Category Archives: eBay

Register and protect your business assets and technology with Immobilise

Immobilise is not just for individuals. We’re here to support small and medium enterprises too. You should register tools, fixtures and fittings, computers, phones, electronic or electrical components, retail stock – in fact, any item that your business owns.

Remote working from home in the kitchen with a company laptop.

Of course, each item must be uniquely identifiable. Most electronic devices will have an inherent serial number, but for those that don’t, you can utilise any asset marking methods you prefer – labels, engraving, RFID tags, stamps, punches, embossing – whatever is best suited to your products and processes. Immobilise supports all asset marking methods from all manufacturers; we even have some of our own that you may buy from shop.immobilise.com.

Register a new account at immobilise.com under the name of a business principal or manager; we recommend using a group email address that several people have access to rather than an individual, but it’s up to you. As a business, you’re likely to have more items to register than individuals, so we’ve provided a spreadsheet template, downloadable from your account that helps you register hundreds of things at once. If you’re already using an internal asset register, you may even be able to export your data in the same format before uploading to your account.

Company tech can be registered on immobiise.com – It’s completely FREE.

If you mark something as lost or stolen on your account, it’s reflected in real-time to national police systems. This unique integration ensures that if police encounter your property, they can return it to you quickly. Of course, if they have someone in possession of property stolen from you, this also provides valuable evidence to detain or even prosecute someone.

While the spreadsheet template makes adding multiple items to your account a breeze, once there, they need managing. It’s no good recording an item as yours once it is legitimately sold. With hundreds, perhaps thousands of items or rapidly changing stock profiles, this can become a chore. For this situation, we have a low-cost service that delivers additional benefits and peace of mind.

AssetWatch

Real-time monitoring for mobile devices and technology

This service receives daily files from your existing asset management or stock control systems, recording identifying serial numbers and remaining synchronised with your systems without manual intervention.

AssetWatch Approved Data Partner Logo.

Being always up to date enables functionality that an Immobilise account cannot deliver. Every AssetWatch record tells us that you still own that item, whether it be the subject of a lease, rental agreement, provided to an employee or merely sitting in unsold stock. In all these cases, you would not want to see the item ‘out in the wild’, cited in an insurance claim or in possession of someone in police custody. All these events indicate that the item is not where it ought to be and so we notify you in real-time of these occurrences. Also, thanks to AssetWatch’s unique integration with CheckMEND, the world’s leading second-hand trade due-diligence service, we even prevent the item from being traded.

Use cases

Your retail outlet keeps a small stock of valuable consumer electronics. The local manager charged with securing and managing that stock is less than honest and is manipulating the system to their ends. They have the necessary access to stock management, and exceptions so can easily hide misdeeds. However, taking a device that is recorded on AssetWatch round the corner to the nearest second-hand trader results in that trader rejecting the sale when they run their due-diligence check. Not only that but the sale attempt is recorded and you notified of the time, date, place and item. You know that item has not been sold but now you know it’s been stolen! AssetWatch has been instrumental in identifying employee theft and benefits from being outside the normal controls within businesses.

For equipment out on rental, a similar same thing may happen. A bad actor reports to you that the item was stolen from a site or vehicle; perhaps they make a police report too in an attempt to convince you of their plight but when a sale is attempted, the date, time and in many cases, CCTV evidence will expose the crook.

Finally, straight up employee theft. The valuable laptop or phone you have provided them to do their job and an employee in need of fast cash. They try to trade the item, but it’s the trader rejects it and an automated alert is sent to you. Perhaps they succeed at the next less diligent trader, and now they report it stolen expecting the company to replace it and make an insurance claim. The times don’t add up with the first offer before the report of theft and the trader holding identifiable evidence of the seller.

In short, AssetWatch tells us the item should not be seen in trade. We use that to prevent sale among thousands of diligent traders and alert you to any attempts. In many cases, we’re telling you that your business has been a victim of theft before your stock checks or loss prevention manager would otherwise have a clue. AssetWatch achieves this while also delivering all the repatriation opportunities and benefits of an Immobilise registration.

