Category Archives: CheckMEND USA

Recipero launches CheckMEND Charter to cut cell phone crime

Recipero, the global experts in device-led data and analytics solutions, today have announced the launch of the CheckMEND Charter.

The CheckMEND Charter was created as a means of establishing an industry-led set of best practices to prevent trading of stolen consumer electronics. In addition to protecting consumers and helping to avoid confusion and frustration, Charter participants pledge to actively help law enforcement agencies combat theft and fraud related to consumer electronics.

Several of the US’s biggest consumer electronics retail, reCommerce and recycling companies are already operating in accordance with its principles, including the leading trade-in site Gazelle.

Gazelle was the first US consumer electronics trade-in site to deploy CheckMEND and continue to demonstrate their commitment to the consumer and industry through their involvement with the Charter and its creation.

Israel Ganot, CEO, Gazelle.

“When we first entered into a partnership with Recipero to leverage the CheckMEND tool, our goal was quite simple: to prevent thieves from benefiting from stolen consumer electronics, the new CheckMEND Charter takes this a step further, not only ensuring that Gazelle will never pay a consumer for a device that has been reported as lost or stolen, but to also ensure law enforcement agencies can more effectively combat consumer electronic device theft. 

The CheckMEND Charter is a voluntary scheme, open to trade users of CheckMEND who agree to abide by its principles. In support of the Charter and its members, Recipero’s experienced CheckMEND team act as a trusted third party to help troubleshoot any issues that consumers may encounter with devices that are rejected.

Mark Harman, CEO of Recipero, commented:

“The adoption of the US Charter is something we have been working toward for several months. Our experience of the implementation of similar schemes in the UK has demonstrated that voluntary codes of practice such as this Charter have a measurable impact on mobile device related crime, results that we believe can be replicated in the US.”

More details on the requirements for Charter members is available online: www.checkmend.com/us/charter.

CheckMEND is delivered online in real-time and is a cutting-edge analytics tool used to more accurately detect lost and stolen consumer electronics. The database is the most complete listing of devices available, comprised of data from major wireless carriers and law enforcement entities globally.

The CheckMEND service assists everyone from eBay users to mega retailers and recyclers like Gazelle to avoid lost, blocked and stolen devices.

 

About Recipero

Recipero (www.recipero.com) is trusted by thousands of clients and data providers to securely aggregate, analyze and interrogate data. Forming part of millions of decision making processes and transactions every month, Recipero’s device-led data and analytics solutions are provided online, in real-time, and are used globally by law enforcement, wireless carriers, insurers, recyclers, retailers and consumers.

About Gazelle

Gazelle is the nation’s leading consumer electronics trade-in site, providing an easy, fast and safe way for consumers to get cash for their unwanted devices. For more information on Gazelle and its participation in the CheckMEND Charter, visit: www.gazelle.com

 

CheckMEND celebrates its 5th Anniversary in the U.S.

checkMEND-logo-color-highresCheckMEND is proud to be celebrating its 5th year of providing North America’s most reputable cell phone and mobile device history checking service.

The past 5 years have seen a great deal of change in global recommerce markets. This incredible growth has being driven by continual consumer demand for the latest and greatest mobile devices, which in turn has led to an ever-increasing number of second-hand devices being traded.

Environmental factors and regulatory issues have also been key drivers in how the market has developed for providers of trade-in and recycling programmes, all of which have resulted in soaring demand for CheckMEND.

CheckMEND’s commitment to the market has earned its reputation as a trusted third party and its service has become an embedded part of millions of transactions each year.

  • For retailers, recyclers, and other businesses handling second-hand devices, use of CheckMEND helps traders avoid lost, blocked and stolen devices, ensures compliance, and has a record of strong ROI.
  • For consumers using eBay, Craigslist or any other re-sale marketplace, a CheckMEND report can not only indicate a device’s current status, it also reports on other factors that can influence its value.
  • For Police and law-enforcement agencies, working with CheckMEND can cut investigation time, reduce costs, and contribute to the reduction of personal property crime.

Gazelle, a leader in consumer electronics trade-in was CheckMEND’s first U.S. customer.  Matt Rowe, VP General Counsel at Gazelle said:

“Gazelle has experienced greater than 100 percent growth in volume for the past several years. With increased volume comes an increase in attempts to trade stolen devices. CheckMEND helps protect our business from that risk and better serve our customers.”

