Recipero News & Comment

In the last few months there has been a major improvement in the way recyclers ensure they are not handling goods that are deemed not to be in the hands of the rightful owner. They do this by consulting the CheckMEND database as part of their checking process and if they discover certain facts about the phone they have a legal requirement to act in a predefined manner which you should be aware of.

What are these facts?

If any of the following records exist for the item you are sending to a recycler:

• A block by the UK networks on the Shared Equipment Identity Register (SEIR) also known as the Central Equipment Identity Register (CEIR)
• A loss or theft report on the Police Stolen Equipment National Database (SEND)
• A fulfilled insurance claim on the Identifiable Property Insurance Database (IPCD)

Then the recycler has an obligation under their Code of Practice to do certain things:

• They must tell you there is a problem and give you the details on how to contact CheckMEND so we can tell you which records are present and how you may go about getting them updated to allow the sale to proceed.
• They must tell CheckMEND about the failure to pass the testing so that CheckMEND may inform the Police, Insurer or Network that originated the record.
• They must hold the phone for 28 days to allow you to get the records updated or the record originator to claim the item or contact you.
• If at the end of the 28 days the records have not been updated or the phone claimed as above, the recycler is deemed to be the legal owner of the handset and is required to dispose of the item responsibly.
• The recycler CANNOT in these circumstances return the item to you or pay you for it. To do either would risk offences under The Theft Act or Proceeds Of Crime Act.

How can you protect yourself?

• If you are buying a used item, always ask the seller for a CheckMEND certificate or run a check yourself before buying.
• Always run a check on CheckMEND before you send an item to a recycler or otherwise try to sell it on.
• If you get a red result on any of the checks shown on the certificate DO NOT send the phone to a recycler until you have got the records updated and the check shows the phone as green, at which point you can send in the item.
• Sometimes, unscrupulous sellers will supply an item and only weeks or months later report it as lost/stolen or claim on their insurance. This is rare but in this case, your item could fall foul of the above rules after you had a green CheckMEND check and sent it to a recycler. If you are refused payment for your item in this manner as a result of a block, theft report or insurance claim CheckMEND will refund to you the cost of the check. (Not the cost of the item).

If you would like more information on the Recyclers’ code of practice please visit their web sitehttp://www.stoprecycledstolenphones.com

To visit CheckMEND please go to: www.checkmend.com

To read the source article please go to: www.checkmend.com/uk/recycle

Three new design innovations to tackle mobile phone crime, including a device that locks a phone and alerts the owner if it is taken away from them, have been unveiled today. The prototypes were developed by teams of designers and technology experts as part of the Mobile Phone Security Challenge, an initiative from the Home Office Design and Technology Alliance and the Design Council, with support and funding from the Technology Strategy Board.

Although the adoption of the designs by the industry is by no means guaranteed, very few people disagree that more needs to be done to address crime relating to mobile phones and portable devices. Although overall crime has dropped since 1997, according to research performed by the University of Leicester, the type of crimes being committed has changed. Their findings suggest that a decade ago burglary was attractive to criminals as they would find households containing DVD players, videos etc that were easy to sell on. These days DVD players cost as little as £20 so have hardly any resale value.

As the phones and media devices we carry around with us have become more powerful, their values have increased and along with it their attractiveness to criminals.

Commenting on the research findings criminology lecturer James Treadwell said:

While we might have seen a decline in some types of crime, we have seen a rise in other forms of criminal activity, particularly young people who seem to be mugging one another

DVD players for example, got cheaper, certain consumer items became smaller and were very, very expensive and sought after, and so the latest mobile phone, or the latest iPod, which people carry about them, have become targets for robbers.

Mobile phone crime will never be an easy issue to address especially as devices become enabled for mobile payments, but new designs and initiatives like the Immobilise National Property Register / NMPR will continue to combat crime.

Links:

Immobilise National Property Register
Home Office: New technologies unveiled to help protect Britain’s 75m mobile phone users from crime
BBC News: Crime targets affected by drop in goods prices

Recipero is delighted to have secured a contract to provide the Avalon real time stolen phone blocking system to Asian networks. The contract will allow consumers to report their phones as stolen to their home network and be blocked within minutes across all participating networks.

This will be the first time a system of this type has been implemented anywhere in the world as all other systems currently have a delay of at least 24 hours. Adrian Portlock CEO of Recipero commented:

This is a major step forward for the Avalon service and we are delighted to have secured this agreement, it will prove to networks all over the world that using cutting edge internet technology will offer a better service to the consumer and reduce the appeal to steal mobile phones. We are hopeful of having around 20 networks on the system over the next couple of years if all goes well.