Category Archives: FraudWatch

Recipero’s US Cell Phone Crime Statistics in 2016 so far…

2016 has already been a busy year for Recipero resulting in our connected device fraud and theft intelligence solutions producing some very interesting statistics.

A more detailed report will be published at the end of Q1, for now though here are some significant facts you might find interesting.

A print optimized version of these stats is available here.

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Recipero US Cell Phone Crime Statistics in 2016 so far. Page 1
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Recipero US Cell Phone Crime Statistics in 2016 so far. Page 2
  • In the first two months of 2016, Recipero provided intelligence on transactions involving over 10 million devices globally.
  • 31% of devices reported stolen were NOT blocked by operators.
  • The Apple 6, 6s and Samsung S6 were the most stolen phones in the US in the first quarter of this year.
  • Day 48 is the most likely day after taking out a lease or rental contract that a user of a device will decide to sell it for cash and stop the installment payments.
  • 7% of devices that are blocked when an insurance claim is made for loss or theft are unblocked within 30 days.
  • 5% of devices offered for sale or trade-in at retail were reported as lost or stolen.
  • 4% of accidental damage or breakdown warranty claims were actually made on devices that had been reported as lost or stolen.
  • $2,100 is the price that a stolen Apple iPhone 6 sells for in some Eastern European countries.
  • Through our global reach, we have seen US stolen devices turn up in some far-reaching places including; Vietnam, Poland, Denmark, Jamaica, Romania, Spain, Mexico, Italy, South Africa and Colombia.

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Recipero Helpdesk becomes mobile friendly

Screen Shot 2015-12-21 at 15.20.03We are pleased to announce that the Recipero Helpdesk website has recently been updated to be fully responsive. Users are now able to access the knowledgebase and submit support queries easily whether they are on a laptop, tablet or phone!

The update is part of our continual development of the services including Immobilise, CheckMEND, ReportMyLoss and the NMPR, which along with our other services make up the Recipero Crime Reduction Ecosystem.

Users continue to be able to email support via the usual addresses published on each of of our product sites if they prefer. However we recommend creating support requests via the support portal, as the solution to many queries may be automatically suggested which in many cases, can answer  queries straight away!

To visit the site now please go to: support.recipero.com

Recipero Announces Partnership with Carolina West Wireless to Guard Against Theft and Trade of Stolen Devices

Carolina-West-Wireless-logo-362pxRecipero, a partnering member of Competitive Carriers Association (CCA), has announced that it is collaborating with Carolina West Wireless, the premier wireless carrier serving western North Carolina, to help prevent the trade and sale of stolen smartphones, including Carolina West Wireless devices.

Carolina West Wireless, a CCA carrier member, has signed on to deploy Recipero’s CheckMEND, StockWatch and FraudWatch solutions, part of Recipero’s powerful Crime Reduction Ecosystem that helps detect mobile devices that have been lost or stolen.

The use of Recipero’s CheckMEND solution will help safeguard both customers and employees from criminal activity, StockWatch monitors retail and logistics environments providing early indication inventory theft, while FraudWatch targets the growing problem of contract fraud /credit muling – helping to reduce the personal and commercial impact of crime.

In addition, consumers and law enforcement officials alike will have access to Carolina West Wireless data on lost or stolen devices through Recipero’s CheckMEND and Police NMPR solutions.

CheckMEND is the most complete international listing of lost and stolen mobile devices available, comprised of data from major wireless carriers and law-enforcement entities globally.  Using the CheckMEND tool, Carolina West Wireless can more effectively identify smartphones that have been lost or stolen and prevent them from being accepted into its buyback program.

I am pleased that Carolina West Wireless and Recipero have formed a strategic partnership to protect Carolina West’s subscribers and their property,

said Steven K. Berry, CCA President & CEO.

Protecting subscribers’ investments in their devices is a priority for CCA’s members, and I am delighted that Recipero is providing our carriers a solution to reduce mobile device theft and resale.  As the Federal Communications Commission and state regulators continue to think about the problem of mobile device theft, I hope they will look at the example that Carolina West and Recipero are setting for the industry through this solution that allows the carrier to build loyalty and protect its customers. 

Greg Post, Recipero’s President, North America said:

Our partnership with Carolina West Wireless and CCA, is a significant step in addressing the issue of cell phone fraud and theft. Carolina West Wireless will see the benefits or our crime reduction ecosystem, which we expect to rollout to other CCA members soon.

Slayton Stewart, CEO of Carolina West Wireless said:

We recognize the growing negative impact of device theft and fraud in our industry

We are committed to taking the necessary steps to protect our customers’ against the potentially harmful financial impact of this type of activity.  By deploying the solutions from our new partnership with Recipero, we will minimize this risk while protecting our customers’ financial interests.

About Carolina West Wireless

Carolina West Wireless was formed in 1991 and is owned by a partnership consisting of Skyline Telephone, Surry Telephone and Wilkes Telecommunications. Headquartered in Wilkesboro, North Carolina, Carolina West Wireless provides its customers in ten (10) western NC counties with innovative technology including data and mobile services, the latest wireless equipment and competitive wireless plans that provide national coverage. For more information, visit http://www.carolinawest.com

About CCA

CCA is the nation’s leading association for competitive wireless providers and stakeholders across the United States. The licensed service area of CCA’s more than 100 carrier members covers 95 percent of the nation. Visit www.competitivecarriers.org