Mark Harman, CEO of Recipero the provider of CheckMEND, commented:

“The U.S. is currently our largest and fastest-growing market. To meet this need 12 months ago we committed investment in all areas of the service particularly in hardware infrastructure, software architecture, and support systems. Our investment ensures CheckMEND is extremely well placed to meet the high-volume, high availability needs of our U.S. clients today and in the future. It is fantastic that this has already been recognised by some of the U.S.’s largest organisations”

Today CheckMEND assists everyone from eBay users to mega retailers and recyclers like GameStop and Gazelle avoid lost, blocked and stolen devices.

GameStop has more than 4,200 U.S. stores, all of which have an active smartphone trade-in program. CheckMEND is a key part of their in-store process where speed and reliability is critical.

Sean Cleland, Director of Recommerce at GameStop said:

“Integrating the Recipero CheckMEND technology with our POS systems and refurbishment facilities was simple and efficient. Their product is an integral part of our efforts to protect our customers and be in full compliance with local regulations.”

Notes for Editors

CheckMEND is provided by Recipero, a company trusted by thousands of data providers to securely aggregate, analyse and interrogate data.  Recipero’s data and analytics are used globally by law enforcement agencies, wireless carriers, insurers, recyclers, retailers and consumers.

Links:

CheckMEND: www.checkmend.com

Recipero: www.recipero.com

GameStop: www.gamestop.com

Gazelle: www.gazelle.com

Sims Recycling Solutions integrates CheckMEND as they expand into Mobile Devices

sims_recyclingLogoSims Recycling Solutions, a global leader in electronics reuse and recycling, has announced it that it has expanded its U.S. asset management services to include mobile devices, such as feature phones, smartphones and tablets.

Based on the most recent numbers from International Data Corp., it’s clear that mobile devices, especially smartphones, have continued to erode personal computer sales. Worldwide PC shipments totaled only 76.3 million units in the first quarter of 2013, while worldwide smartphone shipments totaled 216.2 million units. Sims realises this technology shift is changing asset management practices, so the company has invested in the resources necessary to successfully manage the unique challenges associated with mobile devices.

As an extension of our existing asset management services, we have added new ones that simplify the task of managing mobile devices

stated Steve Skurnac, president, Sims Recycling Solutions, Americas.

By using our established global infrastructure, technical expertise and strategic partnerships, Sims is able to fully support the needs of those customers with broken, end-of-life or surplus devices. Our customers can be confident that the same secure, certified and environmentally sound procedures we use to process other electronics will be used to refurbish, remarket and recycle their mobile devices.

To protect its customers from two problems that plague the used mobile device market—stolen devices and fluctuating prices – Sims has signed an agreement with CheckMEND, the world’s largest source of information about used electronics and developed a proprietary system called Price Base.

Through its partnership with CheckMEND, Sims can perform the due diligence necessary to assure customers that the devices the company offers for resale are legitimate. Sims has integrated the CheckMEND application into its inventory management system to automatically check cellphones and tablets when they arrive at a Sims facility. Items with negative report results will be flagged and dealt with on a case-by-case basis. The Price Base system gives Sims the ability to research every available mobile device and know its current value so Sims can competitively price used devices.

For more information please visit:

CheckMEND: www.checkmend.com

Sim Recycling Solutions: www.simsrecycling.com

To view the source Sims Recycling press release please go to: http://us.simsrecycling.com/Newsroom/Press-Releases/Mobile-Device-Recycling 

CheckMEND and GameStop Partner to Strengthen Electronic Trade-in Program

CheckMEND the world’s leading due diligence service for used consumer electronics today announced it has secured an agreement with GameStop to deploy its software in all GameStop’s US stores to identify devices that are not eligible for trade.

Developed by UK-based Recipero, CheckMEND is a unique, cutting edge system that allows retailers and recyclers to proactively identify unacceptable devices and stop them from entering the supply chain.

Using data that is aggregated from over 20,000 data sources (including the FBI) CheckMEND provides access to its service to both enterprise and consumers. GameStop is the first major retailer in the US to integrate its application at point of sale. With a data warehouse containing over 150 billion records of information that is relevant to any buyer of used consumer electronics, CheckMEND is fast becoming the “go-to” data provider for this type of information.

Consumers are becoming more aware of the value that exists in their old electronics. That precipitates a need for reliable data and methods to ensure that retailers are protecting consumers. GameStop is leading the way for other retailers to follow suit.