Protecting trades’ tools and depriving criminals of cash

All theft is distressing for the victim and often costly but perhaps none more so than tool theft from tradespeople. You’ve amassed the right tools for every job over several years then one day, they’re all gone in an instant, stolen from a site, your van, or your workshop. Aside from the cost of replacement, some may be irreplaceable. Tools you’ve had since being an apprentice or gifted to you by a respected mentor can be as treasured as family heirlooms.

Protecting trades’ tools and depriving criminals of cash.

You already know the well-trodden advice to deter theft;

  • Bring tools indoors overnight;
  • Use uprated locks and storage safes;
  • Always enable your alarm;
  • But less obvious is the importance of marking your tools.

Power tools, in particular, have serial numbers – record these as belonging to you on a secure register. The police recover thousands of tools every month, but they cannot return most as their owners are unknown. In addition to recording, clearly mark your tools, vehicles, and premises warning would-be thieves that your property is traceable.

Protect your tools with Immobilise

Immobilise – The UK’s national property register, is integrated with police systems, FREE to use, and can record serial numbers or the numbers of marking products and labels from Immobilise or any other marking product. Whatever physical marking method you choose, ensuring it’s registered at immobilise.com is the best way to maximise your chances of return.

Registration on Immobilise enables the return of your property and helps you to expedite insurance claims with accurate information. Also, a simple click, reporting an item as stolen will prevent its trade at thousands of reputable second-hand traders across the UK and mindful buyers from auction sites who make use of the world’s leading property due-diligence service, CheckMEND.com.

In a typical month, CheckMEND is used to protect buyers in over 5 million transactions each month. In a typical month, CheckMEND prevents over £30m of stolen property from being traded, and Immobilise is uniquely integrated with that system.

If you are a victim of theft, your registration and report on Immobilise prevents the thief from profiting, gives the police evidence of a suspect’s wrongdoing and ultimately, helps get your property back. Register now or login to an existing account on Immobilise.

What can you do to minimise your risk of buying a stolen phone?

It was great to read about successful businesses in this article from the BBC about buying second-hand smartphones. 

Second-hand smartphones are good for the environment and often represent real bargains. As with any used purchase, though it is essential to take steps to protect yourself and minimise the chances of buying a dud. 

A person checking whether a smartphone has a significant used history on CheckMEND.com

Used phones may have been involved in frauds from ID theft involving bogus airtime contracts to fake retailer returns and fraudulent insurance claims.  In addition of course to the all-too-common burglary, robbery, and more serious crimes. 

What can you do to minimise your risk of buying a stolen phone?

  • Always ask the seller for the IMEI and Manufacturer’s serial number of the phone – if they have many units to sell they may not know this until actual despatch. Still, a private or small volume seller should always be able and willing to provide this. 
  • Use the numbers to run a check for yourself at CheckMEND.com. This will let you know if there is any record that the phone is lost, stolen, or the subject of an insurance claim, police report, or corporate ownership that may affect your ability to obtain the legal title. 
  • Better still, ask the seller for a copy of the CheckMEND certificate produced when they first received the phone. The best sellers do this as part of their business routinely and again will be happy to provide it. An advantage here is that you may check the certificate’s authenticity free of charge by entering its number at checkmend.com/uk/verify.
  • Confirm the IMEI and the serial number of the phone that arrives matches what the seller said they were sending. 

In a typical month, traders using CheckMEND avoid buying £35m worth of stolen property. Don’t become the second victim of a phone crime, insist on CheckMEND.

Second-hand Trading – Forewarned is Forearmed

Trading in second-hand property is an admirable but risky business. It encourages re-use to the benefit of the environment, saves manufacturing emissions and prolongs the availability of precious resources. It helps people acquire things they need or want but may not be able to afford new, and it provides a source of cash without driving people into debt.

