CheckMEND is proud to be celebrating its 5th year of providing North America’s most reputable cell phone and mobile device history checking service.
The past 5 years have seen a great deal of change in global recommerce markets. This incredible growth has being driven by continual consumer demand for the latest and greatest mobile devices, which in turn has led to an ever-increasing number of second-hand devices being traded.
Environmental factors and regulatory issues have also been key drivers in how the market has developed for providers of trade-in and recycling programmes, all of which have resulted in soaring demand for CheckMEND.
CheckMEND’s commitment to the market has earned its reputation as a trusted third party and its service has become an embedded part of millions of transactions each year.
- For retailers, recyclers, and other businesses handling second-hand devices, use of CheckMEND helps traders avoid lost, blocked and stolen devices, ensures compliance, and has a record of strong ROI.
- For consumers using eBay, Craigslist or any other re-sale marketplace, a CheckMEND report can not only indicate a device’s current status, it also reports on other factors that can influence its value.
- For Police and law-enforcement agencies, working with CheckMEND can cut investigation time, reduce costs, and contribute to the reduction of personal property crime.
Gazelle, a leader in consumer electronics trade-in was CheckMEND’s first U.S. customer. Matt Rowe, VP General Counsel at Gazelle said:
“Gazelle has experienced greater than 100 percent growth in volume for the past several years. With increased volume comes an increase in attempts to trade stolen devices. CheckMEND helps protect our business from that risk and better serve our customers.”
Mark Harman, CEO of Recipero the provider of CheckMEND, commented:
“The U.S. is currently our largest and fastest-growing market. To meet this need 12 months ago we committed investment in all areas of the service particularly in hardware infrastructure, software architecture, and support systems. Our investment ensures CheckMEND is extremely well placed to meet the high-volume, high availability needs of our U.S. clients today and in the future. It is fantastic that this has already been recognised by some of the U.S.’s largest organisations”
Today CheckMEND assists everyone from eBay users to mega retailers and recyclers like GameStop and Gazelle avoid lost, blocked and stolen devices.
GameStop has more than 4,200 U.S. stores, all of which have an active smartphone trade-in program. CheckMEND is a key part of their in-store process where speed and reliability is critical.
Sean Cleland, Director of Recommerce at GameStop said:
“Integrating the Recipero CheckMEND technology with our POS systems and refurbishment facilities was simple and efficient. Their product is an integral part of our efforts to protect our customers and be in full compliance with local regulations.”
Notes for Editors
CheckMEND is provided by Recipero, a company trusted by thousands of data providers to securely aggregate, analyse and interrogate data. Recipero’s data and analytics are used globally by law enforcement agencies, wireless carriers, insurers, recyclers, retailers and consumers.
In the last few months there has been a major improvement in the way recyclers ensure they are not handling goods that are deemed not to be in the hands of the rightful owner. They do this by consulting the CheckMEND database as part of their checking process and if they discover certain facts about the phone they have a legal requirement to act in a predefined manner which you should be aware of.
What are these facts?
If any of the following records exist for the item you are sending to a recycler:
- A block by the UK networks on the Shared Equipment Identity Register (SEIR) also known as the Central Equipment Identity Register (CEIR)
- A loss or theft report on the Police Stolen Equipment National Database (SEND)
- A fulfilled insurance claim on the Identifiable Property Insurance Database (IPCD)
Then the recycler has an obligation under their Code of Practice to do certain things:
- They must tell you there is a problem and give you the details on how to contact CheckMEND so we can tell you which records are present and how you may go about getting them updated to allow the sale to proceed.
- They must tell CheckMEND about the failure to pass the testing so that CheckMEND may inform the Police, Insurer or Network that originated the record.
- They must hold the phone for 28 days to allow you to get the records updated or the record originator to claim the item or contact you.
- If at the end of the 28 days the records have not been updated or the phone claimed as above, the recycler is deemed to be the legal owner of the handset and is required to dispose of the item responsibly.
- The recycler CANNOT in these circumstances return the item to you or pay you for it. To do either would risk offences under The Theft Act or Proceeds Of Crime Act.
How can you protect yourself?
- If you are buying a used item, always ask the seller for a CheckMEND certificate or run a check yourself before buying.