“We are delighted that GameStop has stepped up to the forefront of consumer protection” said Adrian Portlock Founder of CheckMEND. “Our product allows GameStop to protect their customers, their associates in store and their reputable brand by deterring unwanted activity. GameStop has set the bar for other responsible retailers.” “GameStop will continue to invest in technology solutions that offer our customers the best and safest choice to buy, sell or trade video games, consoles and electronics” said Joe Gorman Vice President of Mobile at GameStop. “Working with CheckMEND, we have further enhanced our process, and we are already reaping the benefits of the service in our stores and our state of the art refurbishment center.”

About CheckMEND
CheckMEND is a service provided by Recipero Limited, a privately owned U.K. company, which has specialized since 2001 in the collection of data relating to the history of used consumer electronics (www.checkmend.com). It has grown into the biggest online provider of this type of information to both the trade and the consumer and is currently focused on expanding its operations in the USA. General information on Recipero can be found on the company’s corporate website at www.recipero.com.

About GameStop Corp.
GameStop Corp. (NYSE: GME), a Fortune 500 and S&P 500 company headquartered in Grapevine, Texas, is the world’s largest multichannel video game retailer. GameStop’s retail network and family of brands include 6,602 company-operated stores in 15 countries worldwide and online at www.GameStop.com. The network also includes: www.Kongregate.com, a leading browser-based game site; Game Informer® magazine, the leading multi-platform video game publication; Spawn Labs, a streaming technology company; a digital PC game distribution platform available at www.GameStop.com/PC; and an online consumer electronics marketplace available at www.BuyMyTronics.com. General information on GameStop Corp. can be obtained at the company’s corporate website. Follow GameStop on Twitter @www.twitter.com/GameStop and find GameStop on Facebook @www.facebook.com/GameStop.

Gazelle – Leading USA consumer electronics reseller deploys CheckMEND to help identify fraud

Gazelle, one of the USA’s leading high-end consumer trade-in sites, today announced it has deployed CheckMEND, a cutting-edge tool, designed to more accurately detect potentially stolen goods, including smart phones, tablets and computers.

Developed by Recipero, CheckMEND is the largest World’s largest consumer electronics background report service, the system compiles data from all major wireless carriers and law enforcement entities across the USA, providing the most complete database of devices available. Gazelle is the first consumer electronics trade-in site to deploy CheckMEND and collaborated with Recipero to tailor the product to help address the growing incidences of consumer electronics theft.

For Gazelle the introduction of CheckMEND comes at a good time with the proliferation of high-end consumer electronics theft. In fact, New York City’s police commissioner recently reported that Apple products now represent more than 40 percent of stolen property in the city and San Francisco police report that nearly half of all robberies in the city in the past year have been cell phone related.

We are dedicated to providing the best customer experience possible, and part of that promise is to protect each customer’s personal data

said Israel Ganot, CEO, Gazelle.

We always take security very seriously. With the CheckMEND deployment, we’re taking this to a new level, committing not only to the protection of a customer’s personal data when we receive the device, but also going the extra mile to ensure that any devices we accept are being sold by the rightful owner and to discourage and prevent theft of consumer electronics.

Recipero’s CheckMEND service makes it possible to do a more thorough screening by checking a vast set of carrier and law enforcement sources for a much broader set of consumer electronics. CheckMEND is capable of comparing each inquiry against more than 150 billion records of information, including more than 50 billion items.

For more information please visit the following websites.

Visit Gazelle: www.gazelle.com

Visit CheckMEND: www.checkmend.com

Visit Recipero: www.recipero.com

 

CheckMEND adds finance data to its history report service

As from today CheckMEND will be checking millions of records supplied by finance providers.

This means that if we have a record that the item you are searching has a current finance agreement outstanding on it we will let you know.

We hope this will be a useful addition to the service as many of you have told us this is a major issue and concern for you as you don’t want to buy items where there is outstanding finance.

 

Recipero achieve ISO9001 Quality Management Accreditation

Recipero is delighted to announce it has been awarded the prestigious ISO9001 accreditation. Les Gray Recipero’s designated lead on this project said:

We are delighted to have been formally awarded this accreditation. We have always worked within a framework of management processes and standards not dissimilar to ISO9001 and this now allows us to work towards several other accreditations we would like to achieve.

To learn more about this accreditation go to: The British Assessment Bureau

 

Telegraph Newspaper select Recipero as one of Europe’s Top 100 Technology Start-ups

Recipero is very pleased to announce that it has been chosen by the Telegraph Newspaper as one of Europe’s Top 100 Technology Start-Ups and has moved into the final round of judging.

The Telegraph has collected and filtered some of the most exciting Tech companies from all over Europe and over the past 6 months a panel of expert judges has whittled that list down to just a hundred that make up the “Telegraph Tech Start-Up 100: Class of 2011“.