Though the vast majority of those you buy from are honest people with a genuine need and full legal title to whatever they are selling, the bad actors represent a disproportionate risk of revenue loss and maybe legal exposure to your business. Even the well-intentioned seller may be blissfully ignorant that some contract arrangement means they don’t have legal title to what they’re selling. Unfortunately, the good seller’s ignorance presents the same risk to you as the bad seller’s dishonesty.

To mitigate these risks, first know your seller. Make effective identity checks to confirm their name and address. Ask the right questions–do they own the property? Are they representing someone who owns it? Can you contact the owner? Do they have the original receipt? Obvious questions perhaps, but not asking such questions and obtaining written confirmation of the answers will make it very difficult for you to mount a defence if you should end up buying stolen property.

Intent is a requirement of many criminal offences; some laws though create a number of offences that do not require it. Simply contravening these laws may be sufficient for a court to convict. Such laws though do allow the defence of reasonable precautions or due diligence. While there is no absolute test for sufficient due diligence, one thing is for sure – doing nothing and relying on ignorance is no defence at all.

Some due diligence is better than none but be sure to ask yourself if you could have done better. Are you acting in the best interests of your customers, your shareholders and your staff (all of whom you have some duty of care to)? If you find yourself in court are you confident that you can demonstrate there is nothing more that would have been reasonable for you to do?

If you’re not sure you can answer that question, give us a call. We can help. For contact information: https://www.recipero.com/contact or to learn about due diligence checking of used consumer electronics visit https://www.checkmend.com/uk/trader/checking

Beware of the Mobile Phone Moped Muggers!

Thieves who steal mobile phones straight out of people’s hands as they zoom by on their, often stolen, mopeds are becoming an increasing problem for the public and police.

It’s completely shocking to the person being attacked. Martin Lewis, the money saving expert, who was one of the latest victims can confirm this from his recent attack near Oxford Circus. He tweets about his incident: ‘About 40 minutes ago two men on a moped just rode up on the pavement and snatched my mobile out of my hands. The speed and accuracy was frightening.’ To read more on this attack click here.

Scotland Yard claims that moped muggers are snatching 20 phones an hour and that thieves mainly go for iPhones. If the phone is still switched on then they reset it and sell it on, if not then they will trade it for parts.

If the owner has been astute enough to register their phone on immobilise.com, the National Property Register, they would immediately be able to change the status of the device flagging it as stolen to traders, as well as report it to the Police*. UK Police officers are the ONLY people with authorisation to access the Immobilise database to check the status and ownership of a mobile phone and repatriate it if it is recovered. The Metropolitan Police advise mobile users to activate their phone’s security features when they receive it and to register valuable possessions with immobilise.com for free, pre-loss or theft.

In this increasingly common crime the phone’s owner is often not the only victim. If you are buying a second hand mobile phone, whether that be an iPhone, Samsung, HTC or any other smartphone, then CheckMEND can help you avoid stolen property. An online check costs as little as £1 and will highlight if a phone is blocked, stolen or compromised in someway.  CheckMEND is the most comprehensive device check available helping consumers, traders, recyclers and retailers buy and sell second-hand goods with confidence.

The moral, however of this post is not to give thieves opportunities to steal your possessions or profit from your loss. Try to avoid using your smart phone in public, be cautious, and to be on the safe side always register new phones or mobile devices on immobilise.com.

* Flagging an item as stolen on Immobilise means that information is immediately available to the Police when they conduct searches for it on the Police only NMPR system. In the event of a crime, a report should also be made directly to Police so they are able to investigate it appropriately and request additional details when relevant.

How to buy and sell phones and mobile devices online safely

Online shopping has rapidly become the easiest way to buy goods. With only a click of a button or tap of a screen between us and our next purchase, it’s no wonder that 95% of British people buy goods via the internet. According to The Daily Mail, 1 in 4 British people now shop online at least once a week, although this way of shopping is more convenient it does increase our exposure to fraudulent activity.

By this, I mean that although you may feel ‘safe as houses’, sitting at home on your laptop browsing your favourite sites, you can’t be quite as confident that what your buying is completely legitimate. There are more and more scams to be aware of and avoid especially when buying or selling any mobile devices in the second-hand market.

Many great bargains can be found in online auction and classified ad sites, and in turn you can, as a seller, make some money on the items you no longer need. It’s true what they say ‘one man’s rubbish is another man’s treasure‘.  However without knowing the seller is reputable, it is very hard to be confident that a device is genuine or compromised. One well established way to put your mind at rest is to purchase a CheckMEND report.

A CheckMEND mobile device check costs as little as £0.99p per device and can help inform your buying decision by reporting on a devices current status and history including if it is blocked, marked as lost or stolen, plus many other important data checks. It’s like getting a clean bill of health when your device comes back clear, a green flag to proceed!

If you are selling an item, it is a great idea to sell it with a CheckMEND history report to build trust with your customers, achieving faster sales and higher prices in the process.

Trade with confidence when buying or selling second-hand goods, run a CheckMEND device check now.

Buyer beware – Use CheckMEND and buy with confidence

This story in the Telegraph is typical of the type of issue we see consumers and traders encounter each day.

Our advice when considering the purchase of a secondhand mobile device regardless of whether it is via online auction sites like eBay or a bricks an mortar shop, is to check its history with www.CheckMEND.com which provides the most comprehensive check available.

CheckMEND is part of the Recipero Crime Reduction Ecosystem that has been developed over the past 15 years in partnership with Police, Retailers, Networks, Insurers, and the Public delivering tangible crime reduction benefits throughout the industry.

Continue reading Buyer beware – Use CheckMEND and buy with confidence

CheckMEND helps Police return phone after it is spotted on eBay

The Metropolitan Police have reported that a mobile phone that was recorded as being stolen in Croydon has been returned to its owner after police managed to track it down when the phone was sold on eBay.

The victim, a 32 year-old woman, reported to police that her phone had been stolen in Croydon town centre on Monday, 10 March. Initial enquiries failed to identify any suspects, as the shop’s CCTV had not recorded the incident.

However, police received an alert via their NMPR system that the phone’s IMEI number had been checked by somebody using the CheckMEND service – a service that allows people to see if a phone has been reported stolen or been blocked.

Through further enquiries, officers managed to identify that the phone had been put up for sale on the auction website within hours of if being reported stolen. Officers eventually identified the seller and on Thursday 17 April a 29-year-old woman was subsequently interviewed by police. She claimed to have found the phone in the town centre and decided to sell it on. She provided officers with the details of the person to whom she had sold the phone, and after further enquiries, the police were able to retrieve the phone from the buyer and return it to the owner on 17 April.

The 29-year-old woman was cautioned for the offence of theft by finding.

PC Robert Sidney from the Broad Green Safer Neighbourhoods Team, who investigated the case said:

This case highlights two important points. Firstly, if you’re buying a phone second-hand or over the Internet, then it is definitely worth checking to see if it has been reported stolen. You can do this through the CheckMEND website and whilst there is a small fee, it could save you a lot of money later on.

Secondly, whether you find a phone or any other expensive item or gadget in the street, then you could be committing an offence by simply keeping it. You should contact police or attend a police station to hand it in. If it doesn’t get claimed by the owner then it will be given to the finder, but if you just keep it then you could be committing a criminal offence.

To view the source stories please see:

MET Police: met.police.uk/News/Stolen-phone-returned-to-owner-by-police

Croydon Guardian: croydonguardian.co.uk/news/

Gazelle – Leading USA consumer electronics reseller deploys CheckMEND to help identify fraud

Gazelle, one of the USA’s leading high-end consumer trade-in sites, today announced it has deployed CheckMEND, a cutting-edge tool, designed to more accurately detect potentially stolen goods, including smart phones, tablets and computers.