- Always run a check on CheckMEND before you send an item to a recycler or otherwise try to sell it on.
- If you get a red result on any of the checks shown on the certificate DO NOT send the phone to a recycler until you have got the records updated and the check shows the phone as green, at which point you can send in the item.
- Sometimes, unscrupulous sellers will supply an item and only weeks or months later report it as lost/stolen or claim on their insurance. This is rare but in this case, your item could fall foul of the above rules after you had a green CheckMEND check and sent it to a recycler. If you are refused payment for your item in this manner as a result of a block, theft report or insurance claim CheckMEND will refund to you the cost of the check. (Not the cost of the item).
If you would like more information on the Recyclers’ code of practice please visit their web sitehttp://www.stoprecycledstolenphones.com
To visit CheckMEND please go to: www.checkmend.com
To read the source article please go to: www.checkmend.com/uk/recycle
ChiswickW4 has reported that a man who was found in possession of a bike that was stolen from Chiswick has today, Friday 4th December, been convicted at Isleworth Crown Court.
36 year old Hampsted resident Rocky Taylor was found riding a bike that had been stolen from outside Turnham Green Tube Station in November 2008.
When officers from Turnham Green Safer Neighbourhoods Team searched his flat, they found numerous cycles and parts.
Computer analysis linked Mr Taylor to numerous internet advertisements for second hand bikes. Some of these bikes turned out to be stolen from burglaries and from the street.
A lengthy investigation led to Mr Taylor being charged with several offences of being in possession of criminal property, to which he pleaded guilty at an earlier hearing.
Taylor was sentenced to a total of 6 months imprisonment, which was suspended for two years. As well as this, he was ordered to undertake 200 hours community work and pay £750 costs. Taylor was also prohibited from using, buying or selling cycles and cycle parts for a period of two years.
After sentencing, PS Ben Clark of Turnham Green Safer Neighbourhoods Team, told ChiswickW4.com,
What began as a simple bike theft in Chiswick led us across London and uncovered an Aladdin’s cave of bikes and bike parts.
We will continue to target cycle thieves in Chiswick, and we will endeavour to prosecute those who trade in stolen goods. It is worth noting that the cycles we were able to return to their rightful owners quickly were all registered on Immobilise.
By registering your cycle, we are able to get it back to you and it helps us to prosecute criminals, as it can help prove that the goods were stolen and not bought legitimately.
Information on immobilise can be found on www.immobilise.com
To read the source article please go to: www.chiswickw4.com
Police officers in Cheltenham, Gloucestershire have recovered a high value bicycle and returned it to its rightful owner after it was listed for sale on the online auction site Ebay.
The Marin Mount Vision 5.8 2009 model bike was stolen, along with a Hard Tail mountain bike, from a home in Hester’s Way Lane in Cheltenham between 10pm on Wednesday August 5 and 5.45am on Thursday August 6.
Annoyed by the theft of their bikes one of the owners began searching online auction sites and immediately recognised one of stolen bikes as theirs. The police were alerted and acted straight away carrying out a warrant at an address in Springbank Grove, the marin bike, which is valued at approximately £2850, was recovered and a 29-year-old man arrested.
The man was later charged with theft of a pedal cycle and bailed to appear at Cheltenham Magistrates Court on September 18. The second bike has not yet been recovered and officers continue to work to try and locate it so that it can also be returned to its owner.
Officers are encouraging cyclists to register their bikes on www.immobilise.com, a website that allows you to create a free, private and secure portfolio of all of your personal property and adds the items to the National Mobile Property Register. If the bike, or registered item, is then lost or stolen the website can be used to tell the Police, your insurer and the second-hand trade to assist in recovering your property and catch the thief.
If you are about to purchase a second-hand bike and are unsure of the bikes history we recommend you consider checking the bikes serial number against Immobilise’s sister service CheckMEND – The Second-hand Database of Lost, Stolen and Counterfeit Goods.
Anyone who thinks they may have seen the outstanding bike is asked to contact Gloucestershire Constabulary on 0845 090 1234 quoting incident number 94 of August 6. Alternatively you can call Crimestoppers anonymously on 0800 555 111.
