckMEND would be the first approved due diligence service to be used and officially endorsed under a new Home Office/recycling industry code of practice.

The signing of the new code of practice by over 90% of the mobile phone recycling industry means that for the first time there are agreed guidelines for the checking of handsets offered for sale to the industry and this includes using the CheckMEND service to check the National Mobile Phone/Property Register.

Adrian Portlock CEO of Recipero the operator of CheckMEND said:

This is a major step forward for the industry and CheckMEND and we are really pleased the industry has recognised their responsibilities in checking products they are buying, this model needs to be extended to all handlers of used goods and retailers taking trade ins and we will be pushing for this to be the case, but this is an excellent start.

For more information please see the following sites:

Leicester police urge residents to register their property on Immobilise

Police in Leicester have visited over 500 homes in just two days as part of their commitment to reducing burglaries.

Police Community Support Officers have knocked on 523 doors, personally spoken to 324 residents about their home security and provided them with a burglary prevention pack in the Hinckley Road area of the city. At homes where there was no response, a pack was posted through the letterbox.

The main aim of the initiative is to encourage residents to register their property on the UK National Property Register, Immobilise, which is supported by all UK police forces. Members of the public can log on to www.immobilise.com to register the serial numbers of expensive electronic items such as televisions, laptops, mobile phones and MP3 players. These details will assist the police in tracing property and returning it to its owner in the event it is stolen.

Chief Inspector Chris Baker said:

Immobilise is a national database that’s free to use and takes just minutes to register your property. It is used by all police forces to assist in identifying the rightful owners of recovered stolen property. Whilst insurance may cover the cost of a stolen laptop, it cannot replace lost family photos or important work stored on it.

Where possible officers have spent time with homeowners to personally explain how the Immobilise scheme works and

arranged for residents to have a personal visit from Leicestershire Constabulary’s Crime Reduction Officer or referred them to the Council for free security improvements to their home.

The Immobilise initiative, which will be rolled out to other areas of the city over the summer months, forms part of Operation Itchen – a city-wide campaign to reduce burglaries. As well as increased high visibility patrols and the targeting of known offenders, a number of other initiatives will run throughout the summer in conjunction with the Safer Leicester Partnership.

Anyone with information about burglaries in Leicester is urged to call Leicestershire Constabulary on 0116 222 2222 or Crimestoppers, and anonymous, on 0800 555 111.

To read the source story in full please go to: www.leics.police.uk/