Developed by Recipero, CheckMEND is the largest World’s largest consumer electronics background report service, the system compiles data from all major wireless carriers and law enforcement entities across the USA, providing the most complete database of devices available. Gazelle is the first consumer electronics trade-in site to deploy CheckMEND and collaborated with Recipero to tailor the product to help address the growing incidences of consumer electronics theft.

For Gazelle the introduction of CheckMEND comes at a good time with the proliferation of high-end consumer electronics theft. In fact, New York City’s police commissioner recently reported that Apple products now represent more than 40 percent of stolen property in the city and San Francisco police report that nearly half of all robberies in the city in the past year have been cell phone related.

We are dedicated to providing the best customer experience possible, and part of that promise is to protect each customer’s personal data

said Israel Ganot, CEO, Gazelle.

We always take security very seriously. With the CheckMEND deployment, we’re taking this to a new level, committing not only to the protection of a customer’s personal data when we receive the device, but also going the extra mile to ensure that any devices we accept are being sold by the rightful owner and to discourage and prevent theft of consumer electronics.

Recipero’s CheckMEND service makes it possible to do a more thorough screening by checking a vast set of carrier and law enforcement sources for a much broader set of consumer electronics. CheckMEND is capable of comparing each inquiry against more than 150 billion records of information, including more than 50 billion items.

For more information please visit the following websites.

Visit Gazelle: www.gazelle.com

Visit CheckMEND: www.checkmend.com

Visit Recipero: www.recipero.com

 

Recycling a phone – things you should know before you do

In the last few months there has been a major improvement in the way recyclers ensure they are not handling goods that are deemed not to be in the hands of the rightful owner. They do this by consulting the CheckMEND database as part of their checking process and if they discover certain facts about the phone they have a legal requirement to act in a predefined manner which you should be aware of.

What are these facts?

If any of the following records exist for the item you are sending to a recycler:

  • A block by the UK networks on the Shared Equipment Identity Register (SEIR) also known as the Central Equipment Identity Register (CEIR)
  • A loss or theft report on the Police Stolen Equipment National Database (SEND)
  • A fulfilled insurance claim on the Identifiable Property Insurance Database (IPCD)

Then the recycler has an obligation under their Code of Practice to do certain things:

  • They must tell you there is a problem and give you the details on how to contact CheckMEND so we can tell you which records are present and how you may go about getting them updated to allow the sale to proceed.
  • They must tell CheckMEND about the failure to pass the testing so that CheckMEND may inform the Police, Insurer or Network that originated the record.
  • They must hold the phone for 28 days to allow you to get the records updated or the record originator to claim the item or contact you.
  • If at the end of the 28 days the records have not been updated or the phone claimed as above, the recycler is deemed to be the legal owner of the handset and is required to dispose of the item responsibly.
  • The recycler CANNOT in these circumstances return the item to you or pay you for it. To do either would risk offences under The Theft Act or Proceeds Of Crime Act.

How can you protect yourself?

  • If you are buying a used item, always ask the seller for a CheckMEND certificate or run a check yourself before buying.
  • Always run a check on CheckMEND before you send an item to a recycler or otherwise try to sell it on.
  • If you get a red result on any of the checks shown on the certificate DO NOT send the phone to a recycler until you have got the records updated and the check shows the phone as green, at which point you can send in the item.
  • Sometimes, unscrupulous sellers will supply an item and only weeks or months later report it as lost/stolen or claim on their insurance. This is rare but in this case, your item could fall foul of the above rules after you had a green CheckMEND check and sent it to a recycler. If you are refused payment for your item in this manner as a result of a block, theft report or insurance claim CheckMEND will refund to you the cost of the check. (Not the cost of the item).

If you would like more information on the Recyclers’ code of practice please visit their web sitehttp://www.stoprecycledstolenphones.com

To visit CheckMEND please go to: www.checkmend.com

To read the source article please go to: www.checkmend.com/uk/recycle