The BBC News website has reported that the economic downturn may tempt people to risk buying stolen goods.
Gwent Police said it had noticed a rise in thefts from cars in the run-up to Christmas and was concerned people may be led into making dodgy purchases.
The force is urging people to register valuables on a website so items stolen could be returned to them more easily.
It is also targeting car criminals with more patrols, “capture cars” and number plate recognition camera equipment.
Community Safety Inspector Terry Davies said:
We are concerned that the credit crunch may be leading more people to risk buying dodgy goods which could have been stolen, to save money.
Our guess is that with the type of stuff being stolen, there may be more people inclined to buy cheaper goods and perhaps ask less questions than before.
We know that lot of sat nav sytems are being stolen. They are becoming almost a necessary item to own.
What we feel is that because so many items of this type of property is being stolen, there must be more than usual market for them.
He added stolen goods were much easier to return to their owners if they had been registered on www.immobilise.com, a property register used by all the UK’s police forces.
To read the source article in full please go to the BBC News website
The South Wales Argus has reported that vehicle thieves and shoplifters in Gwent are being targeted by police.
Extra officers are being used this week to capture cars and use specialist number plate recognition equipment to find stolen goods and return them to their rightful owners.
Detective Inspector Peter Jones, who is leading the operation, said
This is a response to the increase in thefts from vehicles during the run-up to Christmas … We know that thieves are stealing number plates, sat navs, audio equipment like CD players and mobile phones. We also know they are selling them on and are working with second hand shops to stop that.
People can register their valuables on the specially designed Immobilise.com website so their goods can be returned if stolen.
Officers from the community safety team will also be out in January showing shoppers how to register their valuables.
Inspector Terry Davies from the team said:
We are concerned that the credit crunch may be leading more people to risk buying dodgy goods which could have been stolen, to save money.
To view the source article in full please go to: South Wales Argus Newsdesk
With the recent incident highlighted in an article on the register website regarding the theft of consumer electronic from people luggage and their subsequent sale on eBay once again the use of CheckMEND could have saved a lot of people buying this stuff a lot of hassle. Remember if it looks too good to be true it probably is, always check what you are buying with CheckMEND.
I have just been watching BBC News and one of their features was ‘Why shopping online could reward’.
The feature really focused on the fact that shoppers who like to spend their money online could also be earning at the same time and used an example from a woman who would only purchase items once she had sold a few on eBay and made a small profit. Great example of how online shopping can really work well with the current credit crunch. However, I do wish the BBC had highlighted some of the risks involved in online shopping, like CNBC have done.
Yesterday we launched in the US and have already seen some coverage including from the Denver Post and it states we aim to curb the cybercrime of selling suspect second-hand goods. Hopefully there will be more to follow.
Anyway, hopefully the USA launch will be just as successful as the UK. According to the US Census Bureau the population of USA currently stands at 304,381,960 with:
• One birth every 7 seconds
• One death every 13 seconds
• One international migrant (net) every 29 seconds
• Net gain of one person every… 10 seconds
From the global population of internet users 27% are in the US and having read a lot of online articles and blogs e-fencing is proving to be a problem which the US are struggling to control. E-fencing laws have been discussed as being essential to combat organised retail crime. However, CheckMEND should now be an answer to their prayers, so let’s see how it goes.
This is what we do best and we have had plenty of stories from people who didn’t discover CheckMEND in time…
For example; Andrew Gudelajtis, from Mansfield, bought a Vodafone Nokia mobile phone from eBay for his wife. The phone arrived in a sealed box and was sold as being brand new, but after using it for six weeks the mobile phone stopped working.
He decided that he should use CheckMEND to check the IMEI number on its database. The search came back and identified the phone as being stolen or blocked. Unfortunately Andrew was then unable to re-trace the eBay seller and is left with a phone that doesn’t work and at the moment he is pursuing Vodafone to see if they can help – either by unblocking the phone or chasing the seller.
Hopefully he will have some luck at some point, but it is a great example of why you should use ‘CheckMEND before you buy’ or insist on sellers having a CheckMEND report. Or as I mentioned within my last post we should push for eBay to insist all sellers conduct a CheckMEND report!
Any questions – please fire them this way!
E-fencing – it’s an easy way to make fast cash and there are no regulations to stop you. BUT we can change this.
E-fencing is increasing everyday, according to CNBC , with the help of faceless online auction sites such as eBay and we need to really start looking into ways to overcome these issues. Well CheckMEND already have.
CNBC news in the USA have been really pushing the dangers consumers are facing in order to make e-fencing a more recognized problem.
The US-based National Retail Federation even went as far as to predict health problems caused by e-fencers re-selling stolen beauty products online, listing Cover Girl, Olay and RoC as the most common targets of e-fencing.
New York based Tiffany & Co has previously filed a lawsuit against eBay, and a host of other major retailers have all tried to persuade eBay and other online auction companies to combat e-fencing, but little has moved forward.
I have noticed a few online discussions by a number of cyber-crime bloggers about who is to blame and who’s responsibility it is. One I would like to highlight is, Investor Trip’s They point out the fact that eBay seem to be passing the buck. Quoting eBay’s Vice President of Trust & Safety Rob Chesnut: ‘increase theft protection at the retail level. It’s the job of these major retailers to prevent criminals from lifting their products.’
Although eBay is right, I still believe it is also the responsibility of eBay, and other online action sites, to protect their users. One simple way of doing this is to CHECKMEND IT. From our perspectives, asking all sellers to carry out a compulsory CheckMEND check would solve a lot of e-fencing problems.
Currently, there is an option to carry out a checkMEND report on eBay but it’s not compulsory. If we can persuade eBay to enforce then at least consumers will know they are shopping safely with eBay! Reassurance is all they need.
Anyway, here are some interesting snapshots of the top 10 eBay selling markets last year by rank, published on 14.05.2008 by Harris Interactive:
- Los Angeles-Long Beach, California
- 196,089 Los Angeles residents sold 24,051,645 items for a total of $1,396,037,518.
- Best-selling categories for Los Angeles sellers were cell phones and their accessories as well as clothing and accessories.
- Los Angeles sellers were also the most charitable eBay sellers last year, donating the most of any city via eBay Giving Works, eBay’s program that helps people buy and sell for a cause, turning e-commerce into a force for good.
- 158,859 New York City residents sold 12,621,651 items for a total of $1,045,503,913.
- Best-selling categories for New York sellers were jewelry, gems, watches and clothing and accessories.
172,972 Chicago residents sold 10,229,844 items for a total of $908,708,440.
Best-selling categories for Chicago sellers included toys and sports memorabilia.
120,900 Philadelphia residents sold 7,069,212 items for a total of $584,383,915. Best-selling categories for Philadelphia sellers included collectibles and toys.
85,484 Dallas residents sold 5,003,292 items for a total of $754,493,210. Best-selling categories for Dallas sellers included jewelry, gems and watches, and clothing and accessories. Dallas sellers also made more money on sales of cars and trucks than did sellers in any other top-10 U.S. seller market.
Orange County, California
75,486 Orange County residents sold 6,945,490 items for a total of $636,654,084.
Best-selling categories for Orange County sellers were auto parts and cell phones and accessories.
112,462 D.C. residents sold 5,024,888 items for a total of $393,720,726. Best-selling categories for D.C. sellers included books and toys.
76,450 Houston residents sold 4,297,389 items for a total of $528,872,858. Best-selling categories for Houston sellers included health and beauty and collectibles.
Nassau-Suffolk, New York -
70,714 Nassau-Suffolk residents sold 5,396,880 for a total of $400,253,200. Sports memorabilia and health and beauty were best-selling categories here.
Fort Lauderdale, Florida -
39,623 Fort Lauderdale residents sold 2,838,954 items for a total of $631,845,063.
Best-selling categories for Fort Lauderdale sellers included home furnishings and auto parts.
was carried out by Harris Interactive. They also revealed that one in 10 US adults (that’s 11percent) is currently selling personal household items to generate extra cash, with the majority (59 percent) doing so via online sales
or auction sites like eBay. Additionally, 30 percent of all adults say they are likely to sell their personal or household items over the next three months to earn extra cash. Great, but are you sure they are not stolen!!!
So, lets all jump o
n the band wagon and make sure a CheckMEND check is enforced with all sales on eBay.