Recipero is being considered in the category of “Enterprise: Security, Storage, Collaboration, Databases” along with 15 other Tech Companies that make up the 100. The overall winner, runner-up and the individual category winners will be announced at the awards ceremony in London on 12 April.

The “Telegraph Tech Start-Up 100″ is a relatively new list, but attempts to be the most reliable, authoritative and trustworthy guide to exciting young tech companies throughout Europe. It is judged by a panel of  world-class industry experts, serial entrepreneurs, investors and the like, who are themselves judged have the knowledge and experience to give an expert and realistic opinion. For more about the Telegraph Tech Start-Up 100 please go to: www.telegraph.co.uk/startup100

Ross Stewart Chairman of Recipero said:

“we are delighted that our hard work and enterprise has been recognised by the judges of this competition. As a privately funded company with no outside VC type investors it is quite hard to get noticed in the Technology sector but this should start to make people aware of what we do and how successful we are at doing it.”

For more information about the Telegraph Start-up 100 please go to: www.telegraph.co.uk/startup100

If you are interested in the methodology behind the selection please see: www.telegraph.co.uk/technology/technology-startup100/8397541/Start-Up-100-let-judging-commence.html

For more information about Recipero please go to: www.recipero.com

Recycling a phone – things you should know before you do

In the last few months there has been a major improvement in the way recyclers ensure they are not handling goods that are deemed not to be in the hands of the rightful owner. They do this by consulting the CheckMEND database as part of their checking process and if they discover certain facts about the phone they have a legal requirement to act in a predefined manner which you should be aware of.

What are these facts?

If any of the following records exist for the item you are sending to a recycler:

  • A block by the UK networks on the Shared Equipment Identity Register (SEIR) also known as the Central Equipment Identity Register (CEIR)
  • A loss or theft report on the Police Stolen Equipment National Database (SEND)
  • A fulfilled insurance claim on the Identifiable Property Insurance Database (IPCD)

Then the recycler has an obligation under their Code of Practice to do certain things:

  • They must tell you there is a problem and give you the details on how to contact CheckMEND so we can tell you which records are present and how you may go about getting them updated to allow the sale to proceed.
  • They must tell CheckMEND about the failure to pass the testing so that CheckMEND may inform the Police, Insurer or Network that originated the record.
  • They must hold the phone for 28 days to allow you to get the records updated or the record originator to claim the item or contact you.
  • If at the end of the 28 days the records have not been updated or the phone claimed as above, the recycler is deemed to be the legal owner of the handset and is required to dispose of the item responsibly.
  • The recycler CANNOT in these circumstances return the item to you or pay you for it. To do either would risk offences under The Theft Act or Proceeds Of Crime Act.

How can you protect yourself?

  • If you are buying a used item, always ask the seller for a CheckMEND certificate or run a check yourself before buying.
  • Always run a check on CheckMEND before you send an item to a recycler or otherwise try to sell it on.
  • If you get a red result on any of the checks shown on the certificate DO NOT send the phone to a recycler until you have got the records updated and the check shows the phone as green, at which point you can send in the item.
  • Sometimes, unscrupulous sellers will supply an item and only weeks or months later report it as lost/stolen or claim on their insurance. This is rare but in this case, your item could fall foul of the above rules after you had a green CheckMEND check and sent it to a recycler. If you are refused payment for your item in this manner as a result of a block, theft report or insurance claim CheckMEND will refund to you the cost of the check. (Not the cost of the item).

If you would like more information on the Recyclers’ code of practice please visit their web sitehttp://www.stoprecycledstolenphones.com

To visit CheckMEND please go to: www.checkmend.com

To read the source article please go to: www.checkmend.com/uk/recycle

CheckMEND officially adopted by phone recycling industry and Home Office code of practice

Today July 23rd it was officially agreed that CheckMEND would be the first approved due diligence service to be used and officially endorsed under a new Home Office/recycling industry code of practice.

The signing of the new code of practice by over 90% of the mobile phone recycling industry means that for the first time there are agreed guidelines for the checking of handsets offered for sale to the industry and this includes using the CheckMEND service to check the National Mobile Phone/Property Register.

Adrian Portlock CEO of Recipero the operator of CheckMEND said:

This is a major step forward for the industry and CheckMEND and we are really pleased the industry has recognised their responsibilities in checking products they are buying, this model needs to be extended to all handlers of used goods and retailers taking trade ins and we will be pushing for this to be the case, but this is an excellent start.

For more information please see the